Stanley Steemer

They were really good, were very professional, and I would use them again. I would highly recommend them as well.

The scotch guard protection did not hold up to anything.

They came out and they were trying to upsell me which was fine except that, they both did it. There were two different guys and I walk in one room, one guy would try to upsell me. I walk in the other room and the other guy would try to upsell me and the same thing, I just declined. I found it unprofessional.

Primary reason for getting the cleaning was due to a coffee spill. They we unable to remove the coffee stains. They ruined the upholstery on my sofa and finish on one of my end tables. It was very difficult getting reimbursement for the damages . The process took months and then I only received about one-fifth of the cost of my three year old sofa.

Two young guys came to do the work. They were very polite and efficient in steam cleaning our carpets and upholsery.

We were very pleased with the work Stanley Steemer performed. They were thorough, the carpets came very clean, they were careful around furniture, and the price was reasonable.

They came in were polite, uniformed, and did a good job.

It was a good job. Neither great, nor poor. Good.

They didn't want to move anything. I did everything possible to make it easy for them to move things. I was disappointed. I was expecting them to move things that were on wheels. I still had some spots after they left. There were no problems with scheduling. I've used them for 3 cleanings.

I was amazed on how nice my living room and dining room looked after being cleaned. I even had the guys go over my bedroom a second time and they did it with no complaints. Great Job, guys. See when you do a great job, you will be rewarded.

It went great. Two people came out and it took them about an hour and a half. The quality was excellent. They are going to show up on time do a great job.

They did a very good job and did not take long at all. Showed up right on time.

Mike and other guy got spots out that had been there through previous carpet cleanings. Extremely conscientious and professional. One spot I thought was missed, they came back the next day, and it turned out to be a sun fade in carpet. However, our carpet is 25 years old and it looks fabulous. Would highly recommend this Stanley Steemer team.

The two guys who came did a poor job of cleaning the grout especially near the edges of the walls, tub, etc. The worst part was they somehow smashed one tile and badly cracked two adjacent tiles on our spa tube (we think they hit it with the end of the cleaning wand). They calked the pieces together as if we wouldn't notice and left. As they were leaving, they said we couldn't go in the bathrooms for at least an hour because of the chemicals they had put on the floor, and then they made their escape. We were stunned an hour later when we went into the bathroom. We called Stanley Steemer right away. An area supervisor came out and declared it wasn't their fault, that it must have been like that before. DO NOT USE THESE PEOPLE. THEY HAVE NO INTEGRITY AND THEY DO A LOUSY JOB.

Price quoted by office was exact price charged by serviceman. Arrived on time and did all work as anticipated. Excellent service on carpet cleaning. A spot cleaner we orderred was not delivered the next day as promised and we had to call the office to request delivery which then took additional days to arrive, but the main object of having the carpet properly cleaned was performed first rate.

The were on time, but didn't spend much time cleaning. Just a quick swipe with the vacuum and then they were done.

Carpet cleaning and deodorizing of 5 rooms (including 2 very large ones), hall way and stairs. I was skeptical as I had tried everything to get this carpet clean, and was pondering just replacing it but figured I'd try professional cleaning first as I have other home repair projects going on currently. My cream-colored carpet was VERY dirty thanks to a little older dog and spilled kool-aid that just had not come clean despite trying multiple home carpet cleaners....I knew it had potential for deep cleaning because a home "spotbot" carpet scrubber could get individual spots very clean but made the rest of carpet around the clean spot look even dirtier. I ordered carpet cleaning on-line, but ordered deodorizing after they came in person because pricing was confusing on-line to me. They did a great job - it looks amazing and smells great. 2 guys arrived, professional in demeanor, worked well together. Shocked it was finished in about an hour as previously took me an hour to try to clean one room with a home cleaner. Carpet seemed fairly dry at completion of project (but I did also wait the recommended 3 days before moving things back onto carpet), which is good because my carpet is next to wood flooring on several sides and upstairs (nothing came through ceiling, which was my worry).

When they came in, they said bathrooms and showers were extra. That information is not on the website. Their manager came in and discussed the price of color seal. That is where the disagreement started. Their prices on the website did not match with anything they said. That is false advertising!

Awesome job! I booked online. I got to pick my date and time. They were prompt. I got the 3 rooms for $99 (family room, bedroom, and stairs). I also had them protect the family room carpet ($27). I had them clean the hallway carpet ($17). They also cleaned ($150) and protected ($76) a very large sectional. They got spots out that I didn't think would come out! Very fast, professional, and prompt. I am definitely using them again! Three rooms for $99? Can't beat that! My large sectional looks brand new! Thank you!

They do a great job. The carpet always comes out awesome and is never too wet which I enjoy. They will always come back if you are not happy with the service. They always stand behind their work.

Do not use this company. They hire young p*** unprofessional kids to clean your floors. I had my carpet steemed and tile grout colored. They talked us into having our grout recolored to only perform a fast job where they ended up staining the tile on our floors and blew out pieces of grout between tiles that we will have to replace. When I walked through to check their work before driving off I checked the closets and low and behold they guys never even went inside the closets to continue the grout coloring. They just stopped at the closet door. Thank goodness I noticed this and the comments were just unbelievalbly unprofessional and uncalled for "Oh I didn't think I needed to do the laundry closet since there were things in there. That means I have to move them out of the closet." My response "well isn't that the thorough and right way to do the work instead of stopping at the closet door or is this how you would do this in your home?". His response "well I guess the right thing to do was to finish the closet". Another closet that was missed in my master bathroom and when I asked him to finish and do it right his response was "well I did give you a good discount you know"..my response "so does that mean because you gave me a good deal equals doing a shotty job?" This kid had such an attitude immediately from the start when I noticed his poor fast work. THen after leaving I also noticed many of my tiles were stained because the guy worked so fast and didn't clean up after staining the grout. I called Stanley to complain and they said they would have someone call us. It's been over a month now and haven't heard from anyone!

They have to come back and re clean it, grrrrrr, plus broke a picture frame after their hose banged into a pc of furniture! Plse UPDATE: Awful. They send young kids with no experience

Had to call them back for one dark spot on the stairway, which they promply took care of for no extra cost. Very courteous on both visits.

A pleasant experience, although the next morning had some brown spots on my carpet where I think the hose dripped when they removed it from house. I did have to spot clean it myself. If I could not have gotten the stains out myself I was going to call them but they did come out.

They greated me professionally and explained what they were going to do. They confirmed the price prior to begining and had me sign all necessary paperwork. They kept me posted on how the job was going and cleaned up prior to leaving. Overall, they were friendly.