Here at BCM Roofing, we strive to provide quality work and exceptional customer service. BCM has no pushy sales people, no leaky trucks, and won't leave a mess behind after the job is done. We strive for 100% customer satisfaction, and it shows. We want to give you the best price possible and offer up only quality craftsmanship on every job. We handle everything from mold problems to structural repair. We can fix any leak, and provide a preventative maintenance program. If you need other work, we can help, or refer you to a professional. Contact us today for a FREE estimate on your next roofing service! Ask about the BCM referral program offering Home Depot gift cards or check it out on the website today!
Amazing they did great work and cleaned so well you could tell the were ever had except for the new roof.
Description of Work: Team off of garage roof and replace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Wendy Z.
09/2012
5.0
roofing
+ -1 more
I called BCM when I found a leak in the roof, after Brian inspected the roof he informed me that the shingles had deteriorated to the point that the roof needed to be replaced as soon as possible. I had several other companies come and give me a quote as well and then I did my homework on the differences between the quotes. From the beginning I had lots of questions. Brian and Jake were patient and answered all my questions and discussed options that I brought to them without making me feel as if I was being talked down to. Because they made me feel that I was getting open, honest answers and the trust that instilled in me, I choose BCM as my contractor. Next came the selection of the shingles. I was having a hard time selecting a shingle color even though I?d use the manufacture?s website and had loaded a picture of my house in and tried several shingle options. I was on business travel during this process and again, Brian and Jake were great?they supplied references of houses in the area for me to look at and allowed me to extend my decision until I could return home and see several samples against my own house. The day of the install went like clockwork. They said they would complete the job in one day and they did! The crew showed up with they said they would. They answered my questions, worked hard (most of the guys put in a 12 and ½ hour day), did a great job on the installation and clean up! Even my neighbors were impressed! Let?s face it, putting a new roof on your house is not something that is exciting, flashy or fun. Mainly it?s expensive and a kind of a pain to deal with. BCM helped make the whole experience less painful and easy. I?d use BCM again and would not hesitate to recommend them to friends and family. Thanks for a great job!
Description of Work: Complete roof tear off and replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Dorothy R.
08/2012
5.0
roofing
+ -1 more
They are very professional and you can really trust them. They cleaned up well and did a very nice job. We also used them for smaller jobs before we used them that most companies wouldn’t normally take. We would recommend highly.
Description of Work: They replaced the home and garage roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne M.
08/2012
5.0
roofing
+ -1 more
Great experience. Brian and Mike did a great job. They explained why I was having a problem and took care of it. The new replacement shingles are a perfect match and the roof looks great. They cleaned up afterwards and took all the old shingles with them-I didn't have to do a thing. I would recommend this company to anyone who needs a new roof or repairs on an old one. Thanks guys.
Description of Work: Roof repairs because of incorrect shingle installation by a previous roofer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Daniel J.
08/2012
5.0
roofing
+ -1 more
Getting a new roof was vitually painless using BCM from start to finish ( a day and a half) quality products quality workmanship, very clean and prfessional.
Description of Work: We had BCM tear off all of thee old shingles and replace with new (thee entire house and garage too). There company was very professional,courteous,timely,and the clean up was awesome. We couldnt be happier with the new roofs they look great with new vents and downspout work, and used quality products. I would recommend this company to anyone needing this type of work.Thank you again BCM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
LAURA S.
08/2012
5.0
roofing
+ -1 more
In November 2011, right after BCM replaced my roof, water began dripping from my foyer ceiling. Brian was very responsive and came out right away and pronounced it a problem with a cracked pipe. He checked the roof again and said he was 100% certain there were no problems wth his roof work. We'd never had problems with the pipe, but we were willing to take his advice. We had a handyman make a temporary repair at the pipe joint between our first and second floors. This involved cutting drywall on both levels. That cost me $300 for the temporary fix. The handyman definitely felt moisture at the pipe joint but commented, "I can't see any cracks but I'll seal it up, just in case." A great Angie's List Plumber, Cregger, came out and did the final pipe repair. I trust the plumber - Rich and Greg from Cregger are very reliable. They said the pipe used in the original construction was not a great quality (it was 40 years old) and they replaced a significant length of it ($1500), doing further cutting of drywall. At the time, they said they couldn't find any cracks in the pipe itself but joined the new section to the vent stack and suggested we leave the holes in the drywall for a couple of weeks to see if we could determine the real source of the leak. At the time, the plumber questioned me as to whether the roofer had really done a good job around the vent stack. My great insurance company State Farm (John Batts, agent), handled it very professionally. They said my policy did not cover cracked pipe repair, but did cover drywall replacement. Because the foyer and two bedrooms had significant damage, they wrote me a check to cover carpet cleaning in all rooms, as well as wallpaper, paint, and drywall repair and replacement, less my $2000 deductible. About 10 days ago, heavy rain started to fall. I stood underneath the vent stack (where the drywall is still open) and water blew in when the roof shingles were hit with wind from a certain direction. At that moment, I was certain it was a problem with the roof. I called BCM and reported the emergency. Brian and a teammate were out within three hours. He agreed that the leak was at the roof and he did an emergency repair. He said, at the time, that he'd add a free critter guard on the vent stack and bring it out later. I don't think he's ever put it on. Instead of saying, "Hey, we made a mistake, and I'm sorry you're out $2000 in insurance deductible and $1500 for pipe repair," he said, "It's the first time I've ever had a problem like this. If it occurs again, I'll take up part of the roof and replace it." I believe the appropriate thing to do would have been to refund the portion of the roof cost ($3500) of the original $6075 I spent, apologize, and be done with it. If he had, I would not be writing a bad review. In fact, I'd be complimenting someone owning up to a problem. I do appreciate that Brian came out in heavy rain to prevent further damage, but we could have prevented it all if he'd done that in November 2011 when I first reported the leak. My painter, Kevin Eason (another Angie's List find with whom I've worked many times) will be out here to do the drywall and painting next week. While I'm happy to get a new coat of paint in several rooms, I wouldn't have needed it if the roof had been done right and if BCM had accepted responsibility and negotiated with me when a problem occurred after the new roof was put on. On 08/21/2012, Brian offered to reimburse the $3500 and I accepted $1000. I updated the review because I would recommend his services based upon the fact that he took responsibility for a problem.
Description of Work: I am updating the review I wrote last week. Today, 08/21/2012, Brian called me and was very apologetic for the inconvenience and damage. He explained how he thinks it happened and what steps he would take to prevent it from occurring in the future. He offered to reimburse the $3500 I lost on damage to my home, and I accepted $1000 only. I felt overall that his work was good and an honest mistake had been made - because he apologized and brought me a check for $1000, I was content. I want to stress again that his crew works safely (so many roofers do not wear fall protection) and that he took responsibility. This was the note I made in early August 2012: I had a roof replaced by BCM in 2011 for $6075. I gave a very good review to Brian and his company at that time. The cleanup had been excellent and the crew courteous. I was pleased the guys wore fall protection, showed up on time, and seemed good at what they did. I'm writing this information to give the rest of the story so other Angie's List members can exercise more care if choosing this company. I believe I spent money paying for damage the roofer did to my home. While I understand mistakes are made, Brian Musgrove could have fixed the problem by reimbursing $3500 ($1500 for pipe repair and $2000) for the portion of other items my insurance deductible did not cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,800
Lynda L.
08/2012
5.0
roofing, skylights
+ 0 more
This was a very pleasant experience. BCM responded to my email in a timely manner and arrived when they said they would They explained the problem to our satisfaction and described what they could do. There was no overselling (what a treat) and they actually did what they said they were going to do when they said they were going to do it for a reasonable price. I would definitely do business with BCM again and would refer them to my friends and family.
Description of Work: We have been plagued with a leaky skylight in our Florida room since moving in a year ago. We tried many different remedies to fix it, all unsuccessfully. BCM repaired the leak and after a torrential downfall the following day...not a drop!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sofia & JUAN S.
08/2012
1.0
roofing
+ -1 more
No service performed. We scheduled an appointment for a quote and they did not show up, we rescheduled to next day and same thing, they did not show up - we havent heard from them either
Description of Work: Roof Repair
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from BCM Roofing
We want to apologize for your inconvenience. This was a complete misunderstanding with our staff and scheduling. We are sincerely sorry for missing our appointment. We take pride in our perfomance from beginning to the end. We want to make sure that our customers are always 100% satisfied with our workmanship. If there is anything we can do please call. Thank you for considering BCM Roofing.
Ricky J.
08/2012
5.0
roofing
+ -1 more
no problems at all with this company did a beautiful job on my roof totally changed the way my house looked i use their deiesner color roof
Description of Work: total tear off new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Nicholas R.
07/2012
5.0
roofing
+ -1 more
From estimate to roof completion very satisfied. Very hard working group of men with detail and just plain old work ethic. A good feeling comes with this group Thanks.
Description of Work: complete roof done over.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raymond V.
07/2012
5.0
roofing
+ -1 more
They were on time to give us the estimate. Their bid was very competive, and they are just down to earth guys. The work was excellent and they cleaned up everything. best yet ...I got a tee shirt!!
Description of Work: We had two garage roofs that were stripped and reshingled.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jason T.
07/2012
5.0
roofing
+ -1 more
Came out on time as expected. Courteous and professional. They were quickly able to determine problem with roof. It was apparently a quick fix -- caulk needed repair. They caulked the area free of charge. Would use this company again.
Description of Work: Came out to check on roof leak resulting from storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia S.
07/2012
5.0
gutter repair, roofing
+ 0 more
This was a totally pleasant experience. Brian arrived early for our initial appointment and gave me a very thorough estimate and explained what was included. Because of the weather, the job had to be delayed one day but the crew arrived early the next day and got right to work. They were efficient, professional and when they left, you would never know that they had been here, except for the new roof. They cleaned up all the debris and left my property totally free of any residue from the job. The crew were all very nice young men....polite and considerate. Jake kept me informed as to the progress and answered my questions immediately. If I ever need a Home Improvement company again, I will definitely call this company. Thanks, guys. GREAT JOB!!!!
Description of Work: Complete roof tear out and replacement, including gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Lori H.
07/2012
5.0
insulation, roofing, chimney repair
+ 1 more
They completed the previous job early and called to let me know they were coming early. When they got here they started right away and finished the job quickly and professionally. Overall everything went well.
Description of Work: Shingles were blown off the roof, BCM came the same day I called and they quickly repaired the the missing shingles. I also had them estimate repairs for a leaking chimney and to pull excess insulation from the soffits. They were professional got the job done quickly and cleaned up. I will call them again for any future roofing problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
David S.
07/2012
5.0
roofing
+ -1 more
Met with us to discuss price. Came on the day he scheduled - great job.
Description of Work: Would not hesitate to recommend Brian and his BCH support staff. Honest and Professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Anne M.
07/2012
5.0
roofing
+ -1 more
I am very happy with the work that BCM performed. They came when they said they would and did what they said they would. In addition, I felt their pricing was very competitive. Due to the prior reviews I didn't bother to get any other estimates.
Description of Work: We had a leak in our sunroof from a botched reroofing job in 2004 by Bear Roofing which is now out of business. We called BCM after reading the wonderful reviews on Angies List. Brian and Jake arrived early for the estimate and told us the issues. We had them replace the vents which were leaking and install new skylights, which we bought at Lowes. Brian said the vents were installed incorrectly and the roofing around the skylights was causing the leaks.Due to the one rainy day in June they had to reschedule and ended up doing the work on Sunday when I was out of town. It turns out one the skylights was crooked and I notified Brian of the problem. All the other work was done very satisfactorily. They arrived when they said they would and worked very hard. The new shingles blend right in with the older ones. Brian and Jake came back on a Friday afternoon to fix the one skylight and did a wonderful job. It basically had to be reinstalled and took 2-3 hours, all while Brian's wife was in the hospital preparing to give birth to twins!We are very happy with the job that BCM did and would definately work with them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
catherine S.
06/2012
5.0
roofing
+ -1 more
They were excellent. They came on time and did more than they said they would. I would recommend them highly.
Description of Work: I used BCM Home Improvement for roofing services. They repaired our roof. They were just excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy S.
06/2012
5.0
roofing
+ -1 more
Brian provide us with all necessary options to make an informed decision for our roofing material selection. He was cooperative, punctual and he and his team did excellent work.
Description of Work: Roof shingle tear off and replacement. Replaced old vents with ridge vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,700
Thomas F.
06/2012
5.0
roofing
+ -1 more
In early March I contacted BCM and a few other highly rated roofing companies for a quote on a full tear-off roof replacement for my home. Brian showed up promptly on schedule, and was the only vendor I called to actually get on the roof and inspect before giving me a quote - something which came in handy, as I had a few minor trim boards around my chimney that needed replaced. I selected BCM, not because of they were they cheapest (they weren't, but they weren't that far off either), but a combination of Brian's professionalism, detailed inspection and willingness to work to my schedule. BCM sent a team of roofers to my house a week later, and completed the work in one day as promised, along with a quick, efficient yard cleanup. Brian came back a few days later to inspect the job, and completed a second coat painting of the chimney trim boards himself. The whole experienmce was very professional, the job looks great, and I would not hesitate to recommend BCM to anyone in the area looking for a quality roofing job with a minimum of hassles.
Description of Work: Full shingle tear-off and replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mark S.
06/2012
5.0
roofing
+ -1 more
They did a really good job. I was impressed. I didn't have any problems with them whatsoever. I would absolutely use them again.
Description of Work: They did a full tear off and reshingle and new covers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,250
Marjorie H.
05/2012
5.0
roofing
+ -1 more
They started the day scheduled. They put tarps down in my 3rd floor attic to catch all the filth that would fall through during the tear-off. They cleaned up each night before going home. The workers were all very well mannered and professional. I had been dreading having this work done for a couple of years, but they did a great job and it went off without any problems. I couldn't have had a better experience.
Description of Work: The roof needed a complete tear-off. 2 layers of regular shingles over the original wooden shake shingles. The roof was completely redone with half inch plywood, synthetic felt, 6ft ice shield, and ice shield in valleys, all flashings, ridge vents, repair of rotten fasia, Owens Corning complete roof system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Kathleen G.
05/2012
5.0
roofing
+ -1 more
BCM was the first roofing company I got an estimate from and knew right away that I should have hired them on the spot to do the job. Their price was fair and ended up right in the ball park with the others. Brian and Jake are terrific to work with. Excellent communication throughout the process. The crew showed up early in the morning. Everyone was professional courteous and worked hard from start to finish and my roof was done in one day. My house is so much nicer looking! Love it! Thank you BCM
Description of Work: Complete roof tear off for house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Matthew L.
05/2012
5.0
roofing, chimney repair
+ 0 more
No problems, no issues, they came out and fixed it when I wasn't even here, they just came by and fixed the roof. He was straight forward when he gave me the estimate. I give them an A on everything.
Description of Work: I used Family BCM Home Improvement back in or around October. they replaced a space around my chimney. I went with them because they gave the best price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
John W.
05/2012
5.0
roofing
+ -1 more
BCM came out on a Monday, gave me estimated on a spot roof repair, and returned the next day and fixed it. The owner of the company was extremely polite--he called an hour before his appointment to say he'd be ten minutes late! I appreciated his professionalism and the repair looks great. When I replace my roof, he will the first (and probably only) call I make.
Description of Work: I had several shingles blow off from a storm. I need a spot repair to the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Milton D.
05/2012
5.0
roofing
+ -1 more
I had a very good experience. They told me exactly what they could do for me. The people were courteous and answered all my questions. They always remained in contact throughout the job. The price was reasonable and competitive. They did a very good job.
Description of Work: I used BCM Home Improvement for upgrading my roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutter Cleaning,
Gutters,
Insulation,
Finished Carpentry and Woodworking,
Roof Cleaning,
Roof Ice/Snow Removal,
Skylights
FAQ
BCM Roofing is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
BCM Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, BCM Roofing offers free project estimates.
No, BCM Roofing does not offer eco-friendly accreditations.
Yes, BCM Roofing offers a 10% senior discount.
Yes, BCM Roofing offers emergency services.
Yes, BCM Roofing offers warranties.
BCM Roofing offers the following services: Roofing systems & repair. Flat roofs. Blown insulation. Ventilation services. Rooftop snow & ice removal. Gutter installation & cleaning.