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SEARS

Appliance Repair, Appliance Sales and Installation, Auto Transportation,

About us

Auto repair

Services we offer

We perform light to medium duty vehicle repair.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
25%
3
25%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.3
responsiveness
4.6
punctuality
4.6
Showing 1-8 of 8 reviews

Holly M.
04/2016
3.0
appliance repair
  + -1 more
The expected delivery date was April 1. When it didn't arrive, I contacted Sears. They could not tell me anything about when it would ship. It finally was shipped and was expected to arrive April 13. I cancelled the order because I couldn't wait that long.
Description of Work: I ordered a mattress from their website.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$2,200

Susan M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed our tractor with snow plow. The man arrived promptly and completed the repair. He was knowledgeable and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$154.85

Toodie L.
06/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: they did really good, but the person we were talking to at first did not know anything about the appliance we were looking at so until someone else came we had a lot of problems, but finally someone came that knew and it was great

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$345

Elizabeth R.
05/2013
5.0
appliance sales
  + -1 more
I was looking on line for a 20" box fan and noticed that Lowes, Wallmart and Home Depot were selling recalled Lasko Box fan models. I noticed on the Sears web sight that the only Lasko fan they carried was the higher quality Lasko fan that was not a recall. I also noticed that Sears has a recall notification page on their site. I have always had excellent results with Kenmore appliances and I would have never thought that Sears would have a Kenmore box fan. I called our local Sears store to see if they had any on stock. The web site showed they were on sale. Delighted by the auto phone system. It was like I was talking to a real person. When I was transferred to the pick up department, I spoke with an associate who was eager to help in anyway they could. Instead of leaving me on hold he took down my name and number and called me right back after checking if they had any more available. They had three left and he set one aside for me to pick up at my convenience. I discovered today that Sears is not only price competitive but also is commited to quality service and product way beyond the competition of Lowes, Walmart, and Home Depot.
Description of Work: I was looking on line for a 20" box fan and noticed that Lowes, Wallmart and Home Depot were selling recalled Lasko Box fan models. I noticed on the Sears web sight that the only Lasko fan they carried was the higher quality Lasko fan that was not a recall. I also noticed that Sears has a recall notification page on their site. I have always had excellent results with Kenmore appliances and I would have never thought that Sears would have a Kenmore box fan. I called our local Sears store to see if they had any on stock. The web site showed they were on sale. Delighted by the auto phone system. It was like I was talking to a real person. When I was transferred to the pick up department, I spoke with an associate who was eager to help in anyway they could. Instead of leaving me on hold he took down my name and number and called me right back after checking if they had any more available. They had three left and he set one aside for me to pick up at my convenience. I discovered today that Sears is not only price competitive but also is commited to quality service and product way beyond the competition of Lowes, Walmart, and Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

MARVIN S.
04/2013
4.0
appliance repair
  + -1 more
ARRIVED ON TIME, HAD PARTS ON HAND AND REPAIRED QUICKLY. SERVICE CONDUCTED IN A PROFESSIONAL MATTER.
Description of Work: REPAIR KENMORE GAS DRYER, SUPPLY AND INSTALL NATURAL GAS IGNITION SWITCH.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Pat R.
03/2013
1.0
appliance repair
  + -1 more
No services were performed, but I called Sears about a problem I was having with my dryer. The first call was transferred and dropped, and the second call was answered by someone whose speech I had trouble understanding. The representative explained they would be charging $75 to diagnose the problem, and separate labor charges to fix the dryer would be $75 an hour, not including parts. I scheduled a service call, but changed my mind and called back to cancel it. The next day a serviceman called to say he was coming over; no one had notified him I had cancelled the visit.
Description of Work: No services were performed, as I cancelled the appointment.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Darien D.
02/2012
4.0
appliance repair
  + -1 more
They were prompt and didn't take much time to tell us what was wrong with it but it took a week to get the part. I would use them again.
Description of Work: I used Sears to repair my dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian W.
11/2011
5.0
appliance repair, appliance sales
  + 0 more
Overall, everything was very good. The customer service was good and I would consider using them again.
Description of Work: We used them for appliance sales, repair, and rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    35000 WARREN RD WESTLAND CTR, Westland, MI 48185

    sears.com

    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Auto Transportation,
    Motorcycle Service,
    Auto Alarms,
    Auto Inspections,
    Auto Accessories,
    Auto Sales,
    Auto Radiators,
    Window Cleaning,
    Heating and Air Conditioning,
    Auto Transmission

    FAQ

    SEARS is currently rated 4.1 overall out of 5.

    Sunday: 10:00 AM - 5:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 6:00 PM

    SEARS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, SEARS offers free project estimates.
    No, SEARS does not offer eco-friendly accreditations.
    No, SEARS does not offer a senior discount.
    No, SEARS does not offer emergency services.
    No, SEARS does not offer warranties.
    SEARS offers the following services: We perform light to medium duty vehicle repair.

    Contact information

    35000 WARREN RD WESTLAND CTR, Westland, MI 48185

    sears.com

    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM