Total Glass Lock Inc

Tom came out right on time to determine what was needed. He arranged for the work to be done the same week. Jeff arrived at the scheduled time to do the work. Both men were very pleasant, professional, and careful not to track in dirt or leave a mess. Jeff did a beautiful job for a very reasonable price: $144.

I purchased a house in July of last year and the company had replaced a window on a very hot day prior to closing. When it cracked this winter on an extremely cold day I called to ask if it would be warrantied, honestly expecting to be told no as the work was done for the previous owner. The installer came out while I was away and was able to measure the window from the outside, promptly calling me back stating that they would be covering the time and materials and would have a new window ordered that day. Even with it being the holiday season, the following week I got a call saying the window was in and asking when I was available. They were there within a half an hour. All work was done quickly and they cleaned up the area inside and out prior to leaving. I was more than happy with how this was handled despite me not having been an actual customer until that day.