Novi Fence & Supply Co

Thieves. Grossly overcharged me for a PVC fence that is falling over and they refuse to fix. It has been determined by another contractor that the fence footings were not installed deep enough and the entire thing will have to be pulled out and replaced costing me twice as much as it did to install. Owner and foreman have been rude and disrespectful and now refuse to respond to me. These people should be ashamed of themselves.

due to permit being ready sooner than expected our fence was installed sooner than planned. However, the installation crew hit our cable line which resulted in a loss of cable and calls to the cable company and wait time to repair. They also hit our electric line which resulted in (a month later) random loss of power to our house. DTE explained that the line was nicked during installation and the insulation in the line slowly starts to deteriorate causing random outages until the final outage which resulted in them digging up our yard to replace the line with a new line. Finally have full power after 2 days. Not sure if I would hire again. 1) I won't ever need another fence 2) I am not sure how qualified the crew was.

I called and spoke to Jim who came out as promised on day scheduled to get an estimate for my patio fence. Things went well and he told me he would email me an estimate. Several days went by and no estimate ,so I called to ask if maybe he was was not interested in repairing my fence. He assured me that he did want to job but had incorrect email address and would email promptly. One month later, no estimate. If he didn't want the job, all he had to do was say so...looks like that he had done the same with other jobs...

I called and talked to Jim who answered the phone. I tried to explain my situation and was hoping that someone would come out to quote. He did not seem to want to and just through a quote over the phone. I asked if he could email me some specifics like what kind of fence. He stated that he would. 1 1/2 weeks later, I have not heard back from him. If anything shows that their not interested, lack of response is it.

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Novi fence came out and found the yard markers right away (where other fence companies couldn't locate) They supplied me with a quote and gave me an estimated time to start the fence. They contacted me about 1-2 weeks early to see if we were ready for our fence to be started. I eagerly said yes. They set posts on a Thursday and came back on Monday to finish the install. The even went above and beyond by repairing a chain link area that one of my dogs manages to squeeze through. Everyone was very nice, from the initial quote to the men that came out to install the fence. I would highly recommend them.

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We were VERYand quot; disappointed in this company for not following up with a quote or telling us that they do not want this job which we feel is basic to good business practice. A simple and quot;The job is too small for usand quot;, and quot;We don't do those kind of thingsand quot; or and quot;We are booked for the seasonand quot; would be nice. We do understand small businesses and their problems. A phone call or email would be appreciated to let us know whether or not to pursue other avenues.

I guess this company must do a good business if they can't come out to give estimates or maybe the job was to small for them I feel this company was very unprofessional!!!!

Went very well. They came out gave me a quote. I agreed and they showed up and did the repairs. It was not necessary to be home and they billed me.

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Arrived right on time and they went right to work. They worked so hard, I felt bad for them and made sure they had plenty of drink in a cooler. By lunch time they were 60-75% done as this was a big project. The foreman Bryan kept me informed of what was going on and his whole team was very nice and professional. I got them pizzas to insure they had enough strenght to keep going, and they did like a machine. After the posts had settled and harden, they installed the gates 2 days later. Only took a couple of hours and the foreman came out to complete the job. Jim the owner worked with me to insure I had the material and time frame I wanted. I could not ask for any better. Best choice I had ever made. Money well spent and worth every penny. Now I have one of the best looking houses on the block thanks to Novi Fencing.

Did great job, took time to follow contours of my lawn, and all tops were even. Made surrounding yards look like they were done by amateurs.

I found the company on Angie's List, called, and the owner came out and gave me an estimate. He said it would be about 2 weeks from the time he received a down-payment until he did the job. I sent the down-payment and he came out and did the job within the approx. time frame. I had a new vinyl fence installed and it looks great. The installer evened up the fencing and set the posts in concrete, something the first company I had do some work failed to do. I would recommend this company and will use them in the future if I need more fencing.

Great! I got a quote from another company about three weeks prior to calling Novi Fence, and the quote I got from that company was ridiculous (they wanted over $1200 for the same job). I am no fencing expert, but $1200 for this small of a job sounded outrageous to me, so I decided to get a second opinion and called Novi Fence. I got an estimate the next day, which was much more reasonable at $540. I mailed the deposit, and a week later I came home from work to find a shiny new gate over my driveway. No hassles, fair price, and the fence looks great. Exactly what I asked for.

Overall, I thought that they did a good job, but there were a couple of things that they did have to come back to fix. They did give me the best price I could find though and they were very professional.