RUNNNNNNNNNNN from this "man", the most inconsiderate person I've ever met. When you meet him he will sound professional as if he knows what he's talking about, but when it actually comes down to the job it's sloppy and he will quit mid-way with no reason or explanation. He won't answer his phone, it's been weeks and he's left the job incomplete. This job was taken on for my business which is a daycare and prior signing our contract he knew how important is was to complete it in a timely manner for the obvious safety reasons for the kids, the way in which the job was left is extremely unsafe and has caused one of the children to cut open their hand. When the price sounds too good it usually is, take your hard earned money and go elsewhere. Do NOT use this losers company.
Description of Work: New concrete for porch and railing installation
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from HEARNS AND SON CONSTRUCTION, INC.
Thank you for your review, we truly do appreciate all reviews. We sincerely apologize for your frustration with our company, as well as we are saddened by the things you have written in your review. We have been in business for 49 years and we pride ourselves on quality workmanship and customer service. Our documented records indicate that our company has completed your new porch, including the block work, porch cap and steps, per your original contract. You paid 50% of the project balance when started. The items that were not completed for your project are installing the “rails and post”. There was a last-minute change to your contract, and upgraded posts needed to be ordered and delivered to complete the installation. This is what has delayed installing the rails and posts. Our records not only show that we were in communications with you, but we also show that on June 30th, you spoke with our representative to inform us that you had received the new posts and asked when we could finish. The representative communicated with you that our company would be closed July 1- July 10th for our annual employee vacation time and stated we would finish the installation of the posts and rails the week of July 11th. Starting July 7th, you started calling and texting our representative cell phone, leaving multiple messages during the days our office was closed for the employee vacation. The final text message you sent early on Monday, July 11th stated, “This is not how you conduct business! This is where we part ways I’m done! I am getting someone else to finish the job!” You ended the project completion, not our company. You then spoke to our representative on July 18 who indicated we would complete the work, or you were free to have someone else complete the work. If you wanted someone else for the installation of the posts and rails, we would remove the charge of installing those items reduce the remaining 50% balance you owed for the completed porch. You stated, you were not paying any of the balance you owe.
Martin S.
07/2017
5.0
concrete repair
+ -1 more
I WAS VERY HAPPY WITH SHAWN AND HIS CREW. THE RAIN CAUSED A SIX WEEK DELAY, BUT ONCE THEY STARTED THE WORK WAS OUTSTANDING. I HAVE HAD MANY COMPLIMENTS ON MY DRIVEWAY AND HOW IT LOOKS. THEY ALSO REPAIRED MY PORCH AND THAT WAS OUTSTANDING AS WELL. MY NEIGHBOR WANTS HIS DRIVEWAY DONE BY HEARNS CONCRETE. I ALSO GOT A VETERANS DISCOUNT OF 10%, WHICH IS VERY NICE FOR VETERANS. THE JOB WAS DONE ON IN A TIMELY MANNER. IT MAKES MY FRONT YARD LOOK GREAT.
Description of Work: I HAD THE DRIVEWAY COMPLETELY REMOVED AND REPLACE. THIS JOB WAS COMPLETE AND WAS WAY ABOVE MY EXPECTATIONS. I ALSO GOT MY PORCH REDONE AND SEVERAL COCRETE BLOCKS REPLACED. IT LOOKS WONDERFUL NOW, IT IS NOT AN EYESORE NOW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HEARNS AND SON CONSTRUCTION, INC.
Thank you for your review. We appreciate it very much!
John C.
07/2015
2.0
concrete repair
+ -1 more
unknown
Description of Work: Service not done approximately $3000.00 more for the same job. There price was around $5000.00 and I only paid $1700.00
Rating Category
Rating out of 5
value
2.0
$5,000
Response from HEARNS AND SON CONSTRUCTION, INC.
Our records indicate that your project estimate was $4,000.00 for approximatly 600 sq.ft., of concrete. With over 40 years of expierence we respectfull and honestly bid all estimates the same. Our estimates take in to account all costs of concrete, materials, tools, labor, and location of the project. We also install fiber mesh reinforcement into all of of concrete, as well provide a 1 year warranty on our workmanship. We completly understand and respect that you went with the lowest bid, sounds like you got a really good discount (price) on your project. Thank you so much for taking the time to review us, we appreciate all reviews.
James M.
04/2014
2.0
concrete repair
+ -1 more
I had him come out to give a quote, and he showed up on time, was very personable and appeared to be very professional. He said he would get the quote to me by the next day. Two days later he called to apologize and let me know he was still working on the quote. Now it has been two weeks, and no further contact.
Description of Work: Came out to give an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from HEARNS AND SON CONSTRUCTION, INC.
[member name removed], We truly apologize for the delay in getting your estimate to you; we were experiencing several technical difficulties. We certainly can understand why you would not be interested in doing business with us at this time. Again, our deepest apologizes. Please let us know if there is anything we can do to remedy the situation.
Niannian Z.
03/2014
5.0
concrete repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Richard K.
12/2012
5.0
concrete repair
+ -1 more
Weather did not cooperate for three weeks, but once it cleared they were on the job and it was completed in two days
Description of Work: Removal of 15 by 10 feet of old concrete and installation of new driveway 15 by 40 feet long with installation of driveway drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Thomas M.
05/2011
1.0
concrete repair
+ -1 more
I called for an estimate to have a slab poured for a shed. He scheduled an appointment. He did not show up but called about 10 minutes past the time he was suppose to show. He appoligized and rescheduled. Once again he was a no show, and did not even bother to call this time. Still have not heard back from him.
Description of Work: No services were performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
William Z.
08/2010
5.0
concrete repair
+ -1 more
Generally they were very flexible. They were timely and were able to perform the job very quickly. They were able to quote exactly what I was looking for. I spent about $750. Generally I was happy with them. I will consider using them in the future.
Description of Work: Hearns Concrete replaced some sidewalk pavers about 3 months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Phyllis T.
05/2010
5.0
concrete repair
+ -1 more
We called the business number and left a message and were called back the same day, he came out the next day we asked what we thought were pertinent questions he asked important questions about what we wanted, he emailed us an estimate the next day They were able to complete the job even sooner than the first time estimated. They showed up on time did the prep work in one day but couldn't pour the concrete until two days later because of rain, when the rain stopped they were right back did the job. They were very professional yet friendly the work was beautiful, they cleaned everything up. We were very pleased with the whole process.
Description of Work: Removed old concrete patio including the floor of a raised covered section poured new floors in both places
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
MICHAEL S.
10/2009
5.0
concrete repair
+ -1 more
I bought the house in April and it needed a lot of work before I was able to move in. Among other things, my preset front steps had been installed incorrectly by previous owners, and I was getting a lot of water in the basement. I got estimates for the concrete work early in the process and picked Hearns because their bid was comparable and slightly lower than the other bid I received. All of the work was completed within a total of three working days, largely in my absence. As mentioned above, Hearns and a tree service had to work around each other, and this was done quite efficiently. Since I'm not a pro, I couldn't tell right after the work had been done whether it had been done right, but over the course of the next few months, several other contractors who came through working on other projects said they thought it looked good. Ultimately, I judged the work successful because water management in the basement has vastly improved and all the other concrete that was set looks great and functions well. I actually remembered to write this review because I'm about to call them for an estimate on another job.
Description of Work: Shawn Bell and his team: - removed and replaced my front walk and an uneven section of concrete in the back of my house. - removed a chunk of concrete that had been set around a tree that I'd had taken down and then, after the tree guys came back to grind the stump, they put in a new slab graded away from the house for me to set a new air conditioning compressor on. - dug down and repaired gaps in the masonry in a corner of my basement. - filled in gaps between the outside concrete and the foundation all around the house. - repaired a number of cracks in retaining walls in my basement. - replaced the existing sump pump discharge with a new one that properly drains far enough away from the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Danielle F.
09/2009
4.0
concrete repair
+ -1 more
They originally did the work in October, and then I had to have them come back and fix what they did in July. My wife made the decision when I wasn't home. She thought they were the most professional people that came out when giving the quote. There were multiple delays in actually coming out in removing the sidewalk and replacing it.
Description of Work: I used Hearns Concrete to put in a sidewalk.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,500
DAVID M.
10/2007
5.0
concrete repair
+ -1 more
It went very well. I got an initial estimate from them early on, then when I was ready to do the work I called them for a final estimate (I'd changed the size/location a bit to comply with county regulations), they showed up, signed off on a revised estimate, and had the area dug out and ready for concrete pouring that night. They were done by 9:00 AM the next morning, poured and polished. It's working very well so far. Their estimate was higher than some others, but it's worth paying for quality. They responded quickly with a quote over email too, which is always a good sign.
Description of Work: Added an extension to the side of my driveway- space to park 2 additional cars.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
DAN S.
10/2006
4.0
concrete repair
+ -1 more
Very helpful on the phone and provided a prompt quote in person. The job was delayed due to weather, and little feedback was given. In spite of weather delays, they still poured the concrete when raining which left a terrible appearance. They promptly refinished the surfaced when asked and it now looks great.
Description of Work: Removal and replacement of two city sidewalk slabs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Concrete Pouring and Repair,
Decks and Porches,
Patios,
Decorative Concrete,
Foundation Repair,
Concrete Leveling,
Snow Removal,
Garage and Shed Building,
Stone and Gravel,
Masonry,
Excavating,
Concrete Driveways
FAQ
HEARNS AND SON CONSTRUCTION, INC. is currently rated 4.3 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
HEARNS AND SON CONSTRUCTION, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HEARNS AND SON CONSTRUCTION, INC. offers free project estimates.
No, HEARNS AND SON CONSTRUCTION, INC. does not offer eco-friendly accreditations.
No, HEARNS AND SON CONSTRUCTION, INC. does not offer a senior discount.
No, HEARNS AND SON CONSTRUCTION, INC. does not offer emergency services.
No, HEARNS AND SON CONSTRUCTION, INC. does not offer warranties.
HEARNS AND SON CONSTRUCTION, INC. offers the following services: DRIVEWAYS, GARAGE & BASEMENT FLOORS & SLABS, CURBS, FOUNDATIONS, PATIOS, FOOTINGS, PORCHES & STEPS, & MASONRY WORK. STAMPED AND COLORED CONCRETE. DOZER & BACKHOE WORK ALSO AVAILABLE.