Jen & Jeff Geisinger ~ Luke Team Real Estate

Truly the best realty experience we've had. Jeff helped us buy our second home. We told him from the very beginning we weren't in any rush to find our forever home. He was very patient with us never pressuring us in any way. When we were ready to get more serious about looking, Jeff was very flexible with showing times. He really went above and beyond, getting property details and making sure any concerns were addressed in any way, even after the purchase of the house. Jen helped us sell our home. This being our first home sale, we were very nervous. But Jen's experience really helped ease our worries. She made very reasonable house modification suggestions to maximized the sale of our house. Even if there was a modification we didn't want to do, she didn't pressure us in any way. She sat down with us and really broke down each offer one by one and helped us get well above the asking price. Both Jeff and Jen are very reachable, and even if they don't answer right away, they return your calls or emails promptly. There is no doubt in my mind, I would use their services again and have already recommended them to friends.

To put it simply, Jeff Geisinger is one of the best realtors I've ever had the pleasure of working with. With an honest and affable nature, his customer service is exceptional. He is responsive, kind, open to all questions, and definitely not pushy. During all our house showings, he was always on time and came prepared to answer our questions and help us know the pros and cons of each house. My wife and I appreciated his candor, opinion, and advice, and his willingness to go the extra mile. He never seemed like he was just trying to get the sale and always seemed to have our best interest in mind. At one point, even though a house might have worked for us, he flat out said he couldn't really recommend it and didn't think it would work. Looking back, he was right and I appreciated his willingness to watch our backs. Jeff was also clearly very knowledgeable about the ins and outs of real estate and house construction, helping us know when something was or wasn't realistic. At the same time, when he didn't know something, he admitted it rather than pretending like he did and would refer us to someone more informed on a topic. To back up, my last two experiences with realtors have been specifically poor. My first realtor was condescending, rarely explained the complexities of the real estate process, and seemed like he just wanted a sale. When I wanted to sell my house, I went with a realtor team I was referred to. Though they've been in business for a while, they frequently told me things that weren't true, conveniently omitted other things until it was too late, and didn't go to bat for me when the chips fell. The closing process was also a total nightmare and embarrassment. Needless to say, I was skeptical and hesitant to work with realtors from that point on. When it came time to purchase a new home, I heard about Jeff through Angie's List and approached him with wariness at first. However, he totally proved to me that a quality realtor is a valuable asset to have while purchasing a home. My wife and I were in a tough spot, trying to move into a very popular and competitive neighborhood in an already heated and competitive market. At every turn, we were put into multiple offer scenarios and for a time, we wondered if we would be able to get a house at all. Without Jeff, it's unlikely we would have. We needed someone that was going to fight for us in every respect and he did just that and more. From the showings to getting a good inspector and sealing the deal with a smooth and painless closing process, I seriously couldn't have asked for a better realtor and a better experience purchasing a home. Here's the kicker: Even after my wife and I purchased the home, Jeff offered to help me install and fix a few small things around the house. Jeff Geisinger is the gold standard of real estate agents. If you're trying to purchase a home, you'll be lucky to have him at your side.

She and her husband, Jeff, were really excellent. Jen is the listing agent and Jeff is the photographer/buying agent half of the team. We sold the house (Western suburbs) in 48 hours with multiple offers which is a result of the house, the market, and the realtor. Having said this, Jen was incredible to work with. She helped us (greatly) stage the house, had excellent marketing materials, and was thoroughly professional. Excellent follow-through, always punctual, very pro-active, good strategizer. Plus, she and Jeff are exceptionally nice people. We interviewed some other realtors who were very pushy or all about themselves and chose Jen and Jeff because they weren't. I would recommend them to my friends and use them again if I were silly enough to move again.

Jeff and Jen were absolutely awesome in helping us find our home. They took the time to meet with us and help narrow down our search. Although we were buying in a hot market and had very specific criteria (peculiar, one might even say), Jeff made the process smooth and enjoyable! He didn't let us "settle" for something just to get a sale. Rather, he adjusted as the search continued, listening to our feedback as we looked at each property. He was available on a moment's notice and genuinely enjoyed viewing properties with us. Jeff is very knowledgeable about all aspects of home ownership and loves sharing that knowledge with his clients. From explaining the home buying process at the beginning all the way to the closing of our new home, this was a wonderful experience that I would recommend to anyone!!! Well done!!!

I was very nervous about selling my house in MN, because I live out of state I thought it would be difficult, Jen certainly proved me wrong! She on top of everything from the moment I called her, emailing me comps before we were even off the phone. Jen is amazing at what she does and because she is so knowledgeable, she was able to put my mind at ease so I could completely trust her advice. She was so patient with all my questions, texts and emails, there was a night she was on the phone with me till almost midnight going line by line through the counter offer paper work to insure I completely uderstood everything! On top of it all she's fun, we had a lot of good laughs over the phone and even through email...lol!! Jen and Jeff make a great team, I hardly recognized my house when I saw the pictures Jeff took, they were outstanding! After following her advice on what I needed to do to have my house ready....it sold the first day on the market! I can't thank her enough for making this process truly seamless! Without a doubt I would recommend Jen and Jeff Geisinger!

I chose Jen and Jeff for a few reasons. Just prior to our first meeting, they visited the other homes for sale in my association; this meant they came prepared with a firsthand view of the other properties against whom I was competing. I also liked that Jen specialized in selling homes while Jeff specialized in purchasing. Both of them were extremely friendly, professional, and approachable. We walked through my house and they left me with some suggestions (and reasons why) on what to move, change, or touch up before it was time to take pictures and officially place my home on the market. They also prioritized the work to be done so it wasn't overwhelming and helped me decide what I did and did not want to do (since I still had to live in the town house before it sold). There were a few aspects of my home that I was embarrassed about (carpet well beyond it's shelf life, battered millwork and doors, etc.) but instead of focusing on those items, they helped the listing to play up the benefits of the property. This just made me feel better about working with them overall, since it showed a level of respect for my house that I didn't get from the other realtors. Jeff also takes the pictures and works with Jen to get the brochures and MLS listing looking just right! We agreed to an initial listing price and within just a few weeks, my house was on the market. With each offer that came in, Jen would explain to me what the buyer was requesting, what was common or uncommon in these types of transactions, and then let me decide how I wanted to proceed. My house sold in only 3 weeks! Jen was with me every step of the way, and even followed up with me on a few things after closing since I still had a few questions. Now that my house was sold, I began looking for new properties. God bless Jeff on this one :) He demonstrated extreme patience with me as I teetered between existing homes and new construction, he answered my endless number of questions and even proactively shared some things that I should be looking for/concerned with, etc. In the end, I decided to build. Jeff and Jen built their current home, so I had the added bonus of first hand advice from Jeff on what to ask about, what to look for in recent homes the builder has completed, etc. There were multiple stressful situations that came up, but Jeff took them all on and worked with the builder, their realtor, the lender, etc. to coordinate everything behind the scenes on my behalf. He was amazing at orchestrating everything - especially when I was out of the country the week before we were scheduled to close and financing was still being finalized. I will work with both Jeff and Jen again and would highly recommend them to anyone who is looking for a realtor.

We've worked with Jeff and Jen through the purchase of two homes and the sale of our last house. We could not have had better realtors! They guided us through the process both times, sending us helpful reminders around due dates, showing up with us for all our inspections, etc and making sure we were comfortable throughout the process. Jen's marketing materials for the sale of our house were outstanding and Jeff highlighted pros and cons for each house we visited in our search process. Both far exceeded our expectations and we'd never work with anyone else!

I found Jen and Jeff to be very professional, hard working and extreemly accommodating. This was our first time selling a house and Jen helped us through each step of the process. We were not in a position to spend too much money on upgrades or improvements to the house prior to selling. Jen was able to generate interest in our home "as is" and we eventually sold our home to a real estate agent who was willing to make the upgrades themselves and make it a family home.

Jen and Jeff Geisinger found our previous unique home, and then when it came to this next one, they did it again! They were incredibly patient with us as we traversed the entire metro area and beyond, until we found the perfect place, again! Very patient, extremely diligent in pointing out potential issues, and a very, good, understanding of what we were looking for. If we ever move again, I'll definitely call Luke Team Realty, they're a joy to work with.

We used the Geisingers for all our transactions because the first went so incredibly well. And so did the second. And the third! In fact, the entire process went amazingly well, including smooth closings. This team is incredibly professional. My husband and I are both professional people and expect the same from service providers. This team's service is stellar. They reply to phone calls, emails, and text messages promptly. They answer questions thoroughly, even when I asked the same thing repeatedly! They calm ruffled nerves also -- after all, major real estate transactions aren't for the faint of heart -- that's why you need an amazing team so that you don't have to deal with the headaches. On top of their professionalism, they are just simply delightful people with which to work. You simply can't go wrong!

We were very happy with the process of selling our home with Jen as our real estate agent. She is extremely knowledgable, professional, responsive and just fun to work with. Jen and Jeff make a great team - good ideas for preparing our home to sell and Jeff's pictures were fabulous. We would highly recommend this awesome team!

Our selling situation was somewhat difficult - a divorce. So that meant we needed to sell our current house and both of us needed to find new houses. Jen (and Jeff) were amazingly helpful through the whole process, very professional. Jen lead the selling of our house, and both Jen and Jeff helped us find new homes. I would highly, highly recommend both!

Jen is fantastic! She provided great info and advice for listing, while also taking my thoughts into consideration. She did an amazing job staging and the listing photos were better than I expected. She was organized and detail oriented for sharing all the improvements I had made. She was also considerate and patient in dealing with my renter as we went through the listing and showing process. She was instrumental in working through an unexpected issue with the association, and throught out the process in some negotiations with the buyer. I know from bad past experiences how hard it can be to find a good realtor. Will definitely use Jen again when the time comes!

Jeff was a pleasure to work with. He was quick to respond and his critical eye helped us to navigate through homes we should pass on. We ended up with a terrific house with the chicken coop of our dreams!

They did a good job of knowing and watching the market to ensure that we were priced appropriately. They also provided great customer service and repeatedly went 'above and beyond'. When necessary, they made suggestions on things that we should do to help the house sell. All in all, they did a great job for us!

We have used Jen and Jeff before and just love their service. We are from Chicago and have lived in Minnesota for about 5 years. We relocated to the suburb of Plymouth, MN. Our children have moved out (Hip Hip Hooray!!!! they are on their own) We hired Jen & Jeff to sell and purchase our new town home in 2014. We followed their suggestions on staging and preparing our old home for sale. Our open house was scheduled for 2 weeks after we signed our contract but it did not happen. After Jen & Jeff listed our home in various publications, We had a offer for our full asking price and we accepted. NO NEED FOR THE OPEN HOUSE. We believe Jen's ideas on staging our home really helped us sell quickly. Jeff takes pictures before and after for comparisons. They took our before pictures and showed us comparable home values in our area. Following their suggestions we recieved a higher price. We really loved the before and after pictures and Jeff's picture taking is fantastic. Well, after 1 year in our new home my wife's company has offered her a new position. We are relocating to Denver, ugh! more SNOW!!. We are currently following their advice once again in preparing our new home for sale this spring 2016. Jen & Jeff explained every detail of their contract, so we know what to expect. (Thats what I really like about this couple). I am 64 years old and not as good as I used to be with figures, so Jeff has explained this to me 2 - 3 times he is very patient. (Thank You) Sometimes our expectations are too high because we kept relating our property values to the Chicagoland area. Jen and Jeff know Minnesota very well and know their business inside and out. So, once again I look forward to working with them again. I know they will look out for our best interest. Thank you so much for all the excellent service.

If you are pure Minnesotan, be my guest and use her as you like. I think you will be satisfied with the Minnesota Nice attitude. If you are from out of state, DON'T. You will never get the service you see elsewhere and continue reading. Fired previous agent and went with her. No open house. Oops, lights are on and garage is open and my nice neighbor called me to inform; "nope, it is not my fault. TYPICALLY, you hire someone to look after the house". Where did that typically come from? I didn't know that is typical and common knowledge. Oops, price seems too high. "Would you have gone with $xxxx if I told you so?", "Yes, you are my agent and I expect the professional and accurate knowledge, and we almost closed with my now-fired agent for that price". I guess it is not her fault that house sat on market for a long time and just received one offer aside from one low ball. "I think it is the best if you leave MN before listing the house. House should be cleaned and be empty". Hmm, okay? "I think we should get it professionally cleaned again and stage the house instead". What? see below... We should get it professionally cleaned again and have staging come in to stage it nice. Oops, one offer from BEFORE these action was taken came back after they find a buyer of their house, and that was the, again, only offer aside from one low ball. Ohhhh no, it is not her fault wasting my money for following her professional opinion. Ooops, I have a question. I get a text or call maybe in 6 hours, if not next day. What was my question again? Follow up? It means one call. Negotiation? It means "whatever". Knowledge in real estate? "It is not easy because you never know what the market looks like". Hmmm, I thought those are agents' job. I used an agent to find an apartment in CA; SUPER Nice. Quick, topnotch service, and good negotiation. He got me a top floor when the apartment for me was on ground, and wow, it came with a garage too! Oops, I haven't received my closing document and my proceed after sale even though I specified to be overnighted. What is going on? "First of all, I was just your power of attorney to sign the paper." and again, many "covering a**, not my fault" talk. What seems to be common among real estate agents is that nothing is their fault. Sounds familiar? Minnesotan are just like that too; "I don't want anybody to hate me". And oh yes, I heard that sentences numerous times from her. "I don't want you to be frustrated with me". Oh and result? Well, her Minnesota Nice talk sounds like "it isn't my fault. What would you like me to do? It isn't my job whatsoever but if you really want, I guess I can help you a bit". Am I interpreting it wrong? Well, may be for Minnesotan, but for those from out of state, I think I stated precisely. Result? I sold my house slightly above the buying cost, and I put in $30k to the house after dropping 20% when I bought the house. Oh, do not forget the commission and closing fee. Paid when I bought, and paid when I sold; which means I sold my house a lot lower than my original purchase price. Good job! Hope the commission is treating you well. I will handle everything from here because I do not trust you or your "follow up" or your timely service, or your what-you-so-call service that meant for her to work on behalf of me to the best, whether or not, it is her job like talking about what is typical. I am so glad I don't need to deal with her any longer. Your service is no longer requested and good job covering your a**. Oops, I mean doing just a job, maybe.

Jen & Jeff are simply AMAZING! They helped us buy our first home and we could not be happier! They are the MOST patient, kind, and experienced realtors out there! They guided us through the entire process so effortlessly and accommodated our unique challenges (bed rest, extremely premature babies, crazy schedule). They really went above and beyond to help us find the PERFECT home for our new family! You will not be disappointed!

Everything went successfully! And we are super happy with the results of selling our first home and buying a new dream home.

If this weren?t a fantastic real estate team, we wouldn?t be heading into our third real estate transaction with them. You will thoroughly enjoy them. They are incredibly professional and detail-oriented. We contracted them initially for two transactions?one selling and one buying?and are about to contract them for a third. We were initially impressed by their great reviews on Angie?s List. After leaving a message for them via Angie?s list at 8:00 in the evening, I was delightfully surprised to have a call that same evening. Jeff and Jen met with us in the home we were selling, and we knew immediately that they were the realtors we wanted. We cancelled the interviews we had lined up with other realtors. Selling House #1 ? Jeff and Jen walked through the house giving us concrete suggestions on how to get it ready to sell. Their suggestions were practical and budget friendly. [A previous relator wanted us to completely upgrade the kitchen.] Once we had made the improvements, they photographed the house and started the media campaign. I admit that having a house ?showing ready? at all times is a bit daunting, but the time I couldn?t show due to illness, Jen handled all the details. My house sold in a mere three weeks. I was amazed at the ease with which the paperwork from start to finish was handled. That?s the sign of a true professional ? when the process is easy for the home owner. Buying House #2 ? Because we were looking for a very specific home (three car garage, laundry on main level, two bedrooms on main level, two or more bathrooms, minimal steps into the house), we looked all over the metro. Jeff showed us homes as far south as Lakeville and as far north as Blain and Brooklyn Park. He really got to know us before we started looking so that we didn?t waste our time looking at homes that didn?t fit our needs. Jeff set up a system where we could get automatic listings of houses that fit our criteria. Sometimes, however, I found home listings on random real estate sites and would send the information to Jeff. He graciously followed up and let us know whether or not the house truly met our criteria. We found our home the first week we looked. The negotiations with the sellers went smoothly. During the process of getting the mortgage and heading to closing, we had a rather frustrating time with our mortgage broker, whom we had selected based on recommendations. We wish we had used the broker Jeff and Jen had recommended. Jeff fielded so many panicked calls from us, and he offered us advice and encouragement. Between his work, our closer, and our insurance agent, we were able to overcome the barriers the mortgage broker kept putting in our way and have yet another successful closing. And what a delight to receive a gift bag from Jeff at closing that had things we really needed in the moving process: snacks, water, toilet tissue, dish soap, a utility knife (that REALLY came in handy!), among many other items. We LOVE our new home. Selling house #3 ? This is yet to come because we have just moved and need to get the house we left ready for showing. We are looking forward to working with team again.

I highly recommend Jen as a real estate agent. I contacted her to talk about selling my house and she responded to me very quickly (and continued to have fast excellent communication the whole time we worked together). I was interested in selling my house quickly and was going to be moving out of state before the closing - so I needed someone that could take care of those details easily. Jen was able to list my house in two weeks - her husband took great professional photos of the house - and we had tons of showings - and had a solid offer after the first weekend of showings. Jen was an excellent communicator - explained everything to me in detail so that I understood all of my options and all the steps that needed to take place - and really listened to what I wanted and worked with me as a team. She is very experienced and informed and had great and insightful advice throughout the process. I was able to do the closing from out of state and everything went smoothly. I couldn't have asked for a better agent to guide me through the complicated and stressful process of selling my home. She always had my best interest in mind. Thank you for everything Jen!!!

My house sold quickly and the closing was a snap.

My wife and I were casually looking for a house, found something we liked, and wanted to make an immediate offer. Although I intended to make the offer myself, I decided to skip the hassle and interview a couple of real estate agents (I am a lawyer, but not versed in real estate). We found Jeff - who handles the buyer's side of the Jen and Jeff Geisinger team - and although he was at a function over the weekend, promptly returned our call and met with us the same day. After speaking with him, we decided to hire him, put in an offer the same night, and never regretted our decision. I admit I am not the easiest to work with - I expect people I hire to anticipate problems, promptly return messages, and be professional. Jeff exceeded our expectations, and my sense is that he truly cares about his clients. For example, the man crawled under a deck to check the flashing during our inspection in the pouring rain. Moreover, the homeowner took a valuable item from the home that I expected would stay. Jeff felt responsible for the missing item, and, after discussing it with Jen, both of them decided to give us a gift certificate to replace the item at the closing. That kind of mea culpa is rare. The real estate agents I have known seem unprofessional, and frankly, I think they make too much money for the service they provide. However, Jeff was worth his commission, even though we found our house before hiring him. Whether selling or buying, I think you cannot go wrong with these real estate professionals.

Jen & Jeff are a SUPER TEAM!!! Together they make sure all your Realestate needs are met beyond your expectations.(Selling / Buying) They helped us sell our home in July and helped us find our new town home in December. Jeff took us at a moments notice to see prospective town homes. They always make sure someone is ready to get you to see what you want as soon as they can. We had Jeff searching for Condo's & Townhomes because we are down sizing and preparing for retirement. We had Jeff coming and going and when Jeff was not coming and going with us. Jen jumped right in and we kept her going and coming. Well between all the excitement and disappointments they never waivered from their upbeat attitude. They always keep your interest first and understand how confusing BUYERS can be. So much inventory its hard to decide and that is why I recommend them because they know buyers and sellers. They pay close attention to your needs and desires in a home. Jeff many times pointed out details in a prospective home that could be detrimental down the road. My wife and I deeply appreciated this attribute in him because as a buyer sometimes cosmetics can get you carried away and you don't see all the little things that may go wrong. Example: One home we just loved everything about it cosmetically, room size and layout etc. From the beginning Jeff warned us about his concerns in the basement and help steer us away. Thank goodness he brought it our attention because when I looked closely at his concerns I could see a lot of water damage and mildew. Well thats my story / AND I AM STICKING TO IT!!!!!! I want to take this time to thank Jen & Jeff for putting up with all the COMINGS AND GOINGS. Have a great NEW YEAR!!!!

Jen did terrifically well for my parents. She developed a strategy for creating a multiple offer situation, helped us set the price to get there, and then handled the potential offers in such a way as to get three competitive bids. My parents ended up with $8000 more than the asking price of the home. We had an agreement within 48 hours of the home going on the market. My parents, who are quite elderly, were thrilled with the outcome. She is a great negotiator, even helping us on smaller issues like the implementation of the new radon laws and the scheduling of the closing. Jen is very knowledgeable about the sales process and up-to-date on all the latest issues. She worked closely with my brother, my parents and me in August and September of this year. While I had participated in dozens of real estate transactions for work, they were uniformly as a buyer. She was able to help my brother and me to make decisions that ranged from setting the strategy to deciding when to put the home on the market to deciding how much to upgrade and update the home. She was easy to work with, polite and responsive to my parents, and articulate. I will gladly arrange for her services in the future if I need an agent for any reason (buying or selling) and will recommend her to any and all needing an agent. Thanks Jen!