Dustmen Electric LLC

They contacted me quickly, responded almost immediately, and provided appropriate repairs at a reasonable price.

We were able to quickly address the multitude of electrical issues in under two hours. Will be my go-to electricians moving forward!

Good electricians, bad communicators. I called them out to ground outlets as half of my house had outlets that are not grounded. Was told they would be to my house at 830am,but they charged me for their drive to my house, which I was not told ahead of time, so my clock started at 8am. Because I was concerned about the cost I asked multiple times where we were with cost, each time I was met with the same answer of "I don't know right now but this is the next step and this is all we have left to do". Their expert opinion was to use GFCI breakers because of how old the house was and to "save" on cost which we went with. They uncovered that the previous owners used back fed wiring after 5 hours (I was charged for 6 hours because of their drive and writing up the paperwork) and only a 3rd of the job was done at that point. I asked them to stop and get me the cost so far which turned out to be 1,423. My issues were They took 4 breaks only one of which was to get parts, the other three were spend on smoke breaks and talking, which wouldn't be a problem if I wasn't paying by the hour. My problem is not with their expertise even though I feel like four hours is a long time to find the back fed issue. Communication, transparency when asked about pricing and all the time wasted when I still mostly have the same problem I had before they came leaves me a little unsatisfied.

They did not provide receipt and they overcharge on the acct. They charge me for the travel The charge I was prepare is for the removal of my ceiling and replacement of my chandelier but for the travel they also charge me for that.

The electrician was great, the company was not. Asked multiple times about the charge and charges and was never told that it is the customers responsibility to pay for the drivers drive time no matter where they are coming from. I was charged an extra $100 when my electrician only had a 20 minute drive. This lacking of transparency between company and customer seems very extreme and I would not recommend.

We bought a new house recently. Office/study room there has very nice shelving units/book cases with installed lamps. At that time I did not know how to turn those lamps on. There was one light switch within the unit on one side but it did not turn the lamps on. In order to find solution, I decided to ask for professional advice. Dustmen Electric was at the top of Google search. I explained to the operator that I cannot turn lamps on and need a professional to look at it. Two electricians from Dustmen Electric came to help. They inspected the light switch on the wall, unsuccessfully attempted to remove wooden panels of the shelving unit, and spent approximately 5 minutes in the basement. No solution was found. Their professional advice was to hire a carpenter, disassemble the unit and then call electricians again. For this service they collected $150. Fortunately (!), I did not follow their advice to hire a carpenter and disassemble the unit. Few hours later that day my dad heard the electrician story and offered to look at the shelving unit. It took him less than 5 minutes to find another light switch on the side that turn lamps on and off. I do not think the electricians from Dustmen Electric did a reasonable job and could collect money for such service. For professional electrician inability to find a light switch is not a reasonable service! I tried calling the Dustmen Electric company and spoke with a manager or an owner. I explained that the problem was not solved because electricians failed to perform proper inspection. I asked my money back. Person on the phone disagreed and explained that they need to pay their people for a visit and not necessarily for what seems to be a reasonable service. I disagree with that.

Great, very quick

Did great job

Quick and easy service at a great cost!

It went well. All issues solved. Nice job by the entire team.

The service was great! He made the repairs in 15 mins.

Great work, quick, clean and responsive. Will definitely use again!

They were profressional and clean.They did a great job on my Aladdin Lift for my light.They where quick and fixed my problem in a heart beat!

Great. Everyone from Susan in the office to the two techs were very professional. They even returned a phone call which I can’t say about two other firms.

Great!!! I got quotes from a few electrical contractors and although Dustmen wasn't the cheapest, but they were on it, from providing the quote, scheduling and completion of the work! Prompt, professional, and courteous. Susan in the office is so pleasant and a pleasure to work with!

Fast efficient and very friendly

Great Service

Always pleased with the services I have received from Dustman electric. I would highly recommend this company.

Dustmen Electric did a complete renovation re-wire of kitchen, upstairs, living room, etc. They also replaced my main electrical panel and installed a whole house generator. They did a great job, were professional and first class. I also hired them to do our neighborhood entrance lighting. They got everything done as they said they would. Don, the owner, and his whole crew have been great to work with.

They were terrific and I highly recommend them to all. The price was competitive.

Very well.