HWC Home Works Corporation

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There was some confusion on the day to be scheduled but this was resolved by the staff. Everything worked out fine and it looks great. Josh, who ran into a major problem when installing the tub liner, did an outstanding job and would highly recommend him again. 9504

It was one of the best, well organized companies I have dealt with! I emailed them to set up an appointment and Valarie called me the next day to come to the house. She was able to come out that week and was on time. She was obviously very experienced in this line of work. She gave me not only great ideas but stayed within my price range. They warned me they were five weeks out and would call a week before to confirm, which they did and actually started on the exact day they said they would. Jerry was right on time and diligently worked all day, cleaning up the mess before he left. He would also tell me what to expect the next day. The last day Jerry was out of town so Chris finished. I thought it may be a hassle because Jerry had been at my house all week. Chris took right over and knew exactly what needed to be done and told me he was staying until it was done. The project started on Tuesday and Finished on Friday just like they promised. A week later I got a thank you card in the mail. Love the whole crew and will use them again for sure. Tammy

HWC - Home Works Corporation's availability on my time table didn't match. I had a good experience with them and was looking forward to using them. They were very responsive, professional, polite, punctual, and seemed to be very knowledgeable.

I called and had a visit for ideas and an estimate within a day. Jeff had some great ideas and at a cost I could afford. The work was completed about 5 weeks after signing the contract due to ordering the material and getting me on the schedule. The main person I worked with was Chris, and he was great. He kept in contact with what was going on, and did a wonderful job. All the cabinets were removed, the bulkheads taken out, my ugly ceiling was redone and then the cabinets and backsplash put in. It's amazing the change in my little kitchen. There is so much storage now and it's so pretty. Definately will use this company again!

It was a good experience, sorry we waited so long, looks great.

All the people we worked with were very helpful and professional. They offered good ideas for design issues and product choices. Work was done on schedule. Daily cleanup was appreciated.

We decided to make our house just the way we wanted it by sacrificing one of our three smallish bedrooms in order to more than double the size of our master bathroom and nearly double the size of our master bedroom. We set a budget of $25k and began getting estimates in November. We received three estimates, all of which were within 10 - 15% of our budget. We selected HWC based on reading some good reviews on them. We also liked the fact that HWC coordinated the entire job, guaranteeing that the job would be completed before Christmas, which was key to us as we were having house guests during the holidays. I did all of the demo work during the last week in November and HWC began work on Dec 5. Tom from HWC was the carpenter andante did all of the beautiful tile work. We can't say enough about his skill, professionalism, and likability. We felt completely at ease having Tom in our house while we were gone each day. Not only was his work excellent, but he put up with our two huge dogs everyday. He kept us informed everyday regarding any and all issues and made sure he got our input whenever a choice had to be made. He also made a number of design suggestions throughout the job which turned out great. There is not one single detail of the work that Tom did that we don"t love. As for the schedule, well, they were close. With a week to go before Christmas, progress slowed with a couple of days where no one was here for the majority of those days. We called HWC and expressed our concern, reminding the sales guy and the owner of their commitment to finish the job by Christmas. They assured us that they would be putting two additional guys on the job for the remainder of the week. They made good on that claim, and we did have a bathroom with the essentials on Christmas, but it took two more days to finish everything. Not terrible, but can't give them an "A" either. The only other negative was that the final price was approx. 10% more than the original quote. This was due to three things: 1. A $400 beam that had to be installed where some closets had been removed, which it turns out were load-bearing. We asked the sales person during his original walk through about whether the walls that were being removed were load-bearing, and again on at least two other occasions, even pointing out that one of the other bids that we had received said that a beam was needed. He said no beam was required. Thankfully, no structural damage occurred during the week following the removal of the wall, prior to HWC realizing the issue and installing the beam. 2. I was told near the end of the job that the plumbing bill would be $900 more than what had been in the original quote, as they had "found" additional plumbing issues in the basement, such as an old iron vent pipe that had to be removed. My only issue with that was that this should have been included in the original estimate, as all of the relevant plumbing was right out in the open and easy to see. Then, during the final walk through of the finished job with the HWC owner and the salesman, I was informed that the contracted plumber had submitted a final bill to HWC for an additional $900! The owner seemed genuinely embarrassed about it, but hinted as tactfully as he could that he would really appreciate not having to eat the whole $900 himself. I was totally not comfortable with paying for a SECOND plumbing overage, particularly when no good reason was given for the overage. They asked if I would consider paying a third of it, with them and the plumber eating the other two thirds, to which I reluctantly agreed, although I did also request that in return perhaps HWC could install some shelves and hooks in the bathroom for us. They agreed and Tom spent a couple of hours on these installations. 3. The sales guy forgot to include the price of the shower door in the quote, although we had specifically discussed the door when we came into the HWC office to finalize the details of the job. The door therefore ended up being another add-on at the end, although to their credit, they did give it to us at cost. So, bottom line, we ended up paying for some things that were necessary, but they were things that could have and should have been in the original estimate, and if they had been might have caused us to make some different decisions up front. In the end though, the new bathroom and bedroom look far better than we could have imagined. We love our "new house" and couldn't be happier with how it turned out, thanks to Tom and the other skilled folks who made this happen. I feel that HWC is an honest and reputable company and the quality of the work they perform is second to none. I would definitely recommend them to anyone.

Very pleased with the overall home improvement experience. HWC is a top notch company that has a very talented work staff that does quality work.

They did an excellent job. They do what they say and they are good at what they do. We felt like the cost was fair. They didn't stop until they knew everything was right. We would absolutely use them again if needed.

They did a beautiful job and were very easy to get along with. The people who they sent to do the work were absolutely unbelievable. They were here on 1st of May to give me an estimate and on the 8th of May they came and measured. I had it done on 4th or 5th of June. I have never seen such good workmanship and such politeness. They do plumbing work also. They are good people. Earlier they have put in a floor. I have nothing bad to say about the installation. The finished product was very good. The price was beautiful. They honoured the coupon even after the estimate. It was $500 coupon. They were on time with regards to punctuality. If I have anything more to do, I will definitely go to them.

They did a wonderful job. They were very professional. They cleaned up and I wouldn’t even know that they were here. They did a great job. They were very responsive. I would use them in the future.

Wrong toilet , not ADA was installed but when pointed out, it was replaced within a few days. Clean up was done each day. Follow up emails to make sure everything was right.

We had a total kitchen remodel, tore out walls, floor, cabinets. installed new cabinets, island, floor and lighting.

I signed a contract with a salesman who I was never to see or hear from again, even when I called him. Contract was for just over $6000 for a five day job. Each day price went up and time of job lengthened to almost 2 weeks. My house was uninhabitable. No precautions were taken to limit dust or damage. The final job in the bathroom is good. Unfortunately, I now need to re-paint my stairwell, hallway, and guest bedroom. HWC calls it "collateral damage." It is a term they never used before it occurred. They never even suggested such a thing could occur.

We have had work done by them before and every time we have hired them, they do a very good job. They sometimes use subcontractors and the people they use are very reliable people. I like that their sales representatives will drop by anytime I need them to and bring samples or pick things up for me.

ONE THING I LIKED ABOUT THIS COMPANY IS THAT THEY GOT THE JOB DONE FAST AND THE QUALITY OF WORK IS OUTSTANDING. I WOULD RECOMMEND THIS COMPANY TO ANYONE WHO NEEDS WORK DONE.

I LOVE THEIR SELECTION. THE PRICE WAS GREAT, AND THE QUALITY WAS AMAZING AS WELL. THEY MADE SURE WE GOT WHAT WE WANTED WITH NO HASSLES. THEY ARE PROFESSIONAL AND HAVE GREAT CUSTOMER SERVICE.