Our Mission: To create raving fans of our customers and employees through frequent contact, consistent training, a commitment to excellence and unlimited opportunity.
EverDry Waterproofing is the nation's premier basement waterproofing company. EverDry specializes in basement waterproofing and foundation repair. Our patented and safe waterproofing method can be used on foundations consisting of poured concrete, block, brick, stone, red clay tile plus crawl spaces and slabs. We have been in business for more than 25 years and have over 85,000 raving fans.
In existence for more than 20 years, EverDry is the Nation’s largest and most experienced waterproofer, which simply means that you benefit from:
EverDry professionals take a personal one-on-one approach in educating homeowners so they truly understand all their options for creating a safe, dry, usable space in their basements.
•Unbeatable quality due to the experience of the owners and staff
•Unbeatable value due to the efficiency and expertise of more than 20 years of experience.
•Unbeatable value due to the purchasing power of being the largest waterproofer in the nation.
•Unbeatable service due to the fact that EverDry is a locally owned and operated company
•Members of the Home Builders Association
•H.U.D. evaluated
•I.C.C. evaluated (Report #94-07)
The aformentioned memberships are important because we benefit from the constant exchange of information and knowledge. We are updated on everything from installation techniques, to customer service improvements. You benefit in the knowledge that these third party inspection agencies require us to meet stringent requirements to remain members in good standing.
10-year warranty on Total Excavation Waterproofing. Lifetime warranties on Interior Systems and Multi-Step Systems.
Don’t trust the warranty. My mother has been screwed by them.
Description of Work: The sump pump , and back up battery they installed don’t last long. Then after couple years they tell my mother $4000 to fix. What is a lifetime warranty then ?????
Well, the drain system seems to be working, so thats good. They had to come out and do follow up work as some things were missed. The system has a warranty but hopefully we never need to use it because they schedule about a month out for follow up work. We asked the guys who did the follow up work about why it appeared the backup pump was going off and they tried giving my wife some story about the kitchen sink draining to the sump pump. There are so many things wrong with that statement such as....they installed a new crock and I promise my kitchen sink existed before their work. Second, pretty sure no inspector would approve something as dumb as that. (This house is less than a decade old) So yeah, don't appreciate them lying to my wife.
Description of Work: We had a sump pump fail and they came out to install a new drain system for us, they also installed a new egress window
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$19,000
Gillian E.
10/2015
5.0
basement waterproofing, plumbing, wells
+ 1 more
unknown
Description of Work: They provided a system to prevent further entry of water into my basement. It went well for a rather invasive process. They were careful of my home and endeavoured to keep the dirt and dust down as much as possible. I did lose a tree as a result of the exterior work but this was always a risk. The system so far appears to work and certainly the basement is dry and warmer. They could do a little more to inform the customer as to how the sump pump works and what settings to use for the EZ Breathe in winter and summer, as this installation alone Improves the air quality. They provide a warranty with the work which is renewed each year for a small fee. If the house is sold the warranty transfers to the new owners.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$15,150
Response from EverDry Waterproofing of Grand Rapids
Hello [Member Name Removed], Thank you for your review of Everdry of Greater Grand Rapids. We greatly appreciate your feedback. It is our goal to not only meet, but to exceed your expectations. I will be sure to have our quality control manager contact you soon to explain the pump operation and EZBreathe settings more thoroughly for you. If you should have any future questions or concerns, Please feel free to contact us at 1-800-275-7910. Again, Thank you for sharing your Everdry experience, and for your contribution to improving our quality control for future customers.
Alan B.
05/2015
5.0
basement waterproofing, plumbing
+ 0 more
unknown
Description of Work: First used EverDry in June 2010 for extensive basement drainage system. Done excellently, with care, effectiveness, and efficiency (3 days). Used later for additional work, also great. Used Fall/Winter 2014/2015 when outdoor exit pipe froze. EverDry rerouted to inside drain for winter months, came back and reinstalled for outside drainage in Spring 2015. My advice: pay the $40 per year for their warranty on future issues. We continue to do so and are wonderfully pleased with their response and the initial job they did ten, got it!, 10 years ago! We always welcome a phone call from a prospective client and even, if wished, a visit to see the end product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from EverDry Waterproofing of Grand Rapids
Thank you so much for sharing your Everdry experience [Removed Member Name]. Your feedback is greatly appreciated. I would also like to thank you for returning to us for additional projects, and for referring others to contact us for waterproofing and repair work. You have done so much to promote our service and for that, We are truly grateful! :)
Paul J.
04/2015
2.0
basement waterproofing
+ -1 more
unknown
Description of Work: Very nice crew but work had to be redone a couple of times with the second time being the "A" team.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$11,000
Judith P.
06/2014
5.0
basement waterproofing, wells, drain pipe
+ 1 more
They came in early morning and worked very hard until mid afternoon for 2 days in a row. Very professional and cleaned up the mess of concrete, etc. They had come highly recommended to us by others in the neighborhood and now we know why. We have had absolutely no trouble with water in the basement since they fixed it. It's a big relief to have it dry downstairs again. I would highly recommend them to fix a water problem like we had.
Description of Work: They dug (in the middle of the winter) and put in a drain field around the outside of our house as we were having water seep into our finished basement on a regular basis every time it rained. They jack-hammered the concrete along the walls on the inside of the affected rooms also. They waterproofed that as well. They also installed a nice very quiet sump pump that works great.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
FRED K.
05/2014
4.0
basement waterproofing
+ -1 more
I would say that they have extremely pushy sales people. They will do such things as they will come out and shoot your price, then work come down for that, require when they come out, and estimate the project they require which are suppose to be there. Their work was good, their men worked like dogs. They seem to have a good job. We got a lot of moisture in the spring and there has been no water at all with water keeping into the basement.
Description of Work: I used Everdry Waterproofing Of Greater Grand Rapids.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$13,000
Response from EverDry Waterproofing of Grand Rapids
Dear [member name removed], Thank you so much for taking your time to review on your Everdry experience! We appreciate your B rating and are glad you were pleased overall and are happy with the price, quality, punctuality and the end result of having peace of mind that you've received additional dry, healthy, usable living space, backed by our lifetime transferable warranty. Although it seems you were happy with your overall decision, I will be contacting you soon to ask for additional feedback, as I am concerned about our consultant coming across as pushy. Besides providing a 100% effective method of basement waterproofing, Our goal for every employee is to create a good customer experience with every contact with every customer. I would like to hear more from you, so we may use what we learn to improve in any areas we can. Thank You again for your great testimony, and if you have any future questions regarding your Everdry system, or if you feel you need to take advantage of your warranty, Please do not hesitate to contact our office at 616-406-0808. Sincerely, Robert Van Suilichem Co-Owner/General Mgr. Everdry Of Greater Grand Rapids.
londy F.
05/2014
1.0
basement waterproofing
+ -1 more
They were fairly quick to respond. They have been out to my house several times, but they've never been able to solve the problem. There's still no difference and it was a lot of money to spend.
Description of Work: Everdry Waterproofing trenched all around the outside of my house, came in and jackhammered 2 ft. in, did piping and put in two sump pumps.
Rating Category
Rating out of 5
responsiveness
4.0
Yes, I recommend this pro
$10,000
Michael L.
05/2014
5.0
basement waterproofing, wells, drain pipe
+ 1 more
The many members of the team worked diligently to get the work done. They alerted me ahead of time to cover things as the dust would be significant (as it was). They were always courteous and polite as they worked to get the job done in as little time as possible. They even allowed me to have better anchoring of the walls done than what was first proposed by the initial production team. So, I was impressed by this company's way of providing better service than first expected. I have since had the ability to warrant the work with them. I have been happy to think that I have had this service done with all of the storms that have brought more rain and flooding to the Flat and Grand rivers in Lowell. Otherwise, I would have them do the same work, again. Thank you, EverDry Waterproofing for all your hard work.
Description of Work: EverDry Waterproofing of Grand Rapids replaced some braces that were protruding into my basement with some bracing plates that support the walls in a number of places. They also dug around the base of my basement walls and placed some waterproofing so that any water that might come from any ground water sources can be eliminated from around the bottom of those walls. Then, they placed a sump hole in one corner of my basement where that water would collect allowing that water to be pumped outside. Plus, I now run a de-humidifier that drains into that hole using an attached hose without my having to physically drain a collection tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,872
Response from EverDry Waterproofing of Grand Rapids
Dear Mr.[member name removed], Thank You for your "A" rating and review, We are very pleased to hear that you are happy with your experience, product and service from Everdry! If we can ever answer any questions regarding your Everdry "Multi-Step" system, or if you feel the need for service via your Lifetime Warranty, Please feel free to contact our quality control department at 616-406-0808, and we will be ready, willing & able to assist. Respectfully, Robert VanSuilichem Co-Owner/General Mgr. Everdry Of Greater Grand Rapids.
Carol H.
06/2006
1.0
basement waterproofing
+ -1 more
I THOUGHT THEY HAD THE LEAK STOPPED BUT TWO WEEKS LATER IT STARTED TO LEAK AGAIN SO I HAD TO CALL THEM BACK TO MY HOUSE. I DID NOT LIKE THIS COMPANY. I THOUGHT THEY OVERCHARGED ME ON THE JOB THEY DID.
Description of Work: WE HAD THEM COME OUT TO STOP OUR BASEMENT FROM LEAKING.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$7,000
06/2006
5.0
basement waterproofing
+ -1 more
NOT ONLY DID THIS COMPANY DO A FIRST RATE JOB WITH MY BASEMENT, THEY DID SO FOR A VERY FAIR PRICE. WHEN THE WORK WAS COMPLETED THERE WAS NO MESS LEFT BEHIND FOR ME TO TAKE CARE OF.
Description of Work: THEY WATERPROOFED MY BASEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
06/2006
1.0
plumbing
+ -1 more
ALTHOUGH THE QUALITY OF THE WORK WAS GOOD, THEY WERE NOT THAT PROFESSIONAL. THEY DID NOT HAVE ANY KNOWLEDGE OF WHAT THEY WERE DOING. THEY WERE VERY INEXPERIENCED. I WILL NEVER DO BUSINESS WITH THEM AGAIN.
Description of Work: THEY DUG A TRENCH INSIDE AND OUT OF MY BASEMENT AND INSTALLED A NEW DRAIN SYSTEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Plumbing,
Egress Windows,
Basement Remodeling,
Foundation Repair,
Mold Testing & Remediation,
Water & Smoke Damage,
General Remodeling,
Masonry,
Excavating
FAQ
EverDry Waterproofing of Grand Rapids is currently rated 3.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 3:00 PM
EverDry Waterproofing of Grand Rapids accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, EverDry Waterproofing of Grand Rapids offers free project estimates.
No, EverDry Waterproofing of Grand Rapids does not offer eco-friendly accreditations.
No, EverDry Waterproofing of Grand Rapids does not offer a senior discount.
No, EverDry Waterproofing of Grand Rapids does not offer emergency services.
Yes, EverDry Waterproofing of Grand Rapids offers warranties.
EverDry Waterproofing of Grand Rapids offers the following services: Basement Waterproofing. Excavation Waterproofing. Interior Basement Systems. Multi-Step Systems. Sump Pumps. Crawlspaces