Diamond Grout, LLC

ceramic tile installer, floor cleaner

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

9 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.754 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
11%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.9
Showing 26-50 of 54 reviews

mary g.
10/2017
5.0
This company was professional and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle U.
10/2017
4.0
Calvin came out to give me a price. One of the workers came to do the work and did a poor/sloppy job not only on the tile grout but on the caulking around the tub - the caulk job was beyond horrible at a cost of $99 to boot. I called Calvin who had Nick (these two are co-owners) call me. Nick came out the next day to take a look at the work done and it took him approximately two hours to redo what had been done wrong the day before. He admitted that my shower ceiling was really bad and had to redo numerous other spots. Once he redid the work, it looked great. Just not happy that I had to deal with all of that to begin with. I will say that Calvin and Nick did work to right the wrongs and I was impressed with that.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Julianne C.
10/2017
4.5
We were not happy with the color of the caulk, so they came out and replaced with another color, at no extra charge. Came on time, courteous, and helpful.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
09/2017
4.0
Homeadvisor was way off on the estimate for grout replacement. Charges of $89 per hour times 2 workers at 4 hours was more than anticipated based on Homeadvisor's original estimates for this type of work. In the future, I think I would prefer to go through the service provider directly. The workmanship was very good.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Paul R.
08/2017
4.0
Came out and gave a quote with multiple options for the work. They showed up on the day agreed to and completed the work without delay. Workers were courteous and clean. They regrouted two bathroom floors and spa tub decks. Workmanship was good, but there was a haze that remained on some of the tiles that was extremely difficult to remove later. The workers advised that this could happen but it was much worse than stated.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Richard K.
07/2017
5.0
Calvin came out and gave an estimate. Nick came out and did the work. Both were very polite and efficient. Nick did an amazing job grouting my bathroom floor and new shower tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul L.
07/2017
5.0
Courteous, prompt, offered lower cost options. Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis S.
06/2017
0.5
We used Diamond Grout, LLC, to deep clean and seal our bathroom shower, tub surround, and floor. Our project was completed on June 14, 2017. Within 3-4 months the shower walls and floor were just as bad as before the project was completed. Calvin Walker came back and redid the shower again on November 21, 2017, at no charge. Less than two years later it looks as bad or worse than it did before the work was done. In our opinion, do not waste your money because the product does not last and is not durable.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
5.0

Yes, I recommend this pro

Mary S.
06/2017
4.0
They finished the project

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Julia R.
01/2017
5.0
They did a great job on my bathroom floor and shower. Looks great and they were easy to work with and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark S.
01/2017
5.0
They were very prompt, from returning phone calls and inquires to the work it self!!! We were very pleased. They explained how they were going to do the repair, it was done as promised in a very timely fashion! We had to have them back for a minor touch up and they responded the same day and made the repair! Everyone I spoke with was highly professional and polite!!! I would HIGHLY recommend then to anyone who might need there SERVICES!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pete C.
01/2017
5.0
Diamond was prompt, professional and did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eli G.
01/2017
2.7
Sucks!

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
4.0


Kathy D.
12/2016
5.0
Very pleased with the end result and will definitely consider them for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne W.
12/2016
5.0
They did outstanding work very neat and meticulous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adal K.
12/2016
5.0
They did a great job. They were very informative and professional. Price was very reasonable. I would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claire B.
11/2016
5.0
Have received estimate for the work I want done. Work will be completed next month. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THOMAS S.
10/2016
5.0
We had a very informative experience with the gentleman that evaluated our shower. I would highly recommend this company to anyone looking for his expertise. He was extremely personable and easy to work with. We set up a appointment for later next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

212 Hillcliff Drive, Waterford Township, MI 48328

http://www.diamond-grout.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Yes, Diamond Grout, LLC offers free project estimates.
No, Diamond Grout, LLC does not offer eco-friendly accreditations.
No, Diamond Grout, LLC does not offer a senior discount.
No, Diamond Grout, LLC does not offer emergency services.
No, Diamond Grout, LLC does not offer warranties.

Contact information

212 Hillcliff Drive, Waterford Township, MI 48328

http://www.diamond-grout.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed