06-17-2020 Called Jason on 6-16 & he set up an appt between 1 & 3 and he arrived 15 Mins. ahead of appt. He removed the broken panel and installed the new panel & replaced the broken rollers; he advised us that the opener we had was really old (which we knew) and it had started to working erratically so we had him replace i t as well so he would not have to make a 2nd trip Top Notch Job & Very Professional
Description of Work: Repair Garage Door & replace bottom panel & install a New Opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Jeff T.
11/2019
2.0
garage doors
+ -1 more
This review is focused on their business practices, not any work that they might potentially do. Using Angies list I searched for companies to repair a broken garage door spring. I found a vendor that I wanted to use and contacted them. In the mean time Innovations Garage Door left me a text that they were available. I replied that I had someone one lined up and thanked them. If that was the last communication I wouldn't be writing a review at all or if I did it would be positive because they were very responsive. However, over the next few hours I received multiple texts asking if the other vendor was insured, challenging their pricing, etc. It reeked of desperation. It annoyed me enough that I decided to write this review. To summarize. They were very responsive to the Angies list request for quotes. I declined to use them simply because I selected someone else. My only complaint is that they tried to badger me into using their services.
Description of Work: Replace broken spring
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
5.0
BRIAN B.
06/2018
5.0
garage doors
+ -1 more
Great, fast, affordable service. Jason arrived about 45 minute after I called. The price was reasonable, they were done in 30 minutes. Very friendly and service oriented. I took extra cards to give to my neighbors.
Description of Work: The cable on my garage door broke late on Saturday afternoon and I couldn't get my cars out of the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Lon L.
02/2018
5.0
garage doors
+ -1 more
Jason was on time, explained the issues with the garage door, and gave price up front. I would hire Jason again.
Description of Work: Replaced springs, rollers & cable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louis L.
12/2017
5.0
garage doors
+ -1 more
Excellent! Evan, who is Jason's son, came out to do the job. He arrived half an hour early and finished the job faster than he expected to. He diagnosed the problem immediately and was up front about how much things would cost. The spring was $180 and the motor, which was the better of the two options, was $425, including installation. I understand mechanical things and I believe he was truthful about the cause of my problem, which was that the motor was lifting a heavier load due to the broken spring, and this caused damage to the motor.
Description of Work: I had the spring and motor replaced on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$605
Laura R.
07/2017
5.0
garage doors
+ -1 more
Called Jason on a Saturday morning because my garage door would not open and he came within 2 hours and installed a new opener for me. He explained what was wrong and what my options were and I decided to install a new opener. He was prompt, thorough and professional. Highly recommended.
Description of Work: Garage door would not open.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda P.
06/2017
5.0
garage doors
+ -1 more
Perfect! We have also asked him back to replace our 2nd opener in the same garage as we are so impressed with his workmanship & ability to see future problems before they occur!
Description of Work: We had a garage door repaired. Cables/rusted brackets/new quiet drive opener & weather stripping at base of door!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
tom K.
06/2017
5.0
garage doors
+ -1 more
Went perfect.Showed up when asked and got the job done fast
Description of Work: replaced springs on my garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Brooke D.
06/2017
5.0
garage doors
+ -1 more
Garage door works like a charm now. Thank you.
Description of Work: Jason was very professional and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Forrest G.
06/2017
5.0
garage doors
+ -1 more
I used Innovations garage door company. I dealt with Jason. He agreed to meet me at my home after work. Which was nice. Who wants to take time off or wait around for a service provider to show up. I had shopped at a couple big box stores just to price openers and types of garage doors(yawn). I found Innovations pricing well inline. I scheduled them to install the new door and openers. Which he was able to do within a couple days. He showed up in the a.m. on time and was done before I got home. He also walked me through programming my cars built in opener button. All in all I have to say it was a good experience. He also warranties workmanship and stands behind his products.
Description of Work: Replace garage doors and install 2 new openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Bethany B.
06/2017
5.0
garage doors
+ -1 more
The technician did a fantastic job. He worked around my schedule. Took about 1 hour to replace the full garage door, door was double insulated door. He also took the old garage door to be recycled.
Description of Work: I needed a new garage door with new springs and opener
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Service Categories
Garage Doors
FAQ
Innovations Garage Doors Installation and Repair is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Innovations Garage Doors Installation and Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa