Citadel Excavating Inc

We had a difficult septic tank replacement, and contacted Citadel, they came in gave a quote, we checked around with other contractors but we went with Citadel because of their prompt service and caring attitude. A family owned and operated small business. Greg and Bob Berklich are great to work with. In and out in the time quoted at the price agreed on. Their follow up after the job was done was great. They should be your Go-To-Company for excavating work. Thanks again Guys.

They dug up the old line and replaced it with PVC. It happened to run under my asphalt driveway which was repaved several months after. The pipe was 12-16 feet below grade. when the excavation was backfilled, they just pushed all the soil back into the hole. If done properly, it would be placed in 12-24" lifts and compacted. Because of their laziness, more than a year after it was completed and paved, it is still settling. it one area, the driveway has settled nearly 12". I contacted them and never heard a response. I would not do business with them again.

unknown

Citadel was very responsive, did great work, and fixed the problem. Ten years ago they replaced the collapsed Orangeburg pipes with PVC pipes that led from my house to the center of the street. Very professional crew. I would definitely recommend this company. My front lawn was dug up in order to install the new PVC pipes. The crew replaced all of the dirt, and re-seeded the grass. My family and I were grateful for the wonderful job that they did. I would definitely recommend them.

unknown

Citadel Excavating has done several sewer line replacements in my neighborhood. They are very reasonably priced, do a professional job and complete things when they say they will. I would recommend them to anyone who needs this type of work done.

In June I called the owner (Greg) after a recommendation from my plumber. I got his cell phone with no incoming message, but left a message. I got no call back, so I called again a week later and got a call back. I asked him to come out and give an estimate, and he did so two days later. When he came out for the estimate, he got lost on the way and called me; I had to drive out to where he was parked and guide him back to my house (which is not that hard to find). He gave me a very fair estimate. Three weeks later I called him and said I was ready to have him do the work. He said he was busy for the next few weeks, but I should call him again and he'd do it. A few weeks later I called him, got no response, called again a week later, got no response, and called again a few days after that. I finally spoke to him and he said he would get back to me in a week to propose a date. Long story short, I left about 3 more messages for him over the next two months, and have never even gotten a phone call back. Perhaps my job wasn't big enough to be worth his while, but the lack of responses to my messages has been very surprising. The only reason I kept trying to contact him was because his estimate was low, my plumber spoke highly of him, and there aren't a lot of other recommendations I've received on people who do this sort of work. I have now used someone else (who did a great job, but cost more).