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George's Hardwood Floor Specialists

Hardwood Flooring Sales and Installation

About us

2 employees. No subs. Cost is determined by the job. No travel charges. Please email or message, for best results.

Business highlights

24 years of trusted experience

Services we offer

Intallation, sanding, finishing, new floors, shoe molding & staining repairs.

Services we don't offer

Moving furniture

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.786 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
5%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.5
responsiveness
4.7
punctuality
4.5
Showing 1-25 of 86 reviews

Jacqueline M.
02/2022
1.0
hardwood floor
  + -1 more
I made the mistake of not checking references before scheduling George Hensley to refinish our hardwood floors. He talks a great game, but the work was so bad, I had to hire a reputable company to completely take off his finish and resend, smooth, and coat the floors. The floors were gouged, big circular inventions from his sander were visible, and the final finish was so rough that it would snag socks when walking across it. So please do. It make the mistake of falling for this guy. It will end up costing twice as much money and twice the time.
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,600

Jean L.
07/2021
5.0
hardwood floor
  + -1 more
Floors are like new after completion. Everything went excellent Without a glitch, George is Very Professional and trustworthy, He did exactly what he promise to do. Quick response time, very knowledgeable, prompt, friendly. Will rehire again
Description of Work: Refinish 2 bedrooms, living Room, Dining Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alissa K.
04/2021
5.0
hardwood floor
  + -1 more
George did a wonderful job! I had gotten other estimates and the other refinishers told me that the style of my flooring prevented me from refinishing them properly. George was knowledgeable about the flooring style and wood. He did a beautiful job! I would and have recommend him to others. He was quick, professional and accommodated my schedule.
Description of Work: Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike M.
02/2021
5.0
hardwood floor
  + -1 more
Happy with price, good done well, I’m highly recommend George. He was quick, courteous, and professional.
Description of Work: Sanded three bedroom floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack V.
02/2021
5.0
hardwood floor
  + -1 more
My experience with George’s hardwood was great! Very personable, reasonable pricing, and flexible with schedules. His quality of work is A+! I would hire again if I had more floors to do! I highly recommend George’s hardwood!
Description of Work: Refinished hard wood
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from George's Hardwood Floor Specialists
Thank you for the kind words. It was a pleasure working for you!!

Hector G.
02/2021
5.0
hardwood floor
  + -1 more
This is the best company around. Would highly recommend, I had my floors refinished took him about 3 days, very professional, The pricing is great. Floors came out looking brand new.
Description of Work: Refinished my Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from George's Hardwood Floor Specialists
Thank You for the kind words it was a pleasure working for you.

Michael B.
01/2021
5.0
hardwood floor
  + -1 more
Hired Geroge for work on my Yoga Studio. He was great. He gave him a reasonable rate and got the job done quickly and professionally. I would highly recommend George.
Description of Work: Floor staining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from George's Hardwood Floor Specialists
Thank you very much for the kind words!

Nellie M.
01/2021
5.0
hardwood floor
  + -1 more
George walked me through each step and communicated through the entire process. Felt like family after all was said and done! Wonderful job!
Description of Work: Floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from George's Hardwood Floor Specialists
Thank you very much it was a pleasure working for you.

Rob H.
02/2020
5.0
hardwood floor
  + -1 more
Floors turned out very nice. About 3 days to complete the refinishing. Would recommend
Description of Work: Refinish 3 bedroom floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Cyndi C.
05/2019
5.0
hardwood floor
  + -1 more
George was punctual, professional and did a great job on the floors. He sent me pictures and video's as he progressed. He used the vacuum so the dust was minimal. Have plans to use him again to do the other bedrooms.
Description of Work: Living Room, Hall and Bedroom Wood Floor refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

laquetta M.
04/2019
4.0
hardwood floor
  + -1 more
The kitchen floors look amazing, he didn't stop until every inch of our kitchen was perfect. He fixed the damage/water spots we had and now the kitchen has never looked better.
Description of Work: floors refinished

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise M.
03/2019
5.0
hardwood floor
  + -1 more
Our hardwood floors are 13 years old and WERE very ugly. Now they are so beautiful! George did an excellent job, and I love my floors again! I love the natural color and the satin finish, it is so much better than the dark red oak it used to be stained. He was so good with my dogs too, helping to keep them safe during the entire process.
Description of Work: Hardwood floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina G.
11/2018
5.0
hardwood floor
  + -1 more
Once the job was started it went great, for the amount of work that was put into my floors the price was exceptional. We are very pleased with our floors and would hire again!
Description of Work: Carpet ripped out and Hardwood Floors refinished on my second floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Response from George's Hardwood Floor Specialists
Thank you very much. Wish you the best of Holidays!

Nicole G.
11/2018
5.0
hardwood floor
  + -1 more
George was very professional and affordable. He was able to come out next day for installationwhich was very fast and great quality. Would definitely hire again.
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from George's Hardwood Floor Specialists
Thank You Very much it was a pleasure working for you. Best of Holidays!!

Zack H.
11/2018
5.0
hardwood floor
  + -1 more
George & his team just finished our hardwood floors this morning and I couldn't be happier with how they turned out! I decided last minute to have the floors done before we moved In to our new house and George worked me into his schedule so we could get it done by this weekend when we were moving in! Customer service is one of the most important things I look for when wanting to hire a company. George responded quickly when we called to get a quote and he stayed in constant contact with me while the work was being done. I HIGHLY recommend to anyone looking to have their floors done!
Description of Work: Refinishing and staining Hardwood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna E.
10/2018
5.0
hardwood floor
  + -1 more
Very good people to work with and a nice job overall. They also recommended another source to provide shoe molding installation.
Description of Work: Final screening, filling cracks and finish coat of hardwood floors. Floors are a mix of new flooring and older hardwood needing resurfacing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from George's Hardwood Floor Specialists
Thank you it was a pleasure working for you and your husband. I hope you guys enjoy your house very soon. Have happy holiday season.

Luke H.
08/2018
5.0
hardwood floor
  + -1 more
Floors were badly scuffed, scraped, faded, grayed, and chipped. George did the work personally and made them look as good as new! I highly recommend George's Hardwood Floors to anyone.
Description of Work: Wood floor refinishing - 1950s ranch with original wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabeeh S.
04/2018
5.0
hardwood floor
  + -1 more
It went excellent. George provides very personal service. Is very punctual and responsive. Gave me an excellent quote and provided an outstanding service. Could not believe that it is the same floor. I would recommend him highly. I took other quotes, but they are people working for companies who really don’t care what you feel about them. One person, who actually was the owner told me that he would only do the work for me if I also have shoe moldings changed by him, and this would have cost me an extra $500. George not only did it without changing the moldings, but provided me 3 coats of paint, what others were charging for 2. Now that’s service!
Description of Work: Hardwood Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

richard L.
02/2018
5.0
hardwood floor
  + -1 more
George and his associate did an amazing job on the hardwood floors. Over 60 years old and in varying condition, I was not sure if they could be brought back to a high quality level. Upon completion of their work, I had my answer - yes they could. Over the multi-day process, they performed their work meticulously through each step: sanding, staining, sealing, & cleanup. The floors now look like new with the color and finish I wanted to achieve. In selecting a contractor, I was concerned about dust management for the refinishing process. They did an excellent job in handling this aspect of the work, with little or no cleanup required on my part. Very impressive. Overall, the work was performed very professionally and they were very attentive to all the details and all my questions. I would recommend Unique Hardwood Floors to anyone in need of this type of work on their hardwood floors.
Description of Work: In preparation for sale of my mother's home, the hardwood floors needed to be refurbished/refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon H.
01/2018
5.0
hardwood floor
  + -1 more
George was very professional at all times. I was very impressed with the work. He was done when he told me he would be done. He was such a sweetheart he took time to give attention to my Pomeranian puppy even though he said he had allergies he took time to play with him on his lunch break. I thought that was really awesome of him. I'm very paranoid about having people in my home but George made me feel very comfortable and at ease at all times. I would hire him again in a heartbeat. My sister is actually going to be using him next month, she loved his work as well.
Description of Work: Living room, hallway, 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha S.
12/2017
3.0
hardwood floor
  + -1 more
My hardwood floors were in very bad shape. Now they look very good and I have gotten compliments on my floors. But the road to get there was rocky. My quote written on a napkin and given to me. Didn’t make a copy for himself. It made me a little nervous but he was so much cheaper than all of my other quotes so I decided to go with him. On the day I was supposed to get my floors started, George came in and looked at my floors. He forgot that I needed a repair done to my floors and said he had to reschedule. He didn't have another opening for another month. He also couldn't do the repair himself and had to get someone else to do it for him. This was very frustrating. I took a day off of work the first day he was going to start the floors, which he ended up not starting. So I took off a day for nothing. I understand that things happen and he had some personal things going on but he is the one that came to my house and made the quote. He should have had a record of what needed to be done to my house instead of saying I didn't see in your texts that I needed a repair or he would called and rescheduled before even coming to my house the day he was supposed to start. So we got another person to do the repair on my floors. He made me go pick up the bundles of wood which I thought was kinda weird but I did it anyway. The supplier of the bundles of wood thought it was weird as well. Thank god the bundles of wood fit in my car. But they barely did. He didn't ask what kind of car I drove. If I drove a small car what would he have me do? I have to drive back to my house without being able to see out of my right window. It was scary. The repair was done and then I had to wait another 3 weeks to get my floors redone. We already moved out all the furniture from the rooms that were getting done and we didn't want to move them back to move them again so we lived like a hoarder for almost a month. Not fun. This was extra annoying because I was on a time line to finish the parts of the house getting the floors redone completely finished by the weekend before thanksgiving because we were hosting people. Pushing the floors back really messed with our schedule and we didn't get to finish everything we wanted before our guests came. We had to bust our butts the week before that weekend so we could get as much done as possible. We didn't get a lot of sleep because we only had 5 days to get it all done. George does not get to the house until 9:30 - 10 am. Thank god I have a flexible job that allows me to work from home in the morning. I don't know what I would have done if I didn't have a flexible job. I asked once if he could come earlier and he said no, I don't wake up until 8:30. Very frustrating, I don't think he understood that if I didn't go to work, I couldn't pay him. And I was going into work like 2 and a half hours late for an entire week but I dealt with it. While sanding my floors, he did make a gauge in them. He did tell me right as it happened which I appreciate but I am not happy that it happened. He said that the wood was lose there and the sander just got a hold of it and it made a gauge. Where this happened is where the hardwoods were in the best shape and I don't remember anything being lose, I looked at before photos and also didn’t see anything but I didn't really fight it because there was nothing that really could be done than fill it with wood filler. The wood filler didn't take though so he filled it with wood finishing putty and it doesn't look great. Luckily this part of the floor doesn't get any light and you can’t see it unless the hallway light is on which we rarely do. Once the floors were done I looked around and the floors look so much better. But I fund hand prints of stain on my walls and there is just a glob of wood filler on my window sill. It looks like the putty knife was cleaned off on the window sill because there was a lot of wood filler. Also there was wood filler on my toilet. I was able to clean all of it up but it was just annoying that I had to. In the end, my floors look really good and because of the price, I would hire him again and I would recommend him to another person but letting them know that the process of the floors getting done will be frustrating but the floors will look good in the end.
Description of Work: Small repair to hard floors and refinish hardwood

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Troy S.
11/2017
5.0
hardwood floor
  + -1 more
Did a great job. He has done plenty of work for me on wood floors. Great job every time in a timely professional manner. What ever was agreed to be paid was well worth it in my opinion. Very happy.
Description of Work: Natural wood steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mario D.
11/2017
1.0
hardwood floor
  + -1 more
Came home to a complete Disaster he did not Visqueen the room off and the entire house is covered in extremely heavy dust he told me it wasn't his job to cover up or block off rooms it was the home owners but never ever said this prior to the job . So now I'm having to have all furniture and carpets cleaned all the walls and ceilings cleaned and all ducked work cleaned it's a complete Disaster. I WARN ANYONE TO STAY FAR AWAY FROM THIS COMPANY . I'M GOING TO HAVE TO GO TO COURT TO RECOUP MY CLEANING BILLS AND HAVE A COMPANY FINISH HIS HALF *** JOB .
Description of Work: Refinish hardwood

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from George's Hardwood Floor Specialists
We have done multiple jobs for this client / associate for the past ten years and he has never paid or been completely satisfied on any of our work however continues to use us and refers us to his associates. This job we offered to complete this in full however thru harassment and threats we no longer felt safe dealing with [Member Name Removed] on any level. We do apologize that you forgot that it was your responsibility to tape off the rooms. We have never had these types of complaints about dust if the rooms were taped off or not. We have never advertised we are dust free company. We can no longer discuss any issues with you [Member Name Removed] due to legal proceedings are in process. I do apologize for any misunderstanding you had after dealing with us after 10 years.

James P.
10/2017
5.0
hardwood floor
  + -1 more
I called George and he was over giving me a quote within two days and started the Job within a week. The floors turned out beautiful!
Description of Work: We had the floors refinished throughout the entire house. This was the third place I had done by George and I was very happy with all three.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from George's Hardwood Floor Specialists
Thank you so much for being such great loyal customer. -George

Laura P.
10/2017
5.0
hardwood floor
  + -1 more
George took his time and it showed in the results - the floors look wonderful
Description of Work: Sanded and refinished living room, guest room, and hallway wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from George's Hardwood Floor Specialists
I am so glad that everything worked out. Thanks Unique Hardwood Floors

Contact information

889 S Winding Dr, Waterford, MI 48328


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:30 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:30 PM
Thursday:
10:00 AM - 6:30 PM
Friday:
10:00 AM - 6:30 PM
Saturday:
10:00 AM - 6:30 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation

FAQ

George's Hardwood Floor Specialists is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:30 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:30 PM

Thursday: 10:00 AM - 6:30 PM

Friday: 10:00 AM - 6:30 PM

Saturday: 10:00 AM - 6:30 PM

George's Hardwood Floor Specialists accepts the following forms of payment: Check
Yes, George's Hardwood Floor Specialists offers free project estimates.
No, George's Hardwood Floor Specialists does not offer eco-friendly accreditations.
No, George's Hardwood Floor Specialists does not offer a senior discount.
No, George's Hardwood Floor Specialists does not offer emergency services.
No, George's Hardwood Floor Specialists does not offer warranties.
George's Hardwood Floor Specialists offers the following services: Intallation, sanding, finishing, new floors, shoe molding & staining repairs.
Moving furniture

Contact information

889 S Winding Dr, Waterford, MI 48328


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:30 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:30 PM
Thursday:
10:00 AM - 6:30 PM
Friday:
10:00 AM - 6:30 PM
Saturday:
10:00 AM - 6:30 PM