About us
Business highlights
15 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
3%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.751 Reviews
Showing 1-25 of 51 reviews
a G.
08/2020
heating & air conditioning/hvac, air duct cleaning
+ 0 moreMcCarver Heating and cooling is probably the worst contractor I have ever worked with. Chris McCarver (the owner is rude and non-responsive). I needed a new compressor for my unit, he waited over 8 days before he called me. When he finally did, he did not even come for a free estimate. He asked to see a photo of the unit. I called the previous AC person, since I was not home and asked for a photo of the unit. I sent it on to McCarver and he showed up after another week. He was not wearing a mask while he was working on the unit. He attempted to install the compressor for 30 minutes and then called me up and announced that the photo sent was a different compressor from the one that was needed. He raised his voice and was complaining how I had him waste his time on this. I could not believe how rude he was. Then his assistant Christine sent a new estimate for the new compressor. $2200 for the compressor. $115 for McCarver showing up and trying to put the wrong part in $125 for freight PLUS they were going to charge freight for the new unit that they ordered. If that doesn’t sound like a scam, I don’t know what does. As you can imagine, we were not going to be punished for a good-faith mistake so we asked to have the whole job canceled. They advertise free estimates which begs the question, why didn't McCarver Mechanical provide a free estimate before ordering a part? Unfortunately, McCarver forces customers into giving deposits. So I deposited $500. It took several emails and complaints to get $375 back. His office manager refused to refund us $125 back. Please avoid McCarver Mechanical at all costs.
Description of Work: Replace a compressor
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$1,500
Response from McCarver Mechanical Heating & Cooling L.L.C.
Jer L.
01/2019
heating & air conditioning/hvac
+ -1 moreI'm very happy with the equipment they installed, that is 5-stars all the way. It works very well, is ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Their service is good. We have had a couple of post install issues (these things happen in hugely complex systems, no knocking them there) and ultimately they have gotten them all squared away. The only downside is that they seem quite busy, so arranging timely service calls has been less than stellar. For the cost, I would expect a more responsive service department. In all, we're very happy with our new combi unit!
Description of Work: Installation of new combination boiler/water heater
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Yes, I recommend this pro
$11,200
Leigh S.
09/2017
heating & air conditioning/hvac
+ -1 moreThe repairman was professional and got my air conditioning working the day I called ( very good), It was HOT those several days. Another company I called would not have come out for a week. The staff did not provide the information I asked for subsequently for replacement/ repair of the problem (bad). I will likely replace unit due to high cost of repair/ obsolete refrigerant which is driving prices up and the fact current units are more energy efficient. I called them twice after the recharge. They did not call me back with the information I asked for, so I will use someone else to replace my air conditioner.
Description of Work: I needed to have my air conditioning recharged. I obviously have a leak. They came out that day, took care of the recharge (only)....it was expensive. I wanted to either repair or replace unit due to leak. I had called twice for info after the initial visit. They have not followed up on the requested information so I am done with them. I should not have to continually request the comparative $$ for repair/replacement information, so I've decided to use someone else to replace my defective unit. I have not selected who to do it yet.
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$512
Dick N.
07/2017
heating & air conditioning/hvac
+ -1 moreOutstanding. I renovate houses and am very particular about my workmanship. Chris and his crew did an excellent job. In addition to service on our five properties, Chris installed a total new system,, including gas lines & ducts in a total gut job renovation some time ago, with the same stellar workmanship
Description of Work: Replacement of furnace and A/C condense unit, with new humidifier and condensate pump.
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Yes, I recommend this pro
$6,550
Harvey P.
06/2017
heating & air conditioning/hvac
+ -1 moreSmoothly, service completed with difficulty
Description of Work: Routine cleaning/maintenance on A.C. unit.
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Yes, I recommend this pro
$80
Berj A.
06/2017
water heater repair
+ -1 moreMy experience with McCarver Mechanical was very positive. They were the only company in the area that was able to meet up with me for a same-day appointment and that was awesome. The faulty blower motor in my Rheem tankless water heater turned out to be my fault as I accidently covered an air intake pipe on the outside of my mom. The technician was kind and did not make fun of my error. He was professional and also gave my water heater a much-needed tune-up.
Description of Work: I had a faulty blower motor in my Rheem tankless water heater.
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Yes, I recommend this pro
$315
Jennifer B.
09/2016
heating & air conditioning/hvac
+ -1 moreMcCarver Mechanical Heating and Cooling lied to us about the fan motor lasting another 1-2 years. They tried to lie and say DTE was cutting back our electricity. Our upper floor is still too warm.
Description of Work: It took these "professionals" no less than FOUR visits in what could have easily been fixed in one. On top of that, they lied to us. Twice. I will preface this by saying that, before we called this company we had absolutely no problem with the air cooling in the house, the air flow, or getting the thermostat down to 62 on the hottest summer day. Visit #1- We needed a new capacitor on the outdoor unit. This is a $10 part, tops. They charged $82 for a service call and $125 for the part. On this visit, Joe told my boyfriend that the fan motor on the outdoor unit "only had another 1-2 years left in it". He made sure that it would last another year or two, Joe said yes, so he said we would look into replacing it next summer since it should be OK for now. At this visit, Joe took out the filter from the unit in the basement, left it on the floor, said nothing about it. Later we realized the filter was not in the furnace where it was supposed to be. What tech leaves a furnace filter sitting out of the unit? After this visit, we had almost no air flow and the temp. in the house would not go below 76. Visit #2- Told them about no air flow and how hot house was, not cooling down. Then they sent out a different tech., Sul. He spent 2 hours troubleshooting why the temp. was not going down and why we had no air flow out of most of the units. He could not figure it out. But he did figure out how to go into our basement, mess with all of the bellows down there, turn way up the a/c flow in the basement, and turn almost completely off the a/c on the top floor. He told me, because he could not solve the issue, that DTE was definitely scaling back our electricity since it was summer and it is hot outside! I told him he could stop right there, I've worked in Real Estate for years, and DTE was definitely NOT cutting back on our electricity. He tried to argue this ridiculous point, that was most likely geared toward any female who was home alone dealing with this company, because he thought I was going to believe this baloney. Then he said that it had to be the fan motor on the outdoor unit. The one Joe had told us just the day prior would last another 1-2 years! I went outside and could see that it was spinning slower and more off-center than it should have been, but guess what? It was absolutely not doing this before they came out to work on it. Sul called me the next day with a price for the fan, it was to be $325 installed. I said ok. The house would only at this point cool down to 76. Visit #3- Joe is back again, 2 days later. First words out of his mouth "Did they tell you on the phone that it was going to be a little more than $325?" Of course not, where else would I have gotten that price from? He said it would be "a little more", but could not explain why or the discrepancy. He put in the new fan, charged another $82 for a service call, and $350 for the part! Total was $432. Way over what I was quoted on the phone. After this I went outside to check the unit and I see that Joe did the most unprofessional, lazy job as is humanly possible. There are zip ties and 2 wires sticking out of the grille, where any child or animal walking by can pull them out and break the unit. I contacted them via email to fix this mess. Their response? We are booked solid suddenly for the next 2 weeks. I said, if it was damaged further by anyone pulling on the exposed zip ties or wires, that they would be 100% responsible for it. Visit #4- They were able to come back out quickly to fix their crappy zip ties sticking out of the unit job. This time with bonus extra attitude. I told them to fix it and that I would not be paying for another visit. The fix? They pulled out those zip ties and put new zip ties in! These zip ties were a different color. So now we have an air conditioning unit with a new capacitor, a new fan motor, for a total of $639 that has zip ties and wires still sticking out of the top of the grille, extra a/c in the basement where we don't need it, almost no a/c air flow on the top floor, main floor will not go below 68 degrees. On this 4th visit, Sul left a note on the receipt stating "The only option to have wires be out of sight is to install the original motor, which is considerably more expensive than a universal part ($366)." Except we DID pay them $432 total for a new fan motor. When I contacted them via email on this, they explained that they had installed a Universal motor, not an OEM condensing fan motor specific to our unit. The point is, they never gave us a choice. They just installed whatever they wanted to and made up excuses for their zip ties and wires sticking out of the grille.
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$639
Response from McCarver Mechanical Heating & Cooling L.L.C.
Bruno R.
06/2016
heating & air conditioning/hvac
+ -1 moreMy reasons for choosing McCarver were: a competitive price, no-nonsense responses to my questions and fair and reasonable explanations of the cost and selection of components to be installed. In addition, I checked responses on Angies List as well as doing other research Whereas others tried to sell me numerous services which did not seem to be necessary, McCarver explained the cost and performance of each component and the reason for the selection of that component. Their responsiveness was excellent with answers to my queries within one day - at the longest. The installers were punctual and kept in touch with any variations in the schedule. In all, the complete removal of the old furnace and A/C and the installation of the new equipment took just one day and 1 1/2 hours the next. They explained the equipment and the new thermostat in detail and left the area spotless. All things considered, I couldn't have asked for a better experience.
Description of Work: Last year, when they serviced my furnace,McCarver Mechanical gave me a quote for replacement of my furnace and A/C (at my request). After interviewing a number of other providers and confirming that McCarver would honor their six month old quotation , I decided to go with McCarver.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,000
patricia W.
05/2016
heating & air conditioning/hvac
+ -1 moreThe time I received a quote and the completion of the project, it went well. I scheduled a quote and was quickly given an appointment. When he came out for free consultation I was given two prices, which was reasonable. I later scheduled an appointment time for the project. The day came, which the installation guys showed up before me. Needless to the team was on time. The team was efficient and cleaned up afterwards. I am planning to use them again for another property I have.
Description of Work: A new furnace and new duct service.
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Yes, I recommend this pro
$4,300
Angela B.
04/2016
heating & air conditioning/hvac
+ -1 moreThe job was done in a timely matter, they cleansed up after themselves and the inspector said they did great work.
Description of Work: Installed a new high efficiency furnace in my home.
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Yes, I recommend this pro
Frances V.
08/2015
heating & air conditioning/hvac
+ -1 more----- REVISED REVIEW ------ After I posted my original review on Angie's List, Chris McCarver, the business owner, contacted me. We discussed my frustrations that this job cost $180 but required no special HVAC skill whatsoever. He acknowledged he should have asked more questions before giving an estimate and provided a more detailed description of what would be done so I could have made an informed decision before asking his team to come out. I had also complained that the techs charged me for $20 worth of rocks, when I know those two bags of rocks do not cost $20. The techs had bought 4 bags of rocks and charged me for all 4, even though they had used only two on the job. At the conclusion of our discussion, we settled on a price of $75 including materials (rocks) for the job. McCarver Mechanical issued a check for the difference ($105), which I have received. Chris also offered that in the future should we need additional A/C work done, he would come out himself and also offer a $25 discount. He seemed genuine in his desire to make sure his business is run honestly, and I appreciate that. ----- ORIGINAL REVIEW ------ Techs were fine. I paid $180 to have one of them tip the a/c unit forward while the other poured rocks underneath to level the unit. Took less than 10 minutes. If that's all they were going to do, my husband and I could have done that ourselves! The only reason I we didn't is because the unit is old and the actual cement pad is sinking on one side. I thought they were going to level the area underneath the pad after unhooking the ac and moving it off the pad. Honestly I feel ripped off. I thought for sure for a quote of $160 plus materials they were going to do more than what they did our what we could have done on our own.
Description of Work: Put rocks under a/c unit to level it
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Yes, I recommend this pro
$75
Kim O.
09/2014
air duct cleaning, gas leak repair, heating & air conditioning/hvac
+ 1 moreChris and the folks at McCarver's did a great job with my furnace and air conditioning, and were very pleasant to deal with. They always returned my calls promptly, and answered all my questions fairly and honestly. We had a few minor issues with city inspection, due to some extenuating circumstances, but Chris stood by his work and came right back out to resolve those issues and make sure everything was taken care of immediately. Months after the furnace work was done, I discovered a minor gas leak in the basement (yikes), unrelated to their work. Consumers shut the gas off for safety, but left me with no hot water. I called Chris, and he was able to fix the issue for me within just a couple hours. I'm very happy with the end results. I would say they are a trustworthy, quality business, and I will be hiring them again next year to do some additional vents and duct work.
Description of Work: Installed a new furnace and air conditioner, along with an additional duct/vent.
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Yes, I recommend this pro
$7,000
Debra G.
08/2014
heating & air conditioning/hvac
+ -1 moreI believe this service call went very well. My basement was flooded up to 4 feet in the rain on 8/11/14 (Monday), the Furnace and A/C was shut off at the time so it wouldn't activate during the flood. After the water left my basement, the A/C seemed to work by Tuesday evening. However, by Thursday evening I realized that there was a problem with the unit. I went down the list for Angie's List service provider, but all the service providers were giving me dates for the next week to take a first look. Previously, I had not heard of McCarver Mechanical. But they had an A rating, so I decided to call them. Joe, the technician was able to come out the same day and diagnose the problem. He was methodical and thorough. The technician needed to get the parts but it was late Friday afternoon. He said could schedule the repairs for Monday morning. A two man crew came out early for the 8 AM appointment, which I appreciated because my work schedule was severely affected the previous week due to cleaning up due to the flood. The work was complete within an hour. They were courteous, punctual, professional. Considering I thought I might be replacing my entire furnace, I believe $690, which included to visits, was very fair. I would highly recommend them and will call them for any future heating and cooling issues.
Description of Work: Replaced circuit board for the furnace, replaced condensate pump for air conditioning, checked a/c charge and pressure
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Yes, I recommend this pro
$690
Karen C.
08/2014
heating & air conditioning/hvac, water heater repair
+ 0 moreWell after all the flooding and drying out we did with fans and open windows in the basement we thought our new water heater was ready to go. Boy we were surprise it would not work. So we moved on to the furnace and that did not work. A friend of ours called and said he had someone over to look at his furnace and we asked him to check to see if the company could stop by. The service company arrived within an hour. They said we needed a new water heater and furnace. I told my husband RED FLAG I looked on Angie's List and saw great reviews for MC Carver and gave them a call they were out at my daughters house in Royal Oak MI in no time. They got the water heater working and had to get parts for the furnace and fixed that also. We were very happy with this service and the 2 guys who came out Well on Thursday 8/21/14 our air in our condo stopped working. I called MC Carver right away for service. They came out on 8/22/14 and checked our air conditioner and put on a new condenser and New motor and new blades and we are getting air now!! The total charge was $470.00 I will always use this company as they explained every thing they were doing and why they were doing it! Thanks to Joe and Alex for a GREAT JOB on my daughters home in Royal Oak and My Condo in Warren! I will refer your company to everyone who needs work!
Description of Work: Joe and Alex arrived on time after the great Flood we had in Royal Oak. They got the new water heater fixed and going and the furnace needed a part and they returned and put a new panel on the furnace.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Ann H.
07/2014
heating & air conditioning/hvac, water heater repair
+ 0 moreThe work went very well. They also worked with me when I found that the water heater they had installed would not work for my needs. They came back and replaced it. Also worked out an agreeable pricing.
Description of Work: Installed new furnace and water heater.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,000
Harvey P.
07/2014
heating & air conditioning/hvac
+ -1 moreWhen a major project is planned, I usually obtain about six or so evaluations/estimates. This way there is a knowledge based developed and options/prices can be carefully considered. I also check references. Chris McCarver is professional and was pleasant to discuss the plan with--and the installers--especially David were excellent. Even the office person was helpful and completely top notch. I expect McCarver Heating and Cooling to be my company for service in the future.
Description of Work: Removed 45 year old furnace and installed Rheam furnace/AC with adjustments to the duct work.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,400
Richard T.
07/2014
heating & air conditioning/hvac
+ -1 moreMy long time regular heating/cooling guys discovered the problem after I called them in. They offered to replace the 5½ yr old condenser (which they had previously installed) for $1900 because the 5-year warran
Description of Work: Replaced a 3 ½ ton AC (outside) unit and took out old one that had sprung a leak.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,600
Robert C.
07/2014
heating & air conditioning/hvac
+ -1 moreI called to set up an appointment and my call was returned promptly. Less than 5 minutes. Work was performed professionally, no issues. On time, very satisfied.
Description of Work: I had an air conditioning inspection performed.
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Yes, I recommend this pro
$69
Robert G.
06/2014
heating & air conditioning/hvac
+ -1 moreTechnician as well as office staff were professional and courteous. Problem was diagnosed accurately and appropriate repairs were made promptly. Prices were reasonable with no surprises. Overall, a very positive experience.
Description of Work: AC Repairs
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$175
Catherine M.
04/2014
heating & air conditioning/hvac, water heater repair
+ 0 moreMcCarver did an excellent job from start to finish. They worked with us to find a solution to meet our needs in an small, oddly configured space. Everyone we worked with was extremely helpful and professional. We are very happy and will use them again.
Description of Work: Installation and reconfiguration of a large capacity, vented 12 year warrantied hot water heater in a small, oddly configured space.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,750
Andy B.
04/2014
heating & air conditioning/hvac
+ -1 moreMy furnace wasn't going above 60 degrees, even after I set my thermostat to significantly higher temperatures. I had called a different company last week. That technician correctly diagnosed the issue (snow getting in thru the furnace intake), but didn't ultimately fix the problem and tried to sell me on water header repairs (even though my water heater was working fine). I then subscribed to Angie's List and found McCarver Mechanical Heating & Cooling. They arrived on time and were extremely professional. The McCarver Technician verified the same root cause problem, but also showed me about 16 oz of water inside the furnace and described how it was blocked and caused the furnace not to work. He not only quickly fixed the problem, but also made me aware of a Gas Company rebate program so the the total cost of repairs was extremely reasonable. My experience with McCarver was a "10" and I'll use them for all heating and a/c needs in the future!
Description of Work: Fixed furnace
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$99
meredith B.
02/2014
heating & air conditioning/hvac
+ -1 moreFurnace died around Christmas and was terrified we wouldn't be able to get help or affordable service over the holidays. McCarver came out and replaced our 30+ year old furnace in short order. He got the old one limping along until the new could be installed. My new furnace heats the house so nicely and costs me less money. I am just so happy with the service and product and the price was very competitive, too. So happy~
Description of Work: replaced our 30+ year old furnace in short order
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,400
Bret H.
01/2014
heating & air conditioning/hvac
+ -1 moreChris responded immediately to my request for service, and emailed me the necessary forms to fill out to ensure I got a rebate for the inspection from my heat provider. The technician was very thorough, punctual and professional. I will definitely use McCarver for any heating/cooling needs that arise in the future.
Description of Work: Annual inspection for two furnaces
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$198
Xiaochao X.
12/2013
heating & air conditioning/hvac
+ -1 moreInitially, I had a 570A installed. The installation went smoothly. I had the humidistat in my living room which cost more. But that was at my request and he did advise me not to. Also, the automatic version I chose is more expensive than the manual one (But I got a high end thermostat later which made all these upgrades (install in living room and the better humidistat) wasted, but that was my decision). There was some problem with the wiring and the water did not run initially, but it was fixed promptly in another visit. I have problem with 570A as it is not providing enough humidity for my house, although my house is only 1500 sq. ft., which is smaller than the claimed figure (up to 2000 sq. ft). However, if you read GeneralAire documents, the 2000 sq. ft. figure is based on quite some assumptions and from my research (online and discussion with GeneralAire), these assumptions are probably not valid in many houses (and I suspect in most houses, and even your house can be sealed that good, you probably want better circulation). So I complained this problem to both GeneralAire and Chris. GeneralAire could not do anything, but asked me to wait up to three days to see if the humidistat reading got better, which was pure nonsense. Chris was very nice that he offered me to swap a 900A (only the necessary parts, most parts are the same with 570A, therefore no need to change) and he did not charge me more. I really appreciate this. The 900A makes it somewhat better, although I still get less than 35% humidity in cold days. But it is really not Chris' fault as he had done the best he can do. If you want to get a similar pad type furnace humidifier, do get one with higher capacity than they claim. I suspect that the problem is not just with GeneralAire, but with others like Honeywell or AprilAire. The structure of the humidifiers are basically the same and they are all rather simple. And their claimed evaporation rates are the same as well 12gal/day for smaller models (570 model) and 17 gal/day for bigger ones (900 model). Although Honeywell and Aprilaire pads are slightly bigger than their corresponding GeneralAire ones.
Description of Work: Install GeneralAire humidifier 900A model
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$512
Andrew S.
11/2013
heating & air conditioning/hvac
+ -1 moreThey were very easy to work with and helped us talk through what we needed. The installer arrived on time and was very clean and professional. Good experience.
Description of Work: Installed humidifier in existing furnace and installed new digital thermostat
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$600
Contact information
23672 Schoenherr Rd, Warren, MI 48089
https://www.mccarvermech.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 2:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Appliance Repair,
Natural Gas Lines,
Chimney Repair,
Chimney Caps
FAQ
McCarver Mechanical Heating & Cooling L.L.C. is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
McCarver Mechanical Heating & Cooling L.L.C. accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, McCarver Mechanical Heating & Cooling L.L.C. offers free project estimates.
Yes, McCarver Mechanical Heating & Cooling L.L.C. offers eco-friendly accreditations.
No, McCarver Mechanical Heating & Cooling L.L.C. does not offer a senior discount.
Yes, McCarver Mechanical Heating & Cooling L.L.C. offers emergency services.
Yes, McCarver Mechanical Heating & Cooling L.L.C. offers warranties.
McCarver Mechanical Heating & Cooling L.L.C. offers the following services: We specialize in both residential & commercial HVAC. Services include repair, replacement, service, and installation of various equipment types. We work on all makes and models. Specialize in Furnaces, Air Conditioners, Boilers (Steam & Hot Water), Mini-Splits, SDHV Systems (Spacepak & Unico), Tankless Water Heaters, Standard & Power-vented Hot Water Tanks, Gas Piping, Generators, Indoor Air Quality, Preventative Maintenance, etc. We also offer financing, and preventative maintenance plans (with TONS of benefits!) and discounts!
Please ask for details.
Contact information
23672 Schoenherr Rd, Warren, MI 48089
https://www.mccarvermech.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 2:00 PM