Air Comfort Heating & Air Conditioning, Inc. a family owned business proudly serving the north metro area with quality and friendly service since 2002. We are a full service heating and air conditioning contractor who is licensed, bonded, and insured. We provide free no obligation estimates and are available 24 hours a day for emergency services on all brands. An authorized Trane Comfort Specialist dealer who is N.A.T.E. certified, a member of the BBB with an A+ rating and an Angie’s List Super Service Award recipient. Financing is available plus Visa, Master Card, Discover and personal checks are accepted for payment. Other services we provide: Rotobrush Duct Cleaning, Maintenance Agreements, live operator for your after hour emergencies. We guarantee 100% satisfaction and look forward to building a lifelong relationship with you. Mission Statement: Air Comfort’s constant focus is 100% satisfaction. We accomplish this by providing premium quality products by highly trained professionals. We will continue to develop lasting relationships with our customers by the commitment and integrity of our people.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Specialty: Air Conditioning, Heating, Radiant Heating and Cooling, Ventilating, Ducts, Furnaces, Dehumidifying, Humidification, Air Cleaners/Filters, Air Exchanger, Air Quality, Heat Pumps, Indoor Coils, Packaged Units, Thermostats Specialty: Dryer Vent Cleaning, Duct Cleaning, Furnace Cleaning, Fireplace Cleaning Type: Residential, Commercial
Scope of work needed was expertly analyzed and explained, including selection of the optimal equipment. New equipment appears seamlessly installed, works great. Old equipment hauled away, area left tidy. Pricing and financing are competitive. Highly recommended.
Description of Work: Replacement of furnace, air conditioner, air filtration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Rama R.
11/2018
4.0
heating & air conditioning/hvac
+ -1 more
It went well. The team was a bit late due to office issues, but the work was done on time. A minor issue at the end as they did not extend the water pipe fully to the basement drain. We had to go buy a simply 1 inch pvc elbow joint to fully extent to the drain.
Description of Work: Humidifier Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$575
Jill B.
03/2018
5.0
heating & air conditioning/hvac
+ -1 more
Amazingly easy! John came out to see me, explaining things in a way I could understand. No high pressure sales. Just the facts. My new Trane furnace and air were installed within 2 days, all while I was at work! I would have never believed they were there until I actually went to see the new equipment! Best experience with real pros. I highly recommend!
Description of Work: Replace furnace and air
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Cheryl B.
12/2017
5.0
dryer vent cleaning
+ -1 more
This is a wonderful company..I will definitely be using them again. They went WAY above and beyond.This wonderful company helped me with a big problem that I Did Not know I had.They definitely did there “ Pay it Forward “ and I so very much appreciate it. They are a AAA company you can trust completely..
Description of Work: I needed Dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meghan L.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very good. Got it done very quickly since ours took a crap and it wasn't getting cold out! Owner borrowed us space heaters for 2 nights while we had to wait for them to install on Monday.
Description of Work: New furnace installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff W.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great! We met with sales rep one day... installed a day later. On time and very professional. Everything promised was completed. Even went above and beyond on a couple little tasks without charge. They only install Trane a/c units and that is the brand that my research lead me to. There was a rebate available so the price stated was actually a couple hundred less. Plus they finance with interest free payments!
Description of Work: Replaced an outside A/C unit and evaporator coil in furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,177
Ken H.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
The replacement of the furnace went well.
Description of Work: Replace furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Daniel C.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great from start to finish. Very clean and courteous from sales to install, everything was better than expected.
Description of Work: New furnace and air conditioner installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Lisa V.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
What a wonderful group of people at this company. From initial contact to the completed job I was completely satisfied with the service. This company researches all the rebates, completes all the forms as well as outlining the tax credits. The estimate process was easy with no pressure. The installers were on time, answered all of my questions and had everything up and running before the hot hot weather set in. A local company and professional.
Description of Work: Installation of new furnace, air conditioner and thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Lori L.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
On time, reasonably priced. Job was done in a timely matter overall we are happy.
Description of Work: Install central air.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Linda G.
05/2016
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Start to finish was excellent! Very fast, didn’t try to oversell equipment I didn’t need very helpful friendly workers. Couldn’t have gone better.
Description of Work: New furnace, A/C, and water heater and new heating puns.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Baky H.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Coldest weekend & holiday, at that. Air comfort came out within 2 hrs & set us up for next day installation. They offered extra heaters to get thru the night. They were very thorough, considerate & kind.
Description of Work: Replace furnace, water heater & flv.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Kevin K.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
Old furnace to costly to repair new furnace installed.
Description of Work: New furnace installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Matthew S.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
The whole experience was great. The gal at the office, who took my appointment, was friendly and courteous. Joe, the technician, phoned before his arrival with an ETA. He was friendly and courteous and professional. He answered all of our questions, and gave advice about maintaining our air conditioner--easy do's and don'ts. He topped off the coolant--it was a little low. We had grown used to warmer air blowing from the a/c. Now it's nice and cold! We had not scheduled a thermostat replacement, but it occurred to us at the last minute. Our old thermostat was never very accurate, as the two temperatures never really matched. Joe had a good quality Honeywell digital thermometer, and he quickly installed it. It works great with accurate control of temperature. The prices were reasonable and competitive. I found this company recommended on Angie's List, and I definitely add my recommendation.
Description of Work: Joe tuned up our air conditioner and re-charged it with coolant. He cleaned the outside unit--its vanes were full of dust and cottonwood seed. At our request, he also installed a digital thermostat to replace the less accurate rotary unit we'd had for over twenty years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Howard P.
06/2015
1.0
heating & air conditioning/hvac
+ -1 more
John from the company came out on a Wednesday took measurements of the upstairs and said he would get back to us by or on the following Monday never heard back, we had to call him on the Wednesday after, he told us they had meetings and he never had the numbers for us and they would not be able too get in done until fall and he told us the job would start as soon as we get the price and said okay, so my wife ask if he had a ball park figure and he said $12,000 which was to get rid of us. I would never do business with this company or recommend, I would give them an F.
Description of Work: Nothing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,000
Response from Air Comfort Heating & Air Conditioning Inc
First of all we would like to thank you for taking the time to submit your review. We do appreciate all feedback so we can make improvements to our policies and procedures. To address your review, John did come out and look at the job on Wednesday and recommended installing a ductless Mini-Split System. After discussing the project further you had decided that was not the route you wanted to go with. You had preferred an Attic air system. John went ahead and took the necessary measurements for proper sizing of that type of Installation. He did say that he would get back to you after the weekend with a quote. Typically we have a staff meeting to discuss all upcoming jobs and proposals on Monday mornings. However that particular week that meeting was delayed until Tuesday. During that time John was informed that we do not do attic AC installs in the summer months due to safety concerns from the high temperatures in attics this time of year. He was not aware of this policy at the time of the initial meeting at your place of residence. We do acknowledge that John should have called as soon as he found out this information. However it was a very busy time and it must have slipped through the cracks. When you called on Wednesday he let you know our policy and informed you that we could do project in fall and asked if you would still like proposal sent over. At that point you asked if he could give you a “Ballpark estimate”. He gave you a number based on what information he had at the time and was not in any way trying to “get rid of you”. We value all our customers and truly apologize for any inconvenience in the communication errors. This has been discussed with John and all other employees to avoid this happening in the future. Thanks Again for taking the time to review our company and we hope that you would reconsider your decision and would love to help you out in any way we can in the future. Jim Hazeman Air Comfort Heating & Air Conditiong Inc. (Owner).
Keith J.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
Not much to complain about, but I would like to see how it goes down the line before giving a full review. Waiting to see if I can get my old AC unit back to sell on Craigslist. The guys did a good job from what I can tell, but I wish it was cheaper.
Description of Work: Installed a new Trane AC unit & a-coil.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Thomas D.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They did a nice job and were very neat and cleaned up well behind them. easy to work with.
Description of Work: Put in new furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Kevin D.
03/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
After two additions by general contractors who were not HVAC specialists, it was time to call in some HVAC experts to give an assessment. I called two providers who both provided estimates and looked at the current situation. Air Comfort Heating & Air Conditioning were the only ones to do a full measurement of the house and all windows to properly calculate the system size. The other company ball-parked it, quoted a larger furnace and wanted to tear up some walls to get the job done. Air Comfort took the time to figure out how to get the consistent heating needed and knew where to add runs and returns to eliminate drafty areas. They are very thorough... be aware, if they deliver the quote in person you may have to sit through a long (60 min) pitch that talks about their 17-point hit-list on why they are the best. If you're in a hurry, tell them ahead of time and they'll speed up the process a bit. All-in-all, it's all valid stuff. In this case, they had me before they started as their solution was a better mechanical one than the other guys. The installers were clean, friendly and polite. No issues on install day. I was home all-day working in my home office and I hardly heard a peep. After the install the system layout was explained and all preventative maint issues addressed. The result was really great. The variable-speed fan means there's always air flowing which eliminated the cool spots - I can now fully use my lower level again. System runs quiet and city inspector passed it with no issue. He said "They always do a good job"
Description of Work: New high-efficiency variable-speed furnace, New 2.0 ton Air Conditioner, duct-mounted humidifier, added return-air vents and added several supply runs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Cherish C.
01/2015
2.0
air duct cleaning, heating & air conditioning/hvac, water heater repair
+ 1 more
The complete process gave me zero confidence in the work that was done. The sales rep (that turned out to be the owner) said there would be no issues with the install and everything would be quick and easy. First of all he gave us the wrong info packet. He gave us information for a commercial system. That should have been my first clue that there would be issues down the line. On the install day, the installers came in and immediately said this was a huge job and would take 2.5-3 days to complete, when the owner said it would be done in one day. Then the job that they did on the vents was terrible. Instead of sealing the ducts they just use a few screws for each of the vents, which would cause massive heat loss. The installer also kept complaining about the owner during the entire install. About how he doesn't know anything about hvac systems only how to sell them. The installers destroyed one of my garden hoses with the welding equipment, they did tell me about it but didn't offer how kind of reimbursement. The owner didn't remember the loan papers on the install day. He had the installers bring the paper the second day and they told me to forge my wife's signature because "people do it all the time". I'm sorry but that is illegal. Finally a few days after they were done I went in the basement only to find one of the trunk line completely broke off and was lying on the floor. They came to repair it 3 days after I called only saying "Haha, looks like we used the wrong screws" I was very disappointed with the entire experience and would not recommend them for your install, when there are many other options available.
Description of Work: They installed furnace, air conditioner, water heater, and installed new trunk line.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$10,000
Response from Air Comfort Heating & Air Conditioning Inc
[member name removed] got the install they wanted at the price we agreed on. I would like to take each issue and respond to it. First the thermostat literature. It does state commercial on it. That is because the thermostat they choose can be used for commercial use. Second, I did state the install could be done in one day, but the night before they asked to add custom duct work. I told them we would talk about it in the morning and I would give them a price. The next morning I looked at what they wanted, gave them a price and that day I made them aware of the fact that an extra day would be needed to complete the whole job. The first day we did the bulk of the work and the second day we made some changes that [member name removed] wanted and completed the installation. Third, after the install I got a call from [member name removed] stating that the duct work came loose. [member name removed] and I talked about a day that would be best for both of us and our installer went to his home and found that a temporary 1/2 inch screw didn't get replaced with the 1 inch screw. We made the repair and apologized for the mistake. At the time of the repair, [member name removed] was suppose to give the installer the signed paperwork, so that we could get paid. [member name removed] did not. I called him, set up a time that was convenient for him and met him at the time he requested. He said he was not happy. He brought up the broken garden hose, commercial literature, the extra time the install took, and the duct work separation. I didn't know anything about the garden hose and asked him if I could see it, which he refused to show it to me. I still offered to replace it. Because they added the custom duct work, another day was needed to do that. I explained that we are human and apologized again for the wrong size screw causing the separation of the duct. I asked him if there was anything I could do to make him happy and he said "no". At that point I was confused as to why he was so unhappy, we did the install the way he wanted, made all the changes he wanted, did it at the price we agreed to and did it in the time frame that I explained that we needed to do the extra work. I told [member name removed] to give me a call anytime if he came up with something that would make him happy. Now, two and a half months later, [member name removed] sends a complaint and wasn't even involved in the final conversation. Our company takes pride in quality installations of high quality Trane equipment. I invite you to read the other reviews from our many very satisfied customers.
Me U.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. The process leading up to the installation was informed and stress free. The estimate was done in November and it ended up being less cost wise than two other companies we solicited during the previous summer. This company was the only one that assured us they could install a high efficiency model despite the structure of the roofline. (The house was originally a flat roofed rambler and had a second floor added on top of the old roof). They also were the only ones who agreed that we could install a wireless sensor in a place we chose with no problems. The crew was punctual and conscientious about placing tarps down to minimize dirt on carpeting, etc... Clean up was also thorough. They started at 8:30 am and were finished by 2 pm. We were initially concerned about the noise of the furnace because we do not have a basement and the utility room is close to our bedroom. We were invited to go to the company owner's house to listen to his furnace which is the same model we were looking to install. That was a nice gesture that gave us confidence that we were getting a model we could live with. The ground was too frozen to install and level the air conditioner so they will come back in the spring to finish that but so far we are very happy with our purchase.
Description of Work: Replaced 22 year old furnace and AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,822.36
Elizabeth M.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
Good. Who knew a super filter causes the heater to overheat? Had to pay extra to fix our heater problem but glad for the tune-up
Description of Work: Cleaned out heater. Fixed burned out fuses
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas D.
12/2014
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
+ 1 more
Everything went very well. They showed up on time and completed the work in the time frame that was originally scheduled. They took away all of the old equipment and cleaned up after themselves very well. The new units work perfectly and are very quiet. We can hardly tell they are operating unless we listen closely. It does seem like our house is now cooled and heated more evenly than before. The heating part may be due to the humidifier making it feel warmer in the house with the same or even lower heat setting. It may also be due to the variable speed blower that ramps up during the heating/cooling process. I also like the versatility of the new programmable thermostat. You can pretty much choose any heaing/cooling profile you want. The only reason I gave them a "B" for price is because the price seemed somewhat high to us. But, they came highly recommended by a close friend who also had a similar system installed by them. That was the reason we decided to go with them. We thought that our chances of being "happier" with the end product was probably worth the slightly higher price tag. I didn't review sooner because I wanted to have time to experience the units in operation during both cooling and heating seasons.
Description of Work: Replaced our existing forced air natural gas furnace and central air conditioner with new Trane high efficiency units. They also cleaned our air ducts and installed a Trane whole house humidification system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Kelli F.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
I should have written this months ago. I was very pleased with Air Comfort from the beginning. John was very professional throughout the entire process, walked me through everything, and gladly answered all of my questions without pressuring me one way or another. His crew was on-time when it came time for installation - they left a little mess in my storage room where the furnace was installed, but it forced me to finally clean and organize that room, which was long overdue anyway, so no big deal. After installation, I never expected to hear from them again. However, one of this assistants called to see how everything went, and if I had any questions. On top of that, John called me personally to ensure I applied for all gas and electric rebates that were available to me. About a month later, John called again informing me of a special rebate available through the city of St. Louis Park, which I applied for and received. Unexpected and outstanding that they look out for their customers even weeks/months after their services have been provided. I probably could have gotten away with spending less money with a different company and/or different brand of furnace and A/C (both are Train), but it was, and still is worth the money. Amazing, reliable service, and I started seeing savings immediately after installation with the new A/C. And now with winter in full swing, my gas bills are nearly half of what they were last year at this time. Unless you're looking to pay bottom dollar, you really can't go wrong with this company.
Description of Work: Installed a new furnace and air conditioner
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Dustin V.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Purchased the Angie's List special for a service call. Found out my compressor was only working at half capacity and was going out. The whole HVAC system was around 29 years old so I figured I'd get the whole system replaced with high efficiency. They worked out some options for me and gave recommendations. I picked out what I wanted and they came out to replace the whole HVAC system a week later. I let them in the morning of and went off to work. They were done by the time I got home. The install looked very nice and professional and everything has worked good. (I had to wait several months to actually test the furnace) To top it off they also corrected the drainage of my water softener (I had recently replaced it but ran short on the drain hose) and brought up the old and placed it in my garage so I didn't have to haul it up the stairs. They took care of all the rebates for me and a month later I received almost $1000 worth of rebates from the utility companies which definitely helped cover the expense.
Description of Work: Checked air conditioner and replaced HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,580
Gina A.
09/2014
4.0
heating & air conditioning/hvac
+ -1 more
My air conditioner started leaking so I purchased the $69.95 service call deal on Angie's list. The technician tightened a couple of things and added more coolent and then I got charged an additional $120. I found out after the fact the $69.95 deal was just for him showing up. I still had to pay for the time he was there and the materials. I don't mind paying for the materials, but I thought I should have gotten more than just the time it took to ring my doorbell for $69.95. All said and done I paid $200 for about an hours worth of work. The technician was very nice, helpful, and professional.
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Service Categories
Heating and Air Conditioning
FAQ
Air Comfort Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Air Comfort Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Comfort Heating & Air Conditioning Inc offers free project estimates.
Yes, Air Comfort Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Air Comfort Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Air Comfort Heating & Air Conditioning Inc offers emergency services.
Yes, Air Comfort Heating & Air Conditioning Inc offers warranties.
Air Comfort Heating & Air Conditioning Inc offers the following services: Specialty: Air Conditioning, Heating, Radiant Heating and Cooling, Ventilating, Ducts, Furnaces, Dehumidifying, Humidification, Air Cleaners/Filters, Air Exchanger, Air Quality, Heat Pumps, Indoor Coils, Packaged Units, Thermostats Specialty: Dryer Vent Cleaning, Duct Cleaning, Furnace Cleaning, Fireplace Cleaning Type: Residential, Commercial