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Firescape

Egress Windows, Windows

About us

Since 2002, we have set our sights on becoming the most trustworthy and dependable basement egress window installer in the Southeast Michigan area. Our dedication to innovation, experience, quality, and teamwork has made Firescape a leader in the egress window industry. We are committed to installing high-quality escape window systems to provide our customers and their families a safe means of escape in the event of a fire. Being on the industry forefront of egress window installation allows us to pass our expertise onto our customers, resulting in reliable service, outstanding results and most of all, stellar success across the board.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Basement Egress Window Installation - Excavation, Basement Wall Removal, Well & Window Installation, Exterior Trim, Clean Up.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Donita F.
04/2022
5.0
egress windows
  + -1 more
Dale and his team does an amazing job. So easy to work with, very prompt and provides all the details.. His website is very professional and provides all the details to help make a decision!
Description of Work: Egress Window Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jen T.
08/2020
5.0
egress windows, replacement windows
  + 0 more
This is an incredible company, and we would recommend them to anyone. From Dale Jr's quote to the finished product, their customer service was next to none. Our home had several extremely complicating factors that they had to address during the egress window installation, including dealing with both the gas company and a basement waterproofing company, and every step of the way, they took care of it all. They were patient, courteous, and professional. They truly stand behind their work. Now that the window is done, it looks terrific, and more importantly, it gives us peace of mind to have a safe escape route from our basement. We would use this company again in a heartbeat. It's not easy to find workmanship like this and a company that truly takes care of its customers.
Description of Work: egress window installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Rachael H.
09/2019
5.0
egress windows
  + -1 more
If you're in need of an egress window these are the guys you want to use hands down! We got four quotes all together and Firescape was the obvious choice. Post installation, we're definitely glad we used them! The process from estimate to installation was seemless. Very knowledgeable, extremely thorough, and they did a wonderful job. Highly recommend!
Description of Work: Had an egress window installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sanjay P.
03/2016
2.0
egress windows
  + -1 more
Quick To schedule visit. Still waiting on quote.
Description of Work: Arrived at house and tool measurements for egress in already finished basement
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrea S.
03/2016
5.0
egress windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David S.
05/2015
5.0
egress windows
  + -1 more
.
Description of Work: Put an Egress window in our basement. It went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

James N.
10/2014
5.0
egress windows
  + -1 more
Dales Jr. and Sr. came out to do an estimate on Sept. 18. They were both very polite and friendly, and were great about walking me through the process and making me feel comfortable with their experience and knowledge. I had gotten a few other quotes (all within $100 of each other) but the father/son duo won hands down. Fast forward to Mid October - aside from one small issue with the permit process that delayed construction a week (only due to being cautious) everything went very smoothly. They handled pulling the permit with the city and even called Ms. Dig to make sure they didn't dig through a utility line. There was an issue with the saw towards the end that extended the cutting process, but Dale Jr. and his crew stayed late to make sure everything was done right, only having to return the next day to put up the trim (it was dark and they said they'd rather have adequate light to make sure it was done well). They were great about keeping in contact and making sure I was in the loop on everything. I would recommend them to everyone (and plan on it!) Thanks guys!
Description of Work: Installed egress window in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,950

Maajed H.
06/2014
5.0
egress windows
  + -1 more
unknown
Description of Work: Redug out my Egress and replace with better egress. Also replaced the builder grade window. Dale jr and Dale Sr were very good. polite, responsive, professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Gwendolyn M.
05/2014
5.0
egress windows
  + -1 more
What a pleasure it was to work with professional's. This experience was awesome from first phone call for an estimate to completing the job. The Dale's arrived on time with everything they needed and stayed until the work was done including the clean up. I would highly recommend them. Thanks Dale (s) I appreciate your hard work.
Description of Work: Installed an Egress window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Justin B.
12/2013
5.0
egress windows
  + -1 more
Dale Jr handled most of the communications and quotes with me. They came out to quote the job and presented the options we could choose from as far as window size and type of wells. Both Dale Sr and Dale Jr have knowledge of the building codes in my area so anywhere that a code would affect our design ideas they told me about it and how we could work with it. It's good to have experienced contractors like them because then you won't run into delays or have to redo work after inspection. They will also coordinate the utility companies to come out and identify lines before digging. They'll also get the permits. As far as pricing I felt they were very reasonable especially considering that they do the finish work which I ran into other contractors that didn't want to do that part. Once the job started they worked hard and showed up on time. When the job was nearly completed my wife and I asked if they could make one change to the design and they were flexible. They supported our idea and looked into making it happen with reasonable pricing on custom parts and the added labor. When it was finished we were happy and ready to start the rest of the basement remodel work. Sometimes they'll fit other types of jobs into their schedule that aren't even egress related and given their experience I'm comfortable giving them that work as well. One of the best contractors to work with thus far in my year of remodeling our home.
Description of Work: Installed 2 egress windows and wells plus 2 custom windows above the egress windows. The dirt from the wells was used for grading in other areas of the property and they did that for me as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Estefania C.
09/2013
5.0
egress windows
  + -1 more
We all need an Egress Window, for many reasons. But we need the right company to install it even more. I talked to about five different companies and although all of them seemed qualified for the job, I felt very attracted to the knowledge, professionalism and friendliness that Advantage Egress showed. Dale Sr. and Dale Jr. came to my house and gave me every reason to go with them. They have many years of experience, they are both licensed builders, they pull permits, they are reasonable, they do a contract, they build to the code, they're the only company that warranties their work for ten years but above all that, they're honest, ethical and hard working people. My Egress came out excellent and I will definitely be doing more business with them in the future.
Description of Work: Installed Egress Window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Shirley N.
08/2013
5.0
egress windows
  + -1 more
They came out the same day I called them and gave us an estimate. Every other company I talked with wanted to install a new egress window and well or remove and reinstall the old one. Advantage Egress said we didn't need a new one and they could repair the one we had. They did this 2 days later on a Sunday. They were there for approximately 3 hours repairing the window well. They cleaned up the area when they were finished. It rained last night and so far no leaks. Hoping this solved the problem.
Description of Work: Repaired our egress window that had sand and water leaking into it and coming in our basement window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    35138 Palmer Rd, Westland, MI 48186

    http://www.firescapewindows.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    2101205072
    Trade License Locale
    Michigan
    Trade License Authority
    Residential Builder
    Trade License Expiration
    05/31/2019

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Egress Windows,
    Windows

    FAQ

    Firescape is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Firescape accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Firescape offers free project estimates.
    Yes, Firescape offers eco-friendly accreditations.
    No, Firescape does not offer a senior discount.
    Yes, Firescape offers emergency services.
    Yes, Firescape offers warranties.
    Firescape offers the following services: Basement Egress Window Installation - Excavation, Basement Wall Removal, Well & Window Installation, Exterior Trim, Clean Up.

    Contact information

    35138 Palmer Rd, Westland, MI 48186

    http://www.firescapewindows.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM