GARAGE DOORS & MORE LLC

Brian went "above and beyond" when he came to the job site to access my husband's progress. Alan had corrected a lean by pulling the garage straight, and wanted Brian's advice on how high the stabilizing horizontal beams should be placed. Brian told him to give him 8" 1" clearance and to place the beams every 24" for strength. Brian gave us additional good advice for the good of our garage, which we're putting into practice. Because the car door opening was still imperfect, Brian compensated the best he could to make it appear straight. His installation of both car and entry doors were quality workmanship. We're grateful for his service!

Beware - DO NOT USE GARAGE DOORS & MORE! In early July 2018 I contacted the owner and sole employee Brian of Garage Doors and More. We needed the side of our garage repaired to get it ready to replace the main garage door. Brian didnt make it out on the day he promised, said he was swamped but came the following day. He quoted $350-$500 for the repair which seemed fair. I liked Brian so much I told him we would like him to replace the door too. A $1500+ custom painted door. Everything seemed good, but went downhill from there. Brian scheduled and promised on three (3) occasions to come out and repair the garage. Three (3) times he failed to show up and three (3) times he failed to advise us that he wasn't going to show up. His excuse was always the same, he was so busy he couldn't make it out to our house in Kalamazoo. But he didnt even have the respect or decency to advise us. Three times we expected to come home and see the garage repaired. Three times we showed up and NOTHING was done. When I asked why we we treated so bad, he complained about not having any help. I'm sorry, if your business is that busy you should hire some help not blow off customers who trusted your word. I'd give a ZERO rating here but 1 is the lowest. Don't use Garage Doors and More. Totally unreliable.

Good job, good price. But missed a text message, so needed to call. But right there. Nice guy , felt safe

The owner had to reschedule once or twice because of other emergencies (mine was not an emergency), but he kept in good touch to find the next possible time that worked for both of us. The work was performed quickly and he gave a very thorough explanation of what he did, as well as what basic maintenance I could handle myself from thereon out.

It was fine. He was here on time, did the work, cleaned up the area.

I was initially looking to get my garage door replaced about a month or so back, I had contacted two other companies I found on Angies list, and I contacted Brian. I explained to him what the trouble was and my system was old worn out whatever. So I set up a time for him to come out which he did on a Saturday took at look at it said to me your springs and other components are in good shape all that needs to be done is these sensors, weather strip and a few other small things. I personally would have felt better if I had replaced it but budget constraints at the time with my sister going overseas for school and other things that had to be done around the house didn't allow for that. I'm glad he was honest with us about what needed to be done not just try to take our money and run, I felt he did a great job with that. On the day of the service it got pushed back because of vehicle difficulties he was having, he did come he fixed it in a timely manner and did good work. About 2 weeks or so after the service we had one small issue with the new strip coming undone so I called him up said thank you for fixing our door it's day and night difference in everything I just have a small issue that needs to be addressed. So we initially set up a date to come fix it, the day came he wasn't able to come take care of it, I had tried to get a hold of him after that I'm guessing he was either busy or whatever but he finally did get a hold of me a few days later and came out and fixed it. Overall I think responsiveness and I think professionalism in some ways could be a little better it was a little frustrating but that wouldn't stop me from hiring him in the future, very honest fair pricing and overall good work I'm satisfied with.

In a nutshell it went well.l.

He was prompt, friendly and helpful. We would hire him again

went fine....He came out twice but the job was completed.

Was able to find problems and make adjustments. He did a good job and showed up on time. The appointment time had to be rescheduled and communication back and forth was very delayed to finally find a time he could come. This was due to family health issues he was dealing with at the time. I did try to overlook this when I gave this rating. He was really running behind in his appointments.

Brian Miller was very personable, prompt and professional. He even had extra door openers with him that he programmed for me, because this was a new house to me and I did not have any. Great guy, great service, fair price.

I called to set and appointment after I purchased his services. No Answer. I sent email. No Reply. He called 2 weeks later and set a appointment. NEVER SHOWED UP. I have requested a full refund. I DO NOT SUGGEST ANYONE USE THIS COMPANY. UPDATE: He called me after his appointment several days later and said that he called the day of the appointment an no one answered so he never stopped by. He refunded my money in full and offered to do the job for free because of trouble.

He was very polite, friendly, and professional. He replaced all of the garage door rollers which made the door operation much quieter, I couldn't believe how much quieter it was with new rollers. I had gotten so used to it being loud over the years that I just thought that's how loud it was supposed to be. He also tightened the spring so the garage door now stays in place if I need to move the garage door manually. Before the garage door would just close on its own if I pulled the release cord, a problem if the power ever went out and I needed to get the car out of the garage. Also he pointed out a problem where the arm connected to the garage door. When it was installed it was secured with 3 bolts however 2 of the bolts had broken away from the metal part of the door they were connected to so it was just one bolt barely hanging on to the door. He fixed all of that so it's much more secure now. When it was all done he checked to make sure the door was still aligned and working properly and more secured. I was very pleased with the work performed for the price. Would definitely call him again in the future if I need work done on my garage door.

Brain as very professional and pleasant upon first contact and during the entire job. He was timely and very knowledgeable. He provided us with all necessary information of work done. We would absolutely call upon him again.

I tried contacting the company several times, through texts, phone calls, even through Angie's List representatives. A representative from Angie's List called the company, who said he had been sick but would contact me that night to schedule something. That was two days ago, and I still have not received any form of communication from this provider. I have asked Angie's List for a refund on this Big Deal and will not be using nor recommending this company in the future.

He checked al rollers , alignment and movement of door . My main garage door did'nt need anything except lub The single garage door in my barn had a broken & bent track and was broken at the pull up track, he repaired , straighten the tracks re attached the pull up, lubed adjusted And alighted the door Mr Moore did an outstanding job

He was on time, explained the work he was doing, and provided great value.

We had hoped to fix our opener that was knocked out by lightening, So Brian looked for used parts, but none could be found, so he installed a new opener which works great.

The company did not respond in the agreed time. I called them direct and was called back the next dsy. He apologised for the delay. They were somewhat overwhelmed by the response to the Angies. list soecial. We agreed to a time and date. When he realized he was going to be delayed he called. He arrived as stated and performed the service as agreed. He gave us some good advice on future maintenance. He was personable and professional. The communication problem was handled well.

It went very well and we would recommend his work.

It went quite smoothly. no major problems. door was binding going down. He found the problem right away.

I was pleased with the work Garage Doors & More has done so far and, as stated above, have asked them to return for additional work on the doors. I wouldn't hesitate to recommend them to friends and neighbors.

He was prompt, courteous, efficient and did a wonderful job. I needed him for a couple more visits for other, unrelated visits and he was very prompt and reasonably priced.

He ran late but did call to inform me. Did all that was asked of him. Even recommended to add an extra piece to add more life to the door. The cost was only $25 more.

I contacted Brian Miller and at first got his voice mail, but he called back later the same day. We set up an appointment. On the morning of the appointment he called to tell us he was going to have to reschedule due to an emergency. The reschedule was all of moving us an hour later than originally set. When he arrived he inspected the garage door and determined that no service was needed. I really admired his honesty. I know nothing about garage doors and he could have taken the easy $89, but he was honest and would not charge us anything for coming out and inspecting the door.