TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible.
Additional service areas: Boyne Falls, Brethren, Brutus, Buckley, Cadillac, Cedar & Central Lake areas. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.
Services we offer
Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.
Description of Work: We had True Green come for the first time last year for our lawn. This year our lawn is much greener and healthier.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert G.
04/2015
1.0
pest control, lawn service, lawn treatment
+ 1 more
Non responsive to complaints called in. Lawn looks worse than when they began service. Tried to apply fertilizer when the grass was buried under leaves. Informed me that there was no cure for fungus although I found the product easily on line after infestation became serious and treated myself They attempted to begin this year's service without discussing the contract with me. They wanted to apply a weed killer while the ground was frozen solid and partially covered with snow
Description of Work: Annual lawn service
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$259
charles D.
02/2014
3.0
lawn treatment
+ -1 more
Lawn did show improvment
Description of Work: fertilize aireate
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
Roger L.
12/2013
4.0
lawn treatment
+ -1 more
Probably well. I wasn't there.
Description of Work: fall fertilizer
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34
Timothy C.
09/2013
3.0
lawn service, lawn treatment
+ 0 more
I contacted TruGreen the previous Fall of 2012 to get an inspection and treatment for my lawn. I was given a price for complete lawn care around $300. An appointment was given for the initial inspection. The person never came. I called their 800 number since there is no local number one can call. I talked with someone from Atlanta, GA who then transfered me to someone in South Bend, IN who said he would contact the local office in Williamsburg, MI to find out why no one ever showed for the scheduled appointment. No one contacted me! The following Spring, I decided to give TruGreen another chance. I contacted them and setup an appointment which took another 30 days before someone could show-up. The man arrived in mid-May to do the initial treatment. Dandelions had already been blooming prior to the visit as well as crabgrass. This was the pre-emgergent treatment for weeds. Obviously, the weeks had already begun to grow. A few days later a different man arrived to treat the trees and shrubs with fertilizer. In July, TruGreen came to treat the lawn for grubs. I called them to come back since the weeds were still taking over the lawn. TruGreen came back and sprayed for weeds. In July they came and sprayed for weeds, grubs and added more fertilizer. Each time, it appears I had a different expert. I initially asked for a copy of my lawn care program or maintenance plan. TruGreen was suppose to take samples of my soil so their experts could determine what treatments needed to be applied to my lawn. Each time a person arrived for treatment, I asked if they were taken samples for analysis. Each time, nothing was taken. I am paying for a lawn analysis and treatment based on soil samples and other information, but I have NOT received any details about my soil conditions, etc.. A new person, but a former employee came at the end of August to fertilize the lawn again. I was told from Satellite images that my lawn was a certain size and the complete treatment would be around $500. I have a neighbor who lives downstate who has a much larger lawn surface area than mine, and they were being charged $300 from TruGreen. My weeds are still flourishing despite their treatments. I was told to water my lawn. I informed the last TruGreen man that I have an irrigation system that waters the lawns twice everyday and that the brown color of the grass is not due to any lack of water. I thought perhaps that the lawn was damaged by fertilizer burn. He stated that it was a grass fungus that was killing the lawn. I wasn't given the name of this and quot;fungusand quot;! When you call the local TruGreen number you always reach their headquarters service center and have to talk to a tele-marketing agent. I am paying for a green lawn, but now it is brown and green. I never got the lawn analysis I paid for either. TruGreen should be back to aerate my lawn and then I'm done with them. I will do it myself next year!
Description of Work: Trugreen was contacted to fertilize the lawn and weed & grub control. I also had them fertilze my trees and shrubs.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$485.4
Lee R.
09/2013
5.0
lawn service, lawn treatment, pest control
+ 1 more
It went great. The do a good job.
Description of Work: They put down fertilizer and weed killer as well as spraying for in the shrubbery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
Janice B.
08/2013
2.0
lawn treatment
+ -1 more
quite responsive, poor performance, could not improve outcome of lawn. Seems to be talking to customer service that has know idea of business, poor telephone and customer service skills.
Description of Work: lawn and tree fertilization
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Michael M.
05/2013
3.0
lawn treatment
+ -1 more
I have used TruGreen for several years hoping my lawn would look better. Unfortunately, it has not improved at all. Still large patches of crab grass. Many patches without grass. The 'personalized service' never happened. I do give them credit for controlling dandelions. TruGreen came and applied the lawn treatments on time. The worst part of the whole experience was trying to cancel the service. I called the 877 number and told the person answering the phone I wanted to cancel. She asked why and I explained. I was then transferred to another person that asked the same question. I explained, again. I ended up telling this person, at least half a dozen times, to cancel the service. Each time I was told I would get some deal if I did not stop the service. I finally got angry enough to hang up. VERY frustrating. You may find the service valuable but, it is painful to have them stop.
Description of Work: Weed and Feed lawn
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
1.0
punctuality
5.0
$65
Valerie H.
04/2013
1.0
lawn service
+ -1 more
We are still waiting on our refund they have terrible customer service Don't hire this company
Description of Work: My spouse and I were referred to trugreen we had picked a package out and informed the salesman that he would have to hold the check for deposit he called his manager and the manager approved after a few days I checked our account and they had processed it so we were taked on 25.00 more do to there mistake I had to make 5 phone calls before something was done they only offered 10% off the package which was 453.00 we recentley received the bill and the price is 503.00 so we were lead astray on the cost and the issue with what they had done we cancelled the service and now are waiting on a refund check. I would not recommend them to anyone.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$123
Timothy C.
01/2013
1.0
lawn treatment
+ -1 more
The company never showed for their appointment, nor did they call to reschedule. I guess they don't need my business.
Description of Work: I called the company's national toll free number to arrange for service. I was informed that the above local Tru Green company would survey my lawn for treatments the following week. That was in September, 2012. The company took my credit card information and stated during what time frame the representative would be visiting my yard. I told him that I would be available all day and was looking forward to the visit. No one showed up for their scheduled appointment. I waited a few days and then called the 800 number once again asking why no one came to my house. I was transfered and office in South Bend, Indiana to handle the call. I was assured that someone from the Willamsburg, MI store would telephone me to arrange another visit. That never happened either. Consequently, I do not have much confidence in this company nor the local representative.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Doreen C.
05/2012
5.0
lawn service
+ -1 more
We like them because they don't pressure us. They do a great job. Their price is very good and very competitive. For what we get, we really like it. They are real friendly. We've never had a problem.
Description of Work: We use Tru Green Corp for lawn and yard work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Andrea S.
02/2012
5.0
lawn treatment
+ -1 more
We use them every summer. We've been happy with them. We've had them for several years. It seems to be going okay and we haven't had any problems.
Description of Work: We use Tru Green for lawn fertilizing and weed control.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Tree Service
FAQ
TruGreen Lawn Care - 5800 is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
TruGreen Lawn Care - 5800 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TruGreen Lawn Care - 5800 does not offer free project estimates.
No, TruGreen Lawn Care - 5800 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5800 does not offer a senior discount.
No, TruGreen Lawn Care - 5800 does not offer emergency services.
Yes, TruGreen Lawn Care - 5800 offers warranties.
TruGreen Lawn Care - 5800 offers the following services: Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.