Kjellberg Carpet One Floor & Home

Description of Work: Jason helped me pick out carpeting appropriate to our needs in the store, allowed me to take home multiple samples, answered questions thoroughly and promptly. Installers were prompt, efficient, tidy and courteous.

Description of Work: I hired KJellberg Carpet One. They gave me estimates and resources, last summer.

Description of Work: Sales and installation of flooring in 2 rooms: bamboo flooring in our dining room and cork flooring in a bedroom. The dining room is an "L" shape with the living room and was covered in the same carpeting, so that room also required removing and restretching carpet.

Description of Work: WE TORE OUT THE OLD CARPET AND PAD IN THE FAMILY ROOM AND HALL AS WELL AS THE LIVING ROOM AND HALL. KURT, AN INSTALLER FOR CARPET ONE, INSTALLED NEW CARPET AND PAD IN THOSE AREAS. HE DID A TERRIFIC JOB AND I'LL CALL HIM FOR RESTRETCHING IN ANOTHER AREA OF THE HOUSE.

Description of Work: INSTALL TOOK LONGER THAN REQUIRED. NOT ENOUGH TILE ORDERED FOR THE JOB. INSTALLERS HAD TO BE CALLED BACK TO COMPLETE THE JOB SEVERAL TIMES. NOT TOLD ABOUT THE MESS, AND THE CLEAN UP OF MATERIALS WAS THROWN INTO MY GARBAGE. INDIVIDUALS AT THE STORE COULD NOT PROVIDED ACCURATE INFORMATION MOST OF THE TIME. CONFLICT BETWEEN STORE PERSONNEL AND INSTALLER. TOOK DOORS OFF AND DID NOT PUT THEM BACK ON. COVERED HOLES FOR THE DOORS ON THE FLOORS. DID NOT TELL ME I HAD TO PUT THE TOILET STOOL BACK ON, COVERED THE HOLES FOR THE STOOL IN THE BATHROOM TO FIX IT TO THE FLOOR. I ASKED THEM TO RETURN TO PUT CLOSET DOOR BACK ON AND PUT STAIR NOSE ON, AND TO SEAL THE CERAMIC FLOOR. INSTALLER SEALED THE FLOOR, BUT DID NOT PUT THE CLOSET DOOR ON OR PUT THE STAIR NOSE ON. THE INSTALLER LEFT A HUGE GAP BETWEEN HARDWOOD LAMINATE FLOOR AND CERAMIC TILE. I HAD TO CALL THEM BACK TO FIX THE HUGE GAP IN THE FLOOR.