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World of Floors®

Flooring Sales and Installation, Carpet Sales and Installation

About us

• Full Flooring Replacement of flooring and carpet only. NO REFINISH OR REPAIR OFFERED . We do not install products that are not purchased from World of Floors. Established in 1997, World of Floors® - 800-3-floors - has been Michigan’s largest and best value flooring retailer as well as shop at home specialist in carpet, laminate, hardwood and luxury vinyl tile. World of Floors® offers the best quality products at unbeatable prices with our low price guarantee and lifetime installation warranty*. The brands we carry include StainMaster, Mohawk, Shaw, Armstrong, and many more. World of Floors makes your flooring experience enjoyable and as easy as 1-2-3.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Hardwood, flooring, carpet, luxury tile, laminate sales & installation.

Services we don't offer

Repair, refinishing, ceramic tile, Flooring cleaning, carpet stretching, LABOR ONLY, installation of products not purchased through World Of Floors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8205 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-205 of 205 reviews

Darlene H.
08/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Gina was our design consultant for our home. She was fabulous - Very organized, very professional and answered all of our questions completely. She turned a daunting task into something that was actually enjoyable. It was exciting seeing it all come together!
Description of Work: 2 bedrooms upstair, a little piano landing and a stair runner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from World of Floors®
We're so pleased to have helped you turn your daunting task into an enjoyable experience!

Reuben H.
08/2018
5.0
carpet installation, hardwood floor
  + 0 more
Based on many exceptional customer reviews on social media, which I find tells the real story, we decided to hire World Of Floors. The Sample Truck is well organized and our Salesperson (Gina) did an exceptional job of explaining the benefits and features of the different options. She also had great ideas and input on design and color choices and did a great job of explaining the all of the next steps. Super smooth experience from start to finish and the quality of the installers work was fast & flawless. Doesn't get any better -
Description of Work: A couple of colors of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from World of Floors®
Thank you! Our salespeople genuinely care about our customers and it shows in their attention to details.

Carol M.
08/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
My husband and I had our first experience with World of Floors while we were in the process of building our new home. Upon our first meeting, Emil helped us choose hardwood, tile, carpet, and vinyl. He was very helpful and put my fears to ease as I didn't want to make a mistake. He assured us that he wouldn't let that happen. Our home is still in the process and the flooring and tiles were just completed this week. All I can say is he was right.. we didn't make a mistake and I love it!! Thank you Emil for making a possible stressful situation so easy!!
Description of Work: Floor Covering For My House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from World of Floors®
So pleased that we could help alleviate your possible stressful situation! Thank you for allowing us to assist with your new home.

Aretha V.
08/2018
5.0
carpet installation
  + -1 more
we recently used world of floors for a remodel in our kids bathroom. they were not the first one we got quote from. but we met with sunny who made our experience painless and super easy. totally use them again for future remodeling and products.
Description of Work: remodel kids bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from World of Floors®
We're so happy that your experience was "painless"! This is what we strive for and look forward to serving your needs in the future.

Eric C.
07/2018
4.0
flooring contractor, hardwood floor
  + 0 more
Material was found to be a week delayed. Ok it happens. I got touch back from Janette promptly. We were sold on the claim that their installers were all employed by WoF And spoke English. Both of those statements were false. I mean there is no flooring, roofing, siding or what have you type company that employs in house installers. But that’s what I was told. The installers left a few gaps and face nailed boards in the middle of the floor. I didn’t get good responses from the WoF guy (who was more interested in why I had an issue with non-English speaking installers, than anything else) The non English part was frustrating because I couldn’t ask them a question or a concern. Oh, and the 2 installers ****** on my bathroom floor and toilet seat. For two days. So there was that. My best interaction was with Daniel, the owner/contractor that employed the installers. His company is “Amazing Floors”. Great bedside manner and fixed everything his guys missed. I would hire him again. No question.
Description of Work: 1350 sq ft of special order hickory

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$10,000

Stefany S.
07/2018
4.0
hardwood floor
  + -1 more
Overall the floors turned out pretty good, the company was informative and quick to respond. There are a few spots were they taped my walls and the tape tore paint off, and a few spots close to the edges that were t completely sanded/stained, but overall I’m satisfied with the floors. My biggest issue is the sales representative I had show up lied/misinformed me about payment, he stated that since it was primarily a labor job, a %50 percent deposit was required up front, which was understandable, and that the remaining balance could be paid by cash/check/credit after the completion of the job. The day before they were supposed to start, I got a call for payment. I was informed that if I wished to pay by card, I had to pay in completion before the job was even started. If I hadn’t been in such a time crunch, and already paid half, I would have canceled the job right then. I was not comfortable with having to pay up front before the job was even started and I will be going to another company when I redo my kitchen floors next year.
Description of Work: I got my floors refinished and darkened

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$2,500

john t N.
06/2018
5.0
carpet installation
  + -1 more
An excellent job all around - stairs look great, and the bedrooms required a lot of moving of furniture from room to room as carpet was first removed, then replaced with new carpet. Finished in a day and half, and left everything in good shape.
Description of Work: Replace old carpet for entire upstairs and staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jennifer B.
05/2018
5.0
flooring contractor
  + -1 more
Great color. Easy process for purchase. Installers were fantastic and had over 15 years experience. Were able to do stairs and install new wall base boards which was key for me choosing this company
Description of Work: Flooring full home, Laminate planking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Les W.
05/2018
5.0
flooring contractor, hardwood floor
  + 0 more
A father and son team began at 11:00 AM and worked steadily until completed at 9:00 PM. They were polite and asked all the right questions.
Description of Work: Put in a new floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kevin B.
05/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Great van, holding more samples than it looks, with friendly. They did our bedrooms, hall and foyer and it turned out great! I would definitely recommend these guys!!
Description of Work: Carpeted my bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa M.
05/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Bought all new carpet and wood floors for our whole house earlier this Spring, which was a process that we had never been through before. What I really liked about this company is how much time they spent talking to us about carpet (different kinds, carpet pad, things to look for, what/how much you really need) and letting us ask all sorts of questions, which we really didn't get an opportunity to do at other places. The guy Emil is very knowledgeable about carpet and flooring, and we have been very happy with our purchase so far.
Description of Work: carpet and wood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike C.
04/2018
5.0
flooring contractor, hardwood floor
  + 0 more
I worked with Ralph early April in picking out new laminate for my kitchen remodel. He was super easy to work with and had great input on colors and style. He made it such a fun experience! The gentlemen that came out to do the work were super great too! They were very polite and professional and easy to have in the house with small kids and a dog around! Thank you Ralph! I love my kitchen!
Description of Work: Laminate flooring for my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janelle S.
04/2018
5.0
flooring contractor
  + -1 more
Contacted them for vinyl tile for our remodel. They have a pretty good selection, nice workers too. A great company to get tile and floor stuff for sure.
Description of Work: vinyl tile + installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Deborah P.
04/2018
5.0
carpet installation, flooring contractor
  + 0 more
3 different friends recommended 3 different companies for carpet. I had tried the first two and although the staff was nice the selection for the pricing was very small. When I called up World of FLoors Jeanette showed me several carpet options and the turn around time to have installed was fast! The deal was better than Home Depots "specials". Jeanette verified my order when she called to get it started. The carpet was installed on time as promised. Robbert who installed it was friendly, got the job done nicely and made sure to ask me questions on any concerns I may have. I highly recommend World of Floors great employees and products!
Description of Work: Carpet for my bedrooms ( with closets), my family room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Venice F.
04/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Best Flooring Company ever! My wife and I called them up to price out new floors for our remodel. We met with Emil and WOW what a professional! We immediately felt taken care of. He was able to lead us through the process and help us decide what we wanted to keep us within our budget. Emil and the rest of the staff are all awesome, but I would highly recommend working with Emil! This is how a customer service business should be run! Way to go guys! I'd give you 10 stars if it would let me.
Description of Work: flooring done by pros

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Priscilla D.
04/2018
5.0
flooring contractor
  + -1 more
Can't say enough good things about these guys...right from the getgo I received excellent service and knowledgeable techs...do yourself a favor and don't even bother to shop around. I have and was disappointed every time. This is my go to company from now on. Thanks Dave for doing a GREAT job.
Description of Work: Great job installing my floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
04/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Working with Jason to select materials for our new home was great. We found very nice Shaw flooring within budget, and we splurged on some fantastic vinyl tile for our master bathroom. World of Floors made the process easy and they had great recommendations for all of our hard and soft surfaces. 5 stars to Jason and the WOF team !
Description of Work: Our hard and soft surfaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles J.
04/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Sunny helped us cordinate carpet, hardwoods, and tile for our new custom home. We appreciate her quick sketching skills and her eye for detail. Sunny has a gift for seeing the finished product and is able to tie floor covering and tile with other design elements. She responded quickly to our inquiries both email and phone. Stephanie gave great service and we appreciate her prompt replies to us. We highly recommend World Of Floors to all looking to remodel their home. Ask for Sunny!
Description of Work: Carpet , hardwood flooring and tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cassandra A.
04/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
World Of Floors is a great company that has been around for decades. Very dependable!
Description of Work: 900 sqft of carpet and laminate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol F.
04/2018
5.0
flooring contractor
  + -1 more
Emil really knows his business. From the very first call, to the installation he walked us through step by step what we needed to do. Calling him saved us at least 30% rather than going through Home Depot, Lowes, etc. very reasonably priced and great customer service.
Description of Work: Lux vinyl tile and its installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa H.
04/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We met with Joy to choose the carpet, hardwood flooring and tile for our new home. She was a pleasure to work with and walked us through the options we had available from our builder. As stressful as choosing so many materials can be, we felt very comfortable with Joy and confident in her opinions when we asked her for recommendations. She was very professional, friendly, and polite. We haven't yet seen the products installed since the house is still under construction, but we'd highly recommend World of Floor based on our experience with them so far.
Description of Work: carpet, hardwood flooring and tile for our new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita G.
04/2018
5.0
flooring contractor
  + -1 more
Ralph worked with us to select all of the flooring for our new home and there were a lot of choices! He was informative, patient, not pushy, and professional. He gave us a lot of great ideas and suggestions. I would highly recommend anyone to work with Ralph! I think our home will be more beautiful because of all his help with carpet and flooring. We are grateful he worked with us!! Anita and Bert
Description of Work: bought new floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Felicia S.
04/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Sunny is absolutely outstanding in servicing the option selections on our new home. She paid meticulous care for every detail and was very knowledgeable in her trade. My husband and I appreciate her professionalism and gave us excellent recommendations on our flooring needs. She paid close attention to our cost concerns and provided smart suggestions. Excellent job, Sunny! Thank you for all your help! World Of Floors is lucky to have you work for them!
Description of Work: fantastic job in flooring sales

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marietta G.
04/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I got very frustrated because my order was delayed for an over week due to weather and other trucking circumstances. I kept having to reschedule my contractor and other deliveries. Robert was very apologetic and worked hard to make it right. I felt he and this company sincerely cared about their relationship with me and my satisfaction with my floors. I really appreciate the deference and kind follow up. This is personalized service you don't often find!
Description of Work: bought floors and carpet + installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Barbara G.
04/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Jeanette was the designer who helped me with many selections for my new home and she was wonderful! Always prompt and professional over phones and emails and was very knowledgeable about all the products I was able to select. She gave me information and suggestions on everything from my vinyl tile and wood flooring to my kitchen and bathroom floors and I never felt pressured by her to upgrade. I believe she really wanted to help by answering my questions and giving me examples of what would work together. I would definitely recommend Jeanette and World Of Floors to friends.
Description of Work: done done done done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

50327 Hayes Rd, Utica, MI 48315

http://www.worldoffloors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation

FAQ

World of Floors® is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

World of Floors® accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, World of Floors® offers free project estimates.
No, World of Floors® does not offer eco-friendly accreditations.
Yes, World of Floors® offers a 5% senior discount.
Yes, World of Floors® offers emergency services.
Yes, World of Floors® offers warranties.
World of Floors® offers the following services: Hardwood, flooring, carpet, luxury tile, laminate sales & installation.
Repair, refinishing, ceramic tile, Flooring cleaning, carpet stretching, LABOR ONLY, installation of products not purchased through World Of Floors.

Contact information

50327 Hayes Rd, Utica, MI 48315

http://www.worldoffloors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day