Brandon Ascroft LLC

What a nightmare. Hindsight is 20/20, i shouldve been more on top of things with brandon. This was my first time hiring a contractor and I was too trusting of his process. My fault. We got a deck build with a full pergola. What we received was a deck with a tiny pergola in the corner. We received a part vebal quote in person, and then worked out some details via text. What I learned is that anything said verbally was disregarded, and anything documented was as vague as possible. Our contract was a vague as build a deck. We received no drawings, no itemized or formal quote, the diagram for the city had no pergola on it, and so we were in the dark. We were upset with our miniature pergola as you can imagine, it was a quarter of the intended size, and Brandon decided on his own where the place the tiny thing. Had he or someone asked where it should be placed, we would have caught the problem before it was built as it should have been the entire size of the deck. I was told it would be 5k extra to get the pergola we thought we were getting the whole time. Being a mini pergola, there was also a support beam cutting through the center of our deck now that was not supposed to be there. I've gotta say, this was one of the more interesting ways I've heard of a contractor screwing people over. I was told it was too hard to fix, so I wanted it removed, they wanted to charge me for that. I said I wanted my money back from the pergola, then I was told I didn't pay for the pergola so there wasn't any reason to give me money back. (At this point I stopped talking via phone because everything needed to be documented in writing.) I was told it was a $1300 pergola. Then, I did the math based on the little info I had and realized I paid 2k+ for the pergola. Didn't matter to them. Instead of fixing the mistake Brandon kept just saying it was a steal, and I got a great deal, and labor is high. So now the pergolas down and gone. I got about a 30% refund on the pergola that is no longer there. All in all, don't give your money to them, it's a headache, and if you get into a situation, he'll let you know how good he is at going to court, which is a red flag right there.

What an amazing transformation Brandon and his crew did on our deck. We are more than satisfied with how it came out. Brandon and his crew were extremely easy to work with, respectful, and always had our best interests in mind. It was a pleasure working with them and we are already talking to him about another project. Would definitely recommend.

Outstanding in everyway. Brandon and his office communicated often to let us know specifics such as permits, and all the paperwork, of which he took care of and a HUGE plus! Punctual and always professional, Brandon and his team did a killer job on constructing and building our deck with trex and metal. Absolutely stellar job in everyway. Highly recommend Brandon, Gavin and the entire team. Awesome everything!!!

Brandon and his team and absolutely amazing. They made my deck dream come true after a very awful experience with our previous contractor. If he said he was coming he was there, and they worked fast. He gave me a 2 week time frame and had it done in 1. I couldn’t be happier.

The work was good, They were professional and courteous.

The service was excellent, and they came out with some samples. No problem everything went well.

Very good, very professional, and very nice guy. He did a good quality job and I will strongly recommend them to others.

It went pretty well. They had a very customize approach and good quality.

It was a fantastic service. The work was good and they were on time.

Good. Had a deck installed at my parent's home. Communicated well, with both us and the condo association. This allowed everything to go well. The deck looks great too.

We were very happy with the work Brandon Ascroft LLC did in building deck ramp at our church. They are very professional and did a great job. The deck is beautiful… We highly recommend Brandon Ascroft LLC

Brandon and his team did an awesome job in building our beautiful Trex Deck. They are very professional and I highly recommend Brandon and his company to anyone interested to build a beautiful deck.

Brandon and his team did an awesome job building our new deck. He communicated with us the entire job and left the job site cleaned. We enjoyed our summer outside on our new deck.

From the beginning, Brandon replied to emails and texts. Brandon and Gavin were friendly, professional, and went out of their way to ensure my wife and I were happy with the installation work. They paid attention to detail and accommodated any minor requests we made.