Never Paint Again Companies LLC

He procrastinated repairing the ceiling until the last thing he did. The ceiling looks terrible. We never knew when the owner and/or helper would arrive. They just seemed to show up whenever it was convenient for them. He took a couple of vacations and had other jobs he was going to instead of concentrating on the completion of our home. They started and were in our home over 3 months to do the job they were hired for. The owner kept taking short cuts and we had to have him redo painting and repairs. The owner kept asking for money in advance to pay for supplies, etc. The last payment he insisted on was given to him. He then went on vacation and was to return to fix the ceiling and other areas. He NEVER RETURNED to complete the job satisfactorily. The ceiling actually looks worse now than it did when he started. This company should be named NEVER HIRE AGAIN!!!!! orest Bay

Excellent work, very professional and honest. Work was completed in one week. Very promp and detailed. I needed a particular color that was a California color. Steve found the colors of paint I wanted and the paint was included in the price. It is a top brand and expensive. All the wood trim was also included in his price. I found him and his staff to be very courteous. He never added onto his original price. He was always on time. I plan on having 'Never Paint again' to do other work this year. His work ethic is top quality as well as his professionalism.

I ended up calling them directly because I had a really tight timeline to get my basement painted. I did not buy the Big Deal because I did not want to buy it and them not being able to come out in a time that I needed. When I got on the phone with them they were ready to do it and asked me not to worry about doing the Angie’s List thing and were ready to work out the purchase but they were terrible. They were really bad. They came out within my tight timeframe which was good except that the guy that came out was creepy. He was more interested in chatting with me than get the job done. They ended up up-charging me so much on the spot that I ended up paying more than I would have paid. It has been a really bad experience.

They were very expensive with their quote. They would not stop calling and emailing to follow up with doing the work. The guy was nice but the estimate was just too high. They were on time with the estimate.

The painter showed up on time, he was nice and he was coming from home, on the east side, about 15-20 minutes from my home. This detail is important because the company home is in Keego Harbor, and I was charged an extra 75.00 for being outside their service area. I couldn't get my money back for the paint job, so I paid, he only accepted cash. So, please read the fine print when dealing with this company. The guy rolled out the walls, nothing else, so as punctual, and everything else the painter was, I ended up calling another company for a more professional result.

We had our great room [with 18' ceilings!] and 2-story foyer painted. Painter was amazing - didn't need any tape or tarps to execute a perfect job in record time. Very helpful and friendly, happy to take special requests.

Very professional and great quality

The first part of the job to be addressed was the ceiling on the porch which took a few days, as expected. The owner of the company was handling this part of the job and he arrived at 9 every morning as discussed and made good progress. We were hopeful and for this first week he was quite efficient. In the following weeks both he and his employee were late, often by hours, nearly every day when they bothered to show up at all. We never received a phone call to let us know they weren't going to arrive at 9 when they were scheduled to and we often did not receive responses to our calls to them until well into the afternoon. When someone was here it was always the employee instead of the owner and it was clear there were a great deal of communication troubles between the two. Work was usually only done for 2-4 hours each day, given their increasingly late arrival times and often times the employee had no idea what he was supposed to be doing given that he needed a second person or the owner's expertise for many parts of the job. They did not show up for days and then, upon returning, had expected us to make arrangements for them to be able to access certain parts of the home. As they were doing work in multiple rooms we were not informed where they were planning to work next and therefore where it would be acceptable to move furniture in the home. Which resulted in extreme inconvenience on our part when we were expected to move most of the furniture of three rooms and pack it into one so it would be out of their way and we were given only a day to do this. Which happened twice and we achieved their expectations both times. After paying the full amount for the job up front we were then asked for addition payment for things we had not asked them to do but regardless would have been covered in our contract as it was stated they would "Prep and paint throughout the house as needed". Still, we gave them the money because it was required for work to move forward once again because of poor communication. Regardless of these efforts work still came to a standstill for over a week because the owner decided to take a vacation and leave the state without notice. (So much so that his employee was calling us to see if we'd heard from him because he was locked out of the office when he arrived for work on Monday.) When the owner finally returned we got two solid days of work from them and were hopefully that the job would in fact be done by the end of the week. "By the end of the week" had become an empty promise even by this point as it had been said so many times that the words were obviously meaningless to them and merely an attempt to appease our displeasure with their poor work ethic, miserable communication skills, and inconsistent attitudes. It was made quite clear from early on that a contract they had with a condo association rated far higher than us and there were days when work was suspended because they were needed there. Upon doing the walk through and taking the job we were told it would take about a week and a half, maybe 2 weeks. On the 4th week we began pressing for a completion time as we were supposed to be preparing for an estate sale and the sale of our home before winter. The quote was given June 6th and work began June 19th. Nothing has been completed as of today September 5th and we are now unable to get in contact with them at all. What has been done is incomplete or of poor quality. Nails that have not been hammered in all the way, gaps in trim, inconsistent paint, etc. They began work on the main project, refinishing the dining room which required re-trimming the entire room and stripping off old wallpaper, and after a single day of work they abandoned the job entirely. Because of their inefficient, time consuming work which has still not been completed nearly 3 months on we have had to postpone many other thing. The work they were supposed to be doing was to help us prepare our home for sale and we have now been forced to postpone these attempts until spring as it is now so late. They have inconvenienced us at every turn and done so unapologetically. While we have done everything we possibly can to ensure they have no excuse not to be able to complete the work.

The work turned out fine. I thought that their basic rates were a little high with a lot of extra costs. Had I not had the Groupon, I'm unsure if I would have hired them. The work was of great quality and the employee was wonderful.

I purchased their services through a Groupon. I didn't have any problems with them. They came and completed the job.

They said they needed the furniture moved 3 feet away from the wall. When they got there, they said all the furniture needed to be removed. They said they would come back another time, but they never did. Since then, the coupon has expired and I have lost the cost that I had prepaid for the service. I would not use these guys again since I lost the complete value of the coupon.

Overall, ok job. Price was good due to groupon but wouldn't pay full price for this quality of work.

We had been in need of a paint job for quite some time after removing the wallpaper. I saw a groupon for never paint again companies. I liked the price but wasn't satisfied with the information I could find on the Internet about the company. So I joined Angie's list! I found favorable reviews of the company and purchased the groupon. We still saved money! The painter let us check the paint after the first coat to see if we were satisfied with our color choice and he gave us the option to run to our nearby paint store to buy a different color for the second coat if we didn't like the shade we'd chosen. We were surprised by this generous option. But we liked the color so the second coat went on. A success!

I would recommend this company, if you live in the oakland county area. Do all of your own prep work, my price only included rolling out 2 coats of paint.

Have not finished - - have you heard from anyone else on these folks?

see above

The owner is extremely detail oriented and customer satisfaction driven. He quoted three days to do the job. Unfortunately one of their cars had an issue on the second day and couldn't make the appointment but they actually scheduled time on their weekend to come and finish the job, as well as using two additional guys to make sure everything was done in two days instead of the quoted three days. They were concerned about getting the job right and making sure we were satisfied. The owner Steve is a young guy but he is extremely professional and very experienced in the industry. I purposefully did not fill out how much the job cost because it was done through an introductory special discount as they were expanding to our area so the price I paid is not indicative of their true cost.