BRANCH TREE SERVICE INC

They did a good job, they were prompt to evaluate the problem, identified it, and treated it. The tree is getting better now.

I had worked with Branch to trim this tree previously because I loved it on my property. However the tree began to grow far too close to my garage. I got 6 quotes from different companies for the job and Branch came in the lowest. The workers were on time and friendly. The lead worker even saved me a slice of the trunk when I asked! They pulled the tree down in what seemed like no time and did not damage any structures. The stump was ground well into the ground and all surface roots were removed so that my drive way can be repoured. They cleaned up all the wood chips and left my property in good shape. Very happy. Thanks Branch!

I was very happy with them. They are responsive. I had an arborist come out and evaluate the house of the trees. They clearly know what they're doing. I would not want someone else taking care of the trees in the yard. I've had a different company come out, and Branch Tree Service told me that if we did the service the way the other company did it would kill the oaks in the yard. It would be a big impact because the other company didn't know what they were doing. Branch did a great job. I really appreciated the service technician. She's a certified arborist. We're hiring them to do some additional work. I think they are a little more expensive, but you get what you pay for, so it's worth it.

Technician came out to spray and was here less than 5 minutes. Only sprayed east side of property. Didn't go into gated back years at all. Didn't spray front or west side of property. Must have thought nobody was home. . . I will not use this company again.

I accepted a bid with signature via email September 2016 from Branch Tree service. Late October 2016 I called them because I had not heard back from the scheduler in a few weeks as expected. I was told that somehow I was missed and they would get back with me right away. I heard back in November after we received about 6 inches of snow and they said they wanted to come the next day. I turned them down because of concerns of damaging sprinkler equipment or lines with the very moisture saturated ground without being able to see the damage until next year. They agreed to do the work in early spring. I did not hear back so I called in April and I was told the scheduler would call me back. Mid may I called again and was told the scheduler would call me back right away because I was missed somehow. Nobody ever called back. I called again in June and we were able to schedule a date. The day before the work date i received a call and they wanted to come and rebid the job and they were not going to do the work on the scheduled date the next day. This was the last straw. I have never done business with a shady company like this. I would not use them in the future. I accepted there bid over 2 other companies. Could have had the work done a year ago by one of the other companies. They take no responsibility and lack professionalism. Save yourself some time and effort and forget about this horrible company

Great. Arborvitaes look great. The tree was downed, chipped and completed in 90 minutes. What's more impressive is they showed up in the rain and competed the job as promised.

Branch Tree did a fantastic job. I am very pleased. The tree looks healthy again without all the dead branches and my structures are more safe without the over hang. Branch also took care of the disposal of all the cut down branches. Thank you!

Everyone we dealt with was responsive and service was prompt, from the initial quote to the actual work. The guys who performed the work were polite, answered questions, and explained what they were going to do. They did a great job and cleaned up after themselves.

Branch Tree did a great job removing this very large and sick maple tree. It was located in contact with power and other utility lines so it had to be taken down by hand. The team lead rappelled the tree for two days to take it down in small sections until a portion remaining was just trunk. The professionalism, on time, and courteousness was great. They did a nice job protecting my home and yard during the removal. Clean up including stump removal was perfect.

They did a great job. It was a good experiance having them remove these trees.

In 2010 I contacted this company to trim my blue spruce. They did a terrible job and agreed to come out and do a better job. While they were out the second time I asked if they would remove a pear tree from my backyard. I was told by the employee he would do it for $100 which included removing the stump. I did not realize that he was quoting me a price and then was doing it as a side job that he would not divulge to his employer. He did take the tree down but left the stump in and left me a broken shovel on my patio as a token of his great service. I called Branch Tree service and they did not return my call. In 2014 I thought I would give this company another try. I told the receptionist I would like my blue spruce sheared and trimmed. She talked to an arborist, came back on the phone, and said, "You don't shear and shape a blue spruce". I told her I was just reading what was put on the receipt I received in 2010. She stuttered for a moment then told me someone would quote it within 5 days. Nobody showed up.

They did an excellent job on removing the trees and cleanup.

Asked for an arborist to come out to diagnose an issue with a tree. Fee was $50 - which would be fine, however, it increased to $100 if I wanted an appointment to be sure I would be available to be at the house to talk to the arborist (otherwise thay would come out in the next 10 days when convenient to them) . I'm sorry - I don't mind paying $50 if I can ask questions for someone's opinion - but to charge me an additional $50 for that is absurd.

I have used Branch tree twice in the past 2 years and been very happy with their service. They are very knowledgeable and reasonably priced. I love that they are arborists and not just landscapers. They removed some huge 50 year old yews in front of my house last year and I had them back to trim my oak tree this winter. I had questions about the tree trimming and they followed up with me and explained why they did what they did and helped me understand why it would be best in the end once the tree leafed out. I will definitely continue to use them in the future.

Over all it's a disorganized . They have many different people that came out. Didn't look like they did a good job. They said they would come back and they didn't. The communication within the company is horrible. I would like to hire them back but we've had these difficulties. They are very nice and pleasant to talk to but, internally they are just disorganized. No one ever shows up when they say that they are. Also, for the service they provied it was too highly priced. If they did what they said they would do it wouldn't be bad but they work didn't match up with the price.

They came out on time did the work very professionally. Very pleased by the advice received and work performed. Definitely will use again.

They are excellent. All of their employees are arborist and they take good care of the trees. I have used them for years. They come every spring and take care of my trees and make sure they are sprayed and give them special seeding if needed.

They are very reliable and I like their dedication to their job.

They are experienced arborists and will not harm your trees. They are knowledgeable. I had them look at an Oak Tree and he explained there was nothing else that could be done. He suggested removing the tree. I like their honesty and integrity. They clean up well. They are not the cheapest, but they are well worth the money. They are very knowledgeable with the trees, always on time, and complete the work.

I've used Branch Tree Service for 20 years to deal with tree problems. The results were fine.

I have a Japanese Elm tree that I didn't think was healthy. They told me what to do with it to keep it alive. I've been using them for many years.

I called them up since I needed a new fence, and the trees were in the way. Plus, trees growing at base of garage wall is bad. The trees were near wires, so they told me right away they are not licensed to do that, and told me to call DTE Energy and arrange the tops of the trees to be removed enough so it goes below tie wire line. I had to call DTE Energy multiple times though. Called Branch Tree again and they came by for an estimate and I scheduled the job. I was away when the job was completed. There was there was one large branch that was not removed, so I'd have to give a B+ for quality instead of an A. When I paid the bill over the phone, I requested a landscaping estimate at the same time, but I never got a call back.

I called and got a curt answer that they would send someone to give me a quote in up to 3 days.

I callled and they sent a man to estimate the work; he then called me with the estimate and made a date and time. Later, the date and time were postponed by phone. At the later tiem they came and did the work in a few hours. All was satisfactory.

I have been using them for over 25 years and they are excellent. They know what they are doing and are trained arborists. If there is a problem with the tree they will come out and diagnose what is wrong and take care of it. We had 3 white pines and when we moved in here, the white pines had some tree borers and were dying. In the last 20 years we have lost only the worst one and the 2 are still there. They are keeping the trees alive and they inject chemicals which was experimental when they started out. They are not cheap but the quality is great.