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Direct Exteriors

Windows, Doors, Siding,

About us

special 12 months same as cash financing available. Other finance options also available.

Business highlights

18 years of trusted experience

Services we offer

Replacements of windows, siding, roofing, gutters, storm & doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 1-9 of 9 reviews

Vicki F.
12/2020
5.0
replacement windows
  + -1 more
I would like to say a big thank you for the fantastic job that you have done on my replacement windows. Workers did a great job and they were very polite and if I had a question it was immediately answered. What a difference the windows have made especially in the heating department. Did not realize how bad the old windows were. Thanks again for the great job you have provided in a very timely manner. I would defiantly refer your company anytime if I know or am asked for someone that needs replacement windows. Thanks very much again guys...GREAT JOB!!!
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fernando S.
05/2020
5.0
siding, replacement windows, doors
  + 1 more
Team is very cordial and did a very good work at home. Fast and clean. I liked the new windows very much! The only reason I marked the quality as B is because I had a manufacturing issue in on glass, but I had no problem on getting it replaced by Bruce and Jeff. My new windows looks much better than my old wood windows. Thanks Direct Exterior team
Description of Work: Full house windows replacement

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Michael S.
12/2018
5.0
replacement windows
  + -1 more
Great job in a timely fashion & great service 5 years later. Had condensation between the glass of our door wall. Called Bruce on Friday, the glass was replaced on Tuesday. Couldn’t ask for anything better.
Description of Work: Full house window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ed or donna D.
05/2016
3.0
replacement windows
  + -1 more
They tore out all the framing around the windows and used so much caulk it looks terrible. Neighbors are surprised because theirs looks neat and clean looking while ours has NO more vinyl frame around them installed by the vinyl siding installers Now ALL windows no longer match!
Description of Work: installation of windows NOT the way they should have been.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,000

Kimberly H.
01/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Bruce put a new roof and siding on our entire home. Excellent job! His crew consisted of true craftsman with extensive knowledge and experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Direct Exteriors
thanks very much for the feedback. You were a pleasure to work for.

shantina R.
08/2013
5.0
replacement windows
  + -1 more
The product is top notch. The installation far exceeded our expectations. All done at a competitive price. Bruce, one of the co owners of the company came out to our home to give us an estimate. He was on time and professional. I never felt pressured. He simply gave us information and waited patiently while we made a decision.
Description of Work: Direct Exteriors sold and installed a whole house of windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,300

sarah A.
06/2012
5.0
replacement windows
  + -1 more
Not only did he save me a great deal of money, he treated me as though he actually cared--not something I could say for Hanson's or Wallside. (The Wallside guy who showed up actually made a point to tell me I was his last customer of the day and he was out of the house as soon as humanly possible). Bruce, on the other hand, was nothing but professional, courteous and kind. And our windows look AMAZING. I also asked him to give me his opinion of our house siding/eaves and whether they needed replacing (Direct Exteriors also provides this service) and he told me it wasn't something that we really needed to do right now. I so appreciated his honesty and willingness to work within our budget. I would recommend him to family and friends in a heartbeat! In a nutshell, he was affordable, professional, prompt and kind.
Description of Work: After receiving quotes from several other well-known window companies in the area, I called Bruce Shepard -- who beat everyone's price by a long shot. He replaced all of the windows in our home (about 17 total).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Linda M.
02/2011
5.0
replacement windows
  + -1 more
It went excellent. They gave me recommendations. I was able to preview some work that he had already done. Very professional. They said it would take 2 days and they were done in 1. They were very clean. Bruce Shepherd is the owner of the company and he is very nice and was not high pressure at all.
Description of Work: They added 12 fiberglass windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Verlyn W.
05/2010
5.0
replacement windows
  + -1 more
They came out and installed porch windows. They were very professional.
Description of Work: They put in 11 new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    4006 Lotus Dr, Waterford, MI 48329

    www.direct-exteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Siding,
    Gutters

    FAQ

    Direct Exteriors is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 AM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Direct Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Direct Exteriors offers free project estimates.
    Yes, Direct Exteriors offers eco-friendly accreditations.
    Yes, Direct Exteriors offers a 10% senior discount.
    No, Direct Exteriors does not offer emergency services.
    Yes, Direct Exteriors offers warranties.
    Direct Exteriors offers the following services: Replacements of windows, siding, roofing, gutters, storm & doors.

    Contact information

    4006 Lotus Dr, Waterford, MI 48329

    www.direct-exteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 4:00 PM