Default business cover photo

Aladdin Heating & Cooling

About us

We've been providing exceptional residential, commercial, and industrial heating and cooling solutions to the Greater Detroit area since 1945. We provide free estimates for the installation of new equipment and have 24 hour service. Additional phones - (248) 347-4940, (248) 828-0033, (566) 758-5900, (586) 775-4646. Additional DBA - Aladdin.

Business highlights

Emergency services offered
80 years of experience

Services we offer

Commercial & Industrial Heating, Cooling Repair, Design & Installation., Residential

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
0%
1
5%
Showing 26-50 of 103 reviews
Kathryn K.
Sep 2017
5.0
Yes, I recommend this pro
$65
...
Response from Aladdin Heating & Cooling
"Thank you very much for your continued business and for taking the time to write a review, [Member Name Removed]. It has been a pleasure getting to know you and your family and we truly appreciate your business. If you ever need anything or have any questions, please don't hesitate to give us a call and we'd be happy to help you. Have a safe and wonderful rest of the year!"

Ted F.
Jul 2017
5.0
Yes, I recommend this pro
The price was fair and the service was outstanding. The Aladdin crew and their electrical contractor did a great job. Fast, clean, knowledgeable, and professional all the way. The wall-mounted inside unit is quiet and effective; the outside compressor is quiet and energy efficient. Overall, a great solution. Thank you, Aladdin.
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to write a review of our company and for your kind remarks. We truly appreciate your business and we are glad that we were able to make you happy. If you ever have any questions/concerns then please let us know and we'd be happy to help you. Please keep us in mind when talking with relatives/friends and the subject of heating and cooling comes up."

Randy S.
Jun 2017
5.0
Yes, I recommend this pro
They did everything right the first time.
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to review our company and for your business. We truly appreciate it."

Kenneth C.
Jun 2017
5.0
Yes, I recommend this pro
$4,500
.
Response from Aladdin Heating & Cooling
"It was a pleasure meeting with you! We know you run a "tight ship" around your house and we are glad we were able to take care of you and make you happy. Thank you for taking the time to review our work and thank you again for your business. If you ever need anything, please feel free to give us a call and we'd be happy to help you."

Joseph K.
Jun 2017
5.0
Yes, I recommend this pro
In dealing with the technicians, they always acted in a professional and courteous manor.
Response from Aladdin Heating & Cooling
"Good Morning Mr. [Member Name Removed] thank you for taking the time to write a review of our company. We truly appreciate your business and welcome your feedback. If you ever have a question or need us to return to go over anything with you then please let us know and I'd be happy to arrange for that. Please keep us in mind when talking with relatives/friends and the subject of heating and cooling comes up. Have a great day! Sincerely, The Aladdin Team!"

Tony R.
May 2017
5.0
Yes, I recommend this pro
The communication, sale, installation, and clean up were all done promptly and professionally. After the contract was signed, the owner Jeff Turowski even adjusted vents to help with air flow to aid in cooling the upstairs more efficiently. Very impressed with the owner taking the time to make sure the customer is satisfied.
Response from Aladdin Heating & Cooling
"Thank you for the kind comments and for taking the time to write them. We truly appreciate your business and if you ever need us to return to go over anything with you or answer any questions you might have, please feel free to give us a call. Please enjoy your new equipment this summer and keep us in mind when talking with friends/relatives and the subject of heating and cooling comes up."

John P.
May 2017
5.0
Yes, I recommend this pro
$6,000
They came out and provided several options for the replacement of the Furnace and Air Conditioner. They came out when promised and did an excellent job keeping the house clean when they removed the old furnace and brought in the new furnace. The clean up was done well. Great experience all around. In addition when we created a sound proof work shop and had problems with the city they were able to work with the building department to resolve the issue and saved us from having to do addition ventilation work.
Response from Aladdin Heating & Cooling
"It was a pleasure meeting you and thank you very much for your business as well as for taking the time to write a review of our work. Please continue to keep us in mind when talking with friends and relatives and the subject of Heating and cooling comes up. If you ever have any questions or need us to return to go over anything with you then please let us know and we'd be happy to arrange for that for you. We truly appreciate your business."

Aylin S.
May 2017
5.0
Yes, I recommend this pro
$3,500
Aladdin Heating & Cooling came to my home and did an assessment of my current AC late last summer. The techs were very professional (something that is extremely important to me as a woman at home with young children during the day). Anyway, the techs did the assessment and gave me several options because my AC was leaking coolant at a rapid level. Last fall, I chose to move forward with a short term fix which did the trick and got us through August/September. Perfect. Six months later, I asked The Aladdin guys to come back in spring so we could discuss moving forward with a new AC system. One of the owners (Jeff) sat down with me and showed me several options with new AC systems, and also different payment options (buying a system upfront vs. financing a system). He was extremely professional and took the time to not only answer my questions but also to give me the pros and cons of each system - and walk me through warranties and all of the details. I do not know anything about AC systems so I required a lot of time and answers, but Jeff was great and patient with all of my questions! Finally, I made a decision that day on a system and we chose an installation date. On the actual date of installation, the Aladdin techs came to my house exactly as planned (830am) and got started right away. Again, they were very professional and pretty much worked downstairs in the basement & outside while I carried on with my normal day upstairs with my children. They finished on time - and the best part is that they took the mess with them - and left my backyard and basement TOTALLY CLEAN. This is a lost art in the service industry where so many workmen leave their messes for you to clean up, but NOT Aladdin - they left my basement and backyard it cleaner than when they came! Nice job guys! So now, I have a wonderful Carrier AC installed by totally professional guys that do honest work and are professional and straight forward. This was a good service experience for our family and I would recommend Aladdin to anyone in need of Heating and Cooling service. You can trust these guys.
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to write such a detailed review and thank you for your business as well. If you ever have any questions or need us to return to go over anything with you then please let us know and we would be happy to arrange for that. Please keep us in mind when talking with friends and relatives and the subject of heating and cooling comes up :)"

Karla E.
May 2017
5.0
Yes, I recommend this pro
$6,900
.

Murphy B.
Jan 2017
5.0
Yes, I recommend this pro
$6,500
Dan, both an installer and salesman, came to quote furnace and A/C replacement. He was very knowledgeable, clearly explained his recommendations and code concerns for the project and was easily available for followup questions later. The office staff was pleasant, knowledgeable and quite efficient. The installation crew, Raid, Thomas, and Roger, was pleasant, hardworking, knowledgeable and very responsive to my questions...a pleasure to work with. My new Carrier furnace is much quieter that my previous furnace. All in all, a great experience.
Response from Aladdin Heating & Cooling
"Thank you very much for your business and for taking the time to write your review. It's always nice to see that customers appreciate our efforts and the quality of our work. Please keep us in mind when talking with family and friends. If you have any questions or need us to return to go over anything with you then please let us know and we'd be happy to arrange for that. (586-758-5900)."

Michael S.
Jan 2017
5.0
Yes, I recommend this pro
The salesman came out and gave me a few options on the replacement systems that I needed. He took measurements to prepare for the installation materials needed. The 3 man installation crew arrived as promised and got right to work. They removed the old systems and installed the new ones in one day. The electrician came out the next day, as promised. All the work is very clean looking and there were no problems with the inspections. Aladdin filled out the registration and sent in for the utility rebates for me. I could not be more pleased with my dealing with Aladdin.
Response from Aladdin Heating & Cooling
"Thank you very much for your business [Member Name Removed] and for taking the time to fill out this review of our company. It's customers like you and reviews like these that keep our business strong and we are very appreciative. Please keep us in mind when talking with family/friends and the subject of heating and cooling comes up!"

Ted L.
Dec 2016
5.0
Yes, I recommend this pro
They were VERY responsive both at the office and the technicians. Kudos for top notch customer service!
Response from Aladdin Heating & Cooling
"Thank you very much for your business Mr. [Member Name Removed] and for taking the time to write a review of our company. We appreciate your business. Please keep us in mind when talking with family/friends and the subject of heating and cooling comes up."

Aviva P.
Dec 2016
5.0
Yes, I recommend this pro
unknown
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to post a review of our company and for your business! We truly appreciate the work and we looking forward to taking care of you and your family/friends in the future!"

JoAnn W.
Dec 2016
5.0
Yes, I recommend this pro
$89
It went well, except we had to reschedule for the next day, but I guess that is to be expected in the busy season. Technician arrived on time and checked all electrical connections, blower motor, filter and heat exchanger. Also cycled thermostat and unit. Several tech guys have told me they made furnaces better back then !! Used $10.00 off coupon

JoAnn W.
Dec 2016
5.0
Yes, I recommend this pro
$6,878
Everyone showed up as scheduled and installation took place in a week or so after estimate even though it was the busy season. Jeff was great, he took actual measurements of my home, performed a j load calculation and offered 4 options. He took the time to explain the pros and cons of each option. The installers Eric and Rick were very professional and efficient. Also cleaned up after very nicely. The electrician from Mascon Electric was also very professional The cost of service does not reflect the rebates, coupon and tax credits, which allowed me to purchase a more efficient system for what other companies quoted for a 80% efficient system
Response from Aladdin Heating & Cooling
"Thank you very much for your review and for your business! It was a pleasure meeting you and taking care of this project for you. If you ever have questions or concerns or need us to return to go over anything with you, then please let us know and I would be happy to arrange for that. Please also send a thank you to your father for the referral which gave us the opportunity to quote the project in the first place. Customers like you mean the world to us! Please keep us in mind when talking with family and friends and the subject of heating and cooling comes up."

Michael K.
Nov 2016
5.0
Yes, I recommend this pro
unknown
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to review our company. We appreciate your business and your time. Happy holidays in advance!"

Fabian F.
Oct 2016
5.0
Yes, I recommend this pro
Very well.
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to review our company and for having us out. A quick comment related to our visit at your home: please remind family and friends that when cooking this holiday season they should be careful if they cover their kitchen stoves with tinfoil. Although this can keep your appliances clean and help avoid a messy kitchen, it can also Starve the burners of needed oxygen on a natural gas cooktop, which can lead to an excessive production of carbon monoxide. We wish you the happiest of holidays!"

Yara Z.
Oct 2016
5.0
Yes, I recommend this pro
$13,397
The job was outstanding. The workers arrived on time and worked all day into the early evening. They were professional, detail-oriented, and meticulous. Jeff Turowski came out originally to give an estimate and spent the morning of July 8, encouraging the workers and helping them. When Jeff inspected the old furnaces, he made the observation that the pipe from the water heater was not installed properly and could cause a serious problem. Something the city inspector had just mentioned to me. He was the only person of three companies, which gave estimates, who noticed this problem and had his workers resolve it. After the installation, I experienced an electrical problem, which I thought was related to the new units. I called Jeff's cell phone late on a Friday afternoon. Several hours later, an Aladdin Heating and Cooling employee returned my call from her home and asked if she should send a team out immediately on Friday evening to resolve any immediate issues. I said I could wait. Jeff came out personally with his electrician several days later to resolve the problem. Yesterday we experienced flooding in our basement due to the heavy rain. As I saw the water rise in the basement, I called Jeff in a panic because I did not want the new furnaces to be damaged. Jeff was just finishing a job one half hour away and appeared at our doorstep one half hour later. He observed that the more the sump pump pumped the water from the sump pump back into the sewer, the more water rose from the basement drain into the basement. Jeff drove to a nearby hardware store to purchase a one hundred-foot garden hose and an adapter to adapt the hose to the sump pump pipe. He guided the hose out the door on the first floor onto the garden where the sump pump madly pumped water out of the basement outside into the garden, causing the level of the water in the basement to diminish rapidly. Jeff just charged me for the hose and refused to charge me for his work and time. In this short period of time from July 8 to September 29, I experienced several examples of the type of client-concern and client-satisfaction, Aladdin is interested in. Once the new furnaces and air conditioners were installed, Jeff has been on the scene immediately to remedy every concern and emergency. I cannot speak highly enough of Aladdin Heating and Cooling and Jeff Turowski. I highly recommend their services for any heating and cooling installation for an outstanding job.
Response from Aladdin Heating & Cooling
"Thank you very much for your business and for your review of our company. If you ever have any issues or need our help, please feel free to reach out to us and we would be happy to help you. Please remember to mention us when the subject of Heating & Cooling comes up with family and friends. Have a great day!"

Nancy D.
Sep 2016
1.0
$218

I use Aladdin annual for both furnace and air conditioning check-ups. In June '16, Aladdin performed A/C check and serviceman noted to "have the tech check the capacitor next visit - properly working this time." in Aug. '16, I called Aladdin because A/C unit was not working (was not an emergency call). Aladdin promptly responded, and the serviceman replaced the capacitor unit. I was provided with a discounted rate for the service call ($64), due to Aladdin's recent visit to my house in June. I was charged an additional $154 for the capacitor part which included a 1 year warranty + no charge on parts/labor if the replacement part should fail during the warranty period. I called Aladdin to complain about the charge, when I could have purchased the exact same OEM part online at a cost of $18.00 plus S&H (including a 1 year warranty). I explained to Aladdin that I did not object to them making a profit; however, I objected to being price gouged at a 10X level. Aladdin reiterated to me their part warranty and no charge for parts/labor during the warranty period for the part they replaced. I shared with Aladdin that they actually charged me for their warranty and no charge for parts/labor upfront. My A/C unit was installed by Aladdin in 2005, and there was an extremely low probability that the replaced capacitor unit would fail when taking into consideration that the part replaced was 11 years old. In addition, the serviceman who performed my A/C check-up in June '16, obviously noticed an issue with the capacitor or there would have been no need to him to make this notation on his invoice at that time and he make no recommendation to replace the part during his visit. Aladdin personnel very politely offered to provide me with a $20 credit; however, I refused. I explained to Aladdin that repeat business is the easiest business for them, that they are in a highly competitive business and that, again, I understand they are a "for profit" business but not to the level of gouging. Aladdin asked what it would take for me to be satisfied in an attempt to rectify the situation. My response was that, at this point, there was nothing they could do as they have lost both integrity and credibility with me and, as a result, I would not continue to reward them with any future business. I also indicated that I would share my experience on your website. 

Response from Aladdin Heating & Cooling
"Hi [Member Name Removed], My name is Jeff and I am one of the owners of Aladdin Heating & Cooling. I have been updated on your experience with our company from my office and from your review. First off, I would like to apologize for making you upset and for any inconvenience we may have caused you. You've dealt with us before and I hope you understand that we are not in business to take advantage of people... we have been in business for over 70 years now and that's a testament to our honesty, hard work, and treating our customers homes as if they were our own. From my understanding, the primary reason for your recent dissatisfaction is due to the price you were charged for a return trip charge and installing a capacitor, which was a total of $218. I assure you that YOU ARE CORRECT, we operate within a HIGHLY COMPETITIVE MARKET and there are plenty of heating and cooling companies to choose from. However, I will also assure you that what you were charged is absolutely the going rate for this type of service and (as you noted) we DID try to offer you a discount simply to maintain your faith in our company and to display our willingness to be helpful. I'll refrain from trying to explain the costs because our office has already done that and I believe you have resolved to not agree with us on those points. Instead, the following are the very first links that I find when I search on Google for "Average service call and capacitor charge": FIRST RESPONSE: "Could be $195 to $350, easily. Remember there is a cost to carry parts on a truck, the company brings a $35,000 truck ,with thousands of dollars of parts , tools , and test equipment, to your home. By comparision to a car dealer service shop, where you take it in, repairs are mostly , much less money. Plus they may include warranty cost, and labor warranty, we warranty parts and labor for two years , on that part. Source: www.bayareacool.com SECOND RESPONSE: I just had this done moments ago. I was told the normal rate is usually around $325 but I had been referred by someone entitled to a discount rate so I actually paid $245. I was thrilled. I was serviced same day, was told there would be no charge for service call or diagnostic and even though it was after 7 p.m. when they came I was just happy to see they would still come out this late. The men were extremely polite, found the problem quickly, fixed an annoying rattle in my furnace, let me know I had a very good unit and did not try to sell me anything else. I live in South Texas where A/C is nearly as vital as oxygen. I was so grateful it wasn't anything major I would have gladly paid the $325. Source: http://answers.angieslist.com/how-cost-capacitor-installed-home-ac-unit-q51872.aspx THIRD RESPONSE: I just had one replaced last night[...]It was 311 with service call, and 5 year warranty on parts, 1 year on labor. Source: http://answers.angieslist.com/how-cost-capacitor-installed-home-ac-unit-q51872.aspx FOURTH RESPONSE: List of average air conditioning repair costs: Capacitors and/or Contactor: $110 – $400 Source: http://www.fastacservice.com/air-conditioning-repair-cost"

G L.
Sep 2016
5.0
Yes, I recommend this pro
Overall a great experience!!! Our AC decided to stop working this summer during a very hot week (of course). We called Aladdin and someone was able to come out that same day to evaluate the situation. Unfortunately there was no permanent fix. Jeff from Aladdin was able to come up with a plan and we were able to negotiate a fair price (better than two other companies that we priced out) for a brand new unit. Within two days we had an appointment. The installers came at 830 am, as planned, and went right to work. Within hours we had a cool house (ahhhh!). The installers were very courteous and very clean. They laid down paper to prevent scratching or having a mess on the floor. When they left you could not even tell an old unit was torn down and new one built. The city inspector came and the permit passed on the first attempt. I would highly recommend this company. Easy to deal with. Fair pricing. Honest and solid work.

Patrick K.
Sep 2016
5.0
Yes, I recommend this pro
$3,800
Superior Quality and Work! Experienced Staff and Technicians. Aladdin Heating and Cooling installed New Furnace (2013) and New Air (2016) for my home. Honest! Unbelievable Service. Only Company to call for Heating and Cooling needs!!
Response from Aladdin Heating & Cooling
"Thank you very much for taking the time to write a review of our company and for your business. It was a pleasure taking care of this project for you and we hope to hear from your friends and neighbors if the day should ever come when they're in need of our services. If you ever need anything or have any questions, then please do not hesitate to let us know!"

Dan M.
Apr 2016
5.0
Yes, I recommend this pro
$6,840
For transparency, I should note that I have known Jeff from Aladdin Heating and Cooling for years. With that said, I can tell you what you will read below is an unbiased review, and will match the general tone of most other reviews posted to date regarding Aladdin Heat and Cooling.
This review is lengthy, so if I can leave you with some takeaways in just a couple sentences it would be this. Jeff cares. He is naturally a person who takes great pride in the work he, and the company, does. He is focused on providing people with what is needed, and his ethics are without question. If you read through some of the other reviews, I think you will see the great lengths he has gone through in order to accommodate customer needs.
We had a new furnace and AC system installed in our house on 2/17/2016. Our previous system was original to the house, and was from about 1975? big green monster as I have heard it referred to. It heated the house okay, and did a mediocre job of cooling the house. However, the system was highly inefficient compared to today?s standards. We bought the house in the summer of 2015, and intend to stay there for a long time, so figured it best to upgrade an aging and inefficient system to begin the payback period with lower natural gas bills.
For all other major projects I have had done in the past, I have had at a minimum three different companies quote the work. This time, we only had Aladdin Heating and Cooling quote the work. I can?t give a direct comparison of their cost structure compared their competitors, but from doing some research on the internet, and discussing with other friends, we received a very fair price for the work that was done. The quote came in far lower than what we were expecting and preparing for.
Jeff came out on a Monday to quote the system. We have a unique house in which part of it is a log cabin, and the other part is a stick built structure. Jeff took the time before coming out to research the thermal insulating values of the logs used to build the house as well as the chinking used between the logs. Once he arrived to the house, he took the time to review the structure, materials used to build the house, levels of insulation, size of windows, etc. to calculate what the thermal load needs to be to heat and cool the house properly for our region. He then presented us with several options of furnace and AC units that could meet the heating and cooling demands of the house for a balanced and comfortable temperature. He left us with the information and did not try to push for the sale or even ask us to call him back to let him know.
We got ahold of Jeff on Tuesday to let him know the job was his, and he had his crew to our house Wednesday morning to begin (and complete) the installation. I was not home during this process, but my wife was. The installation went smooth, the crew was cognoscente that my wife was home with our 1.5 month old baby, and they worked in as much of a non-disruptive manner as possible. The unit we bought are partially subsidized through utility company rebates as well as tax credits. To ensure we received these incentives for the AC unit, they completed the installation of the AC unit at the same time as the furnace. Because of a prior, and questionable, install of our AC unit by a different and unknown company, Jeff?s crew had to create a new pad for our AC unit in a different location. The prior AC unit was located about 15 feet away from the house with refrigerant lines hardly buried under the ground. This extra run equates to unnecessary thermal transfer and inefficiencies. I bring this up because the area they located the new AC unit at is on the side of the hill. To create a flat, and level installation spot, they had to dig out a large area of ground. They spent the time to dig out frozen ground to ensure the unit was installed that day, and that I received all the possible subsidy incentives. If they had come back later in the spring to do it, it was possible that the incentives would no longer be available.
The crew did a very clean install and even added in some small features that were not discussed to create a smoother working system. An example of going above and beyond was adding a water hammer dampening device ahead of the humidifier solenoid to eliminate the clunking noise during valve closing of the water line going to the humidifier. The unit is in the basement, away from our living area, so I don?t know that we would have ever noticed the water hammer noise. But, we do appreciate the attention to the little details.
We have been using the furnace for about two months now, and we have had no issues with function or performance. We sleep well knowing that the system was professionally installed by a company who has a track record of backing their work. They were a pleasure to do business with, and hopefully I don?t need to call them again any time soon, but certainly would not hesitate to do so again.

Response from Aladdin Heating & Cooling
"Thank you very much for your thorough review! We constantly strive to offer our customers the highest value for every dollar they spend with us and we love it when customers are willing to share their positive experiences with others. Thank you again for your business and for taking the time to write this review. If you ever need us, please don't hesitate to call us! Sincerely, - The Aladdin Team"

Wayne R.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Gregory E.
Feb 2016
5.0
Yes, I recommend this pro
$3,100
unknown
Response from Aladdin Heating & Cooling
"Thank you very much for choosing Aladdin Heating & Cooling, Mr. [Member Name Removed]! And thank you for taking the time to write your review. It's always nice to see our customers sharing their good experiences with others. Please keep us in mind when talking with family and friends and the subject of heating and cooling comes up. If you ever have any questions about your new system or need anything, please don't hesitate to give us a call. We appreciate your business! Sincerely, The Aladdin Team"

Linda K.
Jan 2016
5.0
Yes, I recommend this pro
$100
unknown
Response from Aladdin Heating & Cooling
"Thank you very much for your business and for taking the time to write a favorable review of our company. Please keep us in mind when talking with family and friends. We look forwarding to seeing you again some time in the future. Happy New Year."
Showing 26-50 of 103

Licensing

State Contractor License Requirements

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FAQ

Aladdin Heating & Cooling is currently rated 4.7 overall out of 5.

Aladdin Heating & Cooling accepts the following forms of payment: CreditCard

No, Aladdin Heating & Cooling does not offer free project estimates.

No, Aladdin Heating & Cooling does not offer eco-friendly accreditations.

No, Aladdin Heating & Cooling does not offer a senior discount.

Yes, Aladdin Heating & Cooling offers emergency services.

No, Aladdin Heating & Cooling does not offer warranties.