EverDry of Greater Grand Rapids

Please read before you buy. Save yourself and find a contractor who's waterproofing system meets minimum code requirements in Michigan. I went with Everdry because of their warranty and high reviews. Being a licensed contractor and BBB accredited I thought they would perform ethically and meet building/plumbing codes. They will make many promises about the work, then deny them and say the contract absolves them of responsibility. There were similarly priced competitors that used more expensive materials and specified they would pull the required permits, but Everdry's warranty was better (so I thought). It is cleverly worded to absolve them. I now regret using them due to numerous issues with poor workmanship and a lack of responsibility. The warranty according to them protects them from any wrongdoing including negligence. They will deny warranty repairs stating the water is coming from somewhere that is not covered under warranty without conducting any inspections. Even when proven wrong by other inspectors or contractors. They will also only offer a repair that costs them little and the home owner thousand is demolition and repair. Within days of the completed install I had water coming into the basement from multiple locations. I also had a leaking sump discharge pipe that wasn't installed correctly. A Damaged pipe was installed that quickly became blocked with stone. They will not acknowledge their poor work or lack of a up to current code system. I have been working with them for years to correct the issues. They are now refusing to make repairs and I have filed for arbitration and filed a LARA (contractor license) complaint. Everdry did not pull the required permits to complete the work. The entire system is not up to Michigan Residential Code due to the wrong size pipe being used, a lack of couplers, missing vapor barrier and concrete that is poured only 2" thick. The company refuses to make it right or acknowledge they should have pulled permits and installed a system that was to code. Now I'm faced with having to hire attorneys, a structural engineer, arbitration and eventually remove and replace the entire system and remodel the basement. Due to the system not being up to code and no permits being pulled, I'm faced with insurance, code enforcement and safety issues. Please save yourself and look elsewhere.

Very respectful

Easy experience. Great salesman lol but the workers were awesome and really respectful. They messed up once on some of my city piping, but they came out the same day and fixed it with no questions or complaints. Nice to know my basement is warranted for the rest of the life of the house.

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Very satisfied

Very hard working, friendly, efficient. I was amazed by all they accomplished.

Salesperson was overconfident and slightly pushy. They had to push back our project over 2 weeks after it was scheduled. They cut down many shrubs and left the mess for us to clean up and dispose of. We were told they would cover all of our belongings prior to starting. They only covered about 1/3 of the items in the basement and everything that wasn't covered was left a mess. The installers did not complete the entire project in the way we were told it would be done. Still waiting for Spring to make sure the basement doesn't leak, may revise my review after ensuring it is truly water proofed.

They were very good and worked really hard. Had trouble with the old sump pump hole so stayed until they were able to get everything done. The guys were very polite also

Quality products, Prompt, professional and fast!!! I highly recommend!

The crew that did my basement did an awesome job!

I can only paraphrase and repeat an already posted comment...“The team worked quickly, efficiently, and carefully. Jim Horn and the foreman on the job were willing to answer questions and to take time to explain procedures. Cleaned up work site at end of each day. Very professional.”

Team worked quickly, efficiently and carefully. Willing to answer questions and to take time to explain procedures. Cleaned up work site at end of each day. Very professional.

they did an excellent job

We had a very good experience, from start to finish. Very professional. good communications, workers also were very personable, very courteous, and respectful of your property.

Very professional. The foreman Jeremy and Production manager Todd answered all my questions and were very patient and understanding. Also helped me understand moving forward how different changes to my house might affect the system and gave plenty of advice on how to proceed with my home renovation.

Very helpful, friendly and informative!

Polite, respectful team who worked hard and very appreciative of the food perks.

Very happy with their service.

Timely response

Great job

Professional and polite workers, A job well done. I would recommend Everdry.

I am very pleased with how the company managed my concerns.

They were very thorough timely and professional. They worked very hard and cleaned up everything after they were done,