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Appliance Care

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

At Appliance Care LLC, we've built our livelihoods on repairing people's appliances. From the simple to unrepairable, we've experienced it all and we can help you. No job is too small or too big for our knowledgeable team. We've happily done it all for 24 years now! Installation and repair of all brand appliances. 30+ years experience. Customer satisfaction is our form of advertising.

Business highlights

33 years of trusted experience

Services we offer

Repair & Installation – Washers, Dryers, Dishwashers, Stoves, Microwaves, Refrigerators. Air Conditioning Repair. Dryer Vent Cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9361 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 361 reviews

NIKKI M.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our dryer became less effective at drying and eventually it stopped drying altogether (there was power and it seemed like it was working, but the clothes were still hot and damp after multiple drying cycles). I researched it online and guessed that the dryer vent was blocked somewhere. | |I chose Appliance Care because of their high rating and good reviews. They answered my call and asked me a few questions to determine if the issue was likely a blocked dryer vent. They scheduled the appointment quickly and arrived promptly on the day of service. They cleaned out the dryer vent and showed us the massive amount of lint that was trapped in the vent. The dryer worked perfectly after that. | |I will definitely use this company again for our appliance care needs. I liked how quickly they were able to come to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brian V.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very punctual- called the night before due a broken washing machine and they were out to fix it the next day. Will definitely use again if needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shellie C.
06/2015
5.0
appliance repair
  + -1 more
Quick and easy
Description of Work: repaired leaking dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann J.
06/2015
5.0
appliance repair
  + -1 more
See above.
Description of Work: I called for freezer repair. Chris offered a couple suggestion we could try . When we were unable to do what he suggested I called back to schedule service. When he realized how far I was from his location he told me it might cost less if I found someone in my area. He was professional and helpful and if I lived in his area I would not hesitate to call again for service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced lid switch on washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Susan R.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Became a repeat customer after my intial use of Appliance Care in October! Chris is very responsive and completes work efficiently. They have now repaired a dryer and a refrigerator. Would definitely recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Janice S.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced an intake water valve in my washing machine. Very helpful worker! Success!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Judy M.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer and diagnosed washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mary F.
04/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: We called Chris to repair our microwave and in-refrigerator ice maker. |The microwave is a lost cause. The ice maker needed a new valve, which Chris had to order and return to install. |He was professional, helpful and polite the entire time. |I will definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Barbara M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dishwasher that wouldn't drain. Cleaned up clogged drain line and dishwasher itself. Rerouted drain line to prevent future problems. Also gave us advice on cleaning and using the dishwasher. Very professional, fast and came out soon and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan L.
02/2015
5.0
appliance repair
  + -1 more
He did an excellent job.
Description of Work: Appliance Care fixed a washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE M.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired my dishwasher. I was able to give him the model number over the phone. He picked up the part and installed it quickly. I would definitely recommend him and will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer E.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced burnt out control panel. Very pleased with professionalism and service of the repairman that came to the house. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

wendy B.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed my dishwasher installation, which - after 3 years - had come loose from the cabinet. I lived with this for over a year, before making the call! They did an awesome job, took less than 1/2 hour and everything works beautifully. Very polite, friendly and explained exactly why this happened and what they did to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William H.
01/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: Advice on repair -v- replacement of Microwave

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steve H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Was sort of a false-alarm in that it worked perfectly when he was here. We discussed the "car doesn't make the noise at the garage" syndrome. He did provide us with options should the problem come back. Likely the stove's computer reset itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Doris C.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installed water line for ice maker. Did a good job. Would work with again. Prompt, clean, courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

CARLA U.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appliance Care
Thank you for choosing appliance care, we appreciate your business and look forward to working with you in the future.

Amy K.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Troubleshooting of wetness around a dryer vent. Figured it out, fixed it and hopefully we won't have any more trouble.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Response from Appliance Care
Thank you for the response, we look forward to working with you in the future.

Greg M.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviced front load Samsung washing machine. Chris performed a complete analysis of the problem and identified source of problem. He was able to fix issue without scheduling a return visit. I was very pleased with his thoroughness and explanation of what caused washer to not work properly. Excellent service !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Appliance Care
We are very pleased you hear that you were satisfied with our service and look forward to working with you again in the future.

Donna B.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: The person that I talked to on the phone was very professional but the guy who showed up came late and could not complete the job as described.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Appliance Care
We apologize for any inconvenience our lateness caused you. We take all feedback from our customers very seriously and look to make positive improvements for our customers in the future.

Morgan P.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix the motherboard in our refrigerator and repaired our middle range burner that wouldn't light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Appliance Care
Thank you for your feedback, we look forward to working together in the future.

Jessica P.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have actually used Appliance Care two times in the past several months. All of our 10 year old appliances keep breaking on us. The first time we used Appliance Care was when our fridge decided to stop working. I contacted several large appliance repair companies via Angieslist. We came home to discover our fridge stopped working (of course on one of the "hot" days we've had this Spring). I left messages with at least six different companies. Appliance Care called us within 15 minutes. I was extremely impressed considering it was around 8pm on a weeknight. They told me what they thought was wrong with the fridge and said they could come out that same night. They ended up fixing our issue. The cost was very reasonable. The funny thing was I received calls from the other company's days later... really?!? I made it clear that this was an urgent call and I needed someone to contact me ASAP. I would highly recommend Appliance Care! Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Liang D.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Sheila H.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called for a washer that didn't spin. He looked at it and tried a few things, then told me it was toast. Advised me on what kind of new washer would fit my needs. With that information I went out and bought a new washer. Unfortunately I had to pay the service call charge, but thought the information he gave me on the new machines was worth it. I would use him again, very professional, pleasant, knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Contact information

1100 167th Ave NE, Andover, MN 55304

http://www.appliancecarempls.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

Appliance Care is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Appliance Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Care does not offer free project estimates.
No, Appliance Care does not offer eco-friendly accreditations.
No, Appliance Care does not offer a senior discount.
No, Appliance Care does not offer emergency services.
Yes, Appliance Care offers warranties.
Appliance Care offers the following services: Repair & Installation – Washers, Dryers, Dishwashers, Stoves, Microwaves, Refrigerators. Air Conditioning Repair. Dryer Vent Cleaning.

Contact information

1100 167th Ave NE, Andover, MN 55304

http://www.appliancecarempls.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM