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4.117 Reviews
Showing 1-17 of 17 reviews
N C.
07/2016
dog fence
 + -1 moreWe had a break in our line and had the yard rewired. We also needed a new battery for the collar. We paid extra for wiring they did not preform (and that the owner has since said did not exist). They did not leave a collar for the battery. They didn't test the unit to see if it worked, which it didn't. We called, went in and have emailed the owner. All with no response from the owner and rude staff.. Still this issue has not been resolved. Save your money and go to anyone other than this franchise!!! HORRIBLE customer service.
Description of Work: reinstall wire and was supposed to leave battery for the dog collar.
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$750
Karen K.
01/2016
dog fence
 + -1 moreunknown
Description of Work: Service was timely and well informed. Very good program. They were able to work with the uniqueness of my dog. Very pleased
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Yes, I recommend this pro
$1,800
LILIA C.
10/2015
dog fence
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Yes, I recommend this pro
$400
Bud M.
08/2015
dog fence
 + -1 moreVery bad experience. Doogie doors were supposed to be in installed in 3 days and after several phone calls they installed them in 3 WEEKS. Trainers were late arriving and didn't seems to be that component. Our dog didn't like one trainer, and he likes everyone. That session was a bust. .Dog collar - has no blinking light to tell if it working. Was told newer models have this feature. We saw a red lite once and called office they said our "automatic" battery replacement was shipped from Knoxville. TN. it never arrived. Office sent us a new battery. Can't tell if it is working or not. Vendor excuse for this bad performance was "they were busy".
Description of Work: Install Invisible Dog Fence and dog training.
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$2,600
nancy R.
07/2015
dog fence
 + -1 moreunknown
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Adam M.
06/2015
dog fence
 + -1 moreunknown
Description of Work: They were supposed to come out and assess our current underground fence and quote us on cost to fix or replace. | |I was told that there was a break in the current line... told the tech before hand. He couldn't fix it then, but could come out in 10-14 days....seriously. | |But, he added, they would probably take recommend an entirely new fencing system with their stuff and collars...of which the cost was nearly $3000 for 3 dog collars and fencing for a half acre lot (that would be much less than that as we only wanted the back done). I couldn't believe the cost, and when they called me back to discuss "our options" they said the price could come down from there, but I was no longer interested in dealing with their company for any reason. | |Besides the cost factor, whomever I spoke with on the phone was hesitant to schedule anyone to comeout to the house in the first place. She basically refused to schedule someone to come out when my wife called...and it felt like I had to bribe her to schedule someone out when I called myself. She kept hedging suggesting that we wait a little while before scheduling a consult. | |I would never do business with this company, nor would I ever suggest anyone waste their time on them. It's clear they don't really want your business and feel they have. Hold of the market, but I found a different company who has been prompt, polite, and a heck of a lot less financially to help us with our pet fencing needs. | |AVOID AT ALL COSTS. unless of course you like frustration and hate money.
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Michael C.
05/2015
dog fence
 + -1 moreunknown
Description of Work: Located break in fence and repaired break.
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Yes, I recommend this pro
$160
Michael K.
04/2015
dog fence
 + -1 moreunknown
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Yes, I recommend this pro
$700
Dante L.
02/2015
dog fence
 + -1 moreunknown
Description of Work: We've been customers for many years. Last winter, because the signal wire was exposed too close to the driveway, the snow-removal people broke the wire. When IF's man came out, he suggested replacing the whole wire surrounding the property, which was old, had been modified, and had previously been broken by various service people. I agreed. As part of the job, he was to return when the snow was gone and the ground no longer frozen to bury the wire that he had to lay above the snow. IF came out and did so. However, they did not bother to remove any of the old wire, even where its location was obvious. I later discovered that they also never replaced the wire that ran under the driveway, instead just splicing the rest of the new wire onto the ends of the buried old wire there. I had to have them come back out to correct that problem, but I still didn't have the complete new wire circuit they had agreed to and I had paid for. | |Despite this major error, I have generally had very good service from them. I expect a high level of performance because their systems are not cheap by any means.
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Yes, I recommend this pro
$600
Saundra H.
08/2014
dog fence
 + -1 moreThey installed invincible fence. It was good; It was pretty comfortable to the rate in the area from the other invisible fence companies. They were punctual, timely. They trained our dogs well.
Description of Work: I used Invisible Fence for animal fencing.
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Yes, I recommend this pro
$1,400
Dan M.
02/2014
dog fence
 + -1 moreDear Madam or Sir: I thought the folks I dealt with were from Ohio but if this is the same group, they were great.
Description of Work: .
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Yes, I recommend this pro
$1,500
William H.
10/2013
dog fence
 + -1 moreI originally quoted Invisible Fence and Hidden Fence, with quotes between $1200 and $1600. I concluded that a wireless fence would be best suited for my property, especially at the lower cost. I selected the Havaheart brand wireless fence and purchased it via telephone directly from them. Before I could install the Havaheart I had surgery and a move to my new property. Once I got around to installing the Havaheart I encountered problems with the batteries (they would not charge) Havaheart asked me to return the batteries, but before I did this I took them to a battery store who recommended a bump charge to see if the charger just could not recognize they were in the charger. This worked and the batteries charged up. After exhaustive trial and error, THERE WAS NO WAY THE HAVAHEART FENCE WOULD WORK. I tried it on all three levels and in every room, but the signal would not allow the dog to walk around my house, and it even had random blind spots that would have shocked the dog for having done nothing wrong. When I tried to return it, Havaheart refused to accept it back because I had exceeded the thirty day return period. Even though their unit would not charge and I had to repair it myself, and even though the unit does not work on my property. I am currently using my credit card company to fight this. Now as for Invisible fence. It just so happens that Brad from IF sent me a marketing email just as I was fighting it out with Havaheart. He offered me a nice late season deal and I went for it. Perfect timing. The install was excellent with great coordination with me on where to put the fence (they put it exactly where I wanted it regardless of how difficult it would be to lay it down). My trainer was friendly and very knowledgeable. Do date my dog is working with the fence very well and I am looking at starting to pull the flags next week. For the record, I was only willing to shock my dog at a level I was willing to shock myself, whatever he got, I got. He does not like the shock and neither do I, but it does keep him in the yard and away from danger. I would do this again faced with the same circumstances. I would not consider a wireless fence again, particularly the Havaheart brand. The issue of hidden or random shock zones is far to serious a concern for me, never mind the other issues I spoke of.
Description of Work: Supplied complete fencing system on my 1.2 acre wooded lot, complete with controller, collar, 2 training sessions, and two years of batteries.
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Yes, I recommend this pro
$1,100
David B.
05/2013
dog fence
 + -1 moreThey did what should be done. They came out and they explained to me how everything work and I am just comfortable with it.
Description of Work: Invisible Fence installed an electric fence for my dog wherein they wired the ground. I had a package with them that includes training and batteries for a year.
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Yes, I recommend this pro
$1,000
Paul H.
03/2013
dog fence
 + -1 moreFine. See other comments
Description of Work: The product works fine. We had a single issue that was rectified for free and quickly. No problems before or since. In dealing with the owner, we were less impressed and thought we were not treated too well, but the folks who did the job - installing the fence, training the dog, training us (frankly) - were fantastic. Look past the demeaner of the owner and we suspect you will be fine. Is it worth the extra money compared to their competitors? Perhaps. Our neighbors went with a cheaper product and are unhappy as their dog has left the yard on more than one ocassion. Our dog? Has never left the yard while he had the collar on. So far, so good.
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Yes, I recommend this pro
$1,500
Terri C.
02/2013
dog fence
 + -1 moreThe sales representative was wonderful. He explained how everything would happen. We had 2 different trainers. We have 3 dogs and they did great with the training. Each dog was at a different level with the training. They made sure they had time to work with all 3 dogs and to work with us. I only had one problem and that was with a battery reorder. I have a beagle rescue and my beagles have not had a problem with this fence. I recommend them to other people with dogs.
Description of Work: We used Invisible Fence for animal fencing last July.
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Yes, I recommend this pro
$1,700
Karen K.
09/2012
dog fence
 + -1 moreTechnician arrived as scheduled. Very friendly, courtious and professional. Checked fence and found break, repaired fence. Reconfigured pinch in fence, reconnected signal box, reviewed operating instructions, changed out dog collar, found and labeled fence in yard and put up white flags.
Description of Work: Repaired break in fence, reconfigured pinch in fence, reconnected signal box, changed out dog collar, reviewed operating instructions, marked fence in yard with white flags.
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Yes, I recommend this pro
$250
Krysta P.
07/2012
dog fence
 + -1 moreThey had the most reasonable price because I looked at three different places. I would use them again.
Description of Work: I used Invisible Fence to put in an invisible fence for my dog.
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Yes, I recommend this pro
Contact information
29242 Lyon Oaks Dr, Wixom, MI 48393
www.tricounty.invisiblefence.com/Free-Consultation/Consultation-Form?requestType=dealerLocatorService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:30 AM - 2:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Animal Fencing
FAQ
Invisible Fence - Wixom is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:30 AM - 2:00 PM
Invisible Fence - Wixom accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Invisible Fence - Wixom offers free project estimates.
No, Invisible Fence - Wixom does not offer eco-friendly accreditations.
No, Invisible Fence - Wixom does not offer a senior discount.
No, Invisible Fence - Wixom does not offer emergency services.
No, Invisible Fence - Wixom does not offer warranties.
Invisible Fence - Wixom offers the following services: Animal fencing.
Contact information
29242 Lyon Oaks Dr, Wixom, MI 48393
www.tricounty.invisiblefence.com/Free-Consultation/Consultation-Form?requestType=dealerLocatorService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:30 AM - 2:00 PM