Patriot owned and operated
Since 1988 Your Designs LLC is a full service family operated remodeling company. Sunrooms Kitchens Bathrooms Cabinet Refacing Custom Cabinets. "Do it right the first time."
After his hour and a half spiel and after it came down to the end, I said I needed to get a price. He gave me a price without a broken down estimate with details. I asked him for a written estimate and he said it would be $1000 and non refundable. I told him he needed to go then. For some reason, my request went through the system and he contacted me again asking why I reached out again. I told him I would never ask for him to come out again and we went on our ways.
Description of Work: I made an appointment for them to come out to quote an estimate for a total bathroom remodel.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Your Designs LLC
This homeowner wanted a written quote for his disabled daughter in order for her to get a loan(So he says). Written quotes take time and in I told him I would refund the $1,000 on the contract so it doesn't become a additional expense. The process is...I get asked to come out and look at someone's project...the free consultation is scheduled with all of the decision makers...I talk about the company and show how we do business, show the products we sell and how they are installed and then give a exact quote. If you want to place order fine if not that's fine too. A contract is written and the job is scheduled. If I were to provide written quotes for people who usually take the money they get from loans and insurance claims and do the work themselves, I wouldn't be in business. How arrogant this man was giving me a F for trying to help him...
Ann F.
11/2019
5.0
countertops, remodeling, home remodeling
+ 1 more
We are about 85% through the project and all of the work Bruce has done is top notch. He is very knowledgeable and talented.Even though the kitchen is not done, we have received many compliments about the design and cabinets. Our project is moving slowly due to weather and other circumstances. We are able to use all appliances and sink in the kitchen while we are on hold.
Description of Work: Total rebuild of Kitchen and half bath
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann F.
09/2018
5.0
ceramic tile, countertops, remodeling, home builders, marble & granite, home remodeling
+ 4 more
Unexpected delays; job is not complete yet. No Problems. After old cabinet and wall removal, we had an inspection and got a surprise. The inspector requested we remove all drywall from ceilings in 2 rooms, kitchen and adjoining room (not in the Plan!). Bruce was patient explaining what was next, why the extra work and cost had to be, and the impact it would have on his timeline. He was very fair and made us feel confident about the project, though the whole ordeal was a stressful thing to deal with. All of this has set our finish date back. Which gives me the chance to do another review. I intend to post a before and after photo if allowed. Bruce has given us fair pricing and is thorough in answering all of our questions. He is very knowledgeable, professional, and methodical. He's always patient, even with all of our change orders! I definitely want to hire him for other custom projects down the road. Photos included are original kitchen and pass-through that was removed. Tear out was ugly, so here's an up- to-date pic from today.
Description of Work: Kitchen and small bathroom remodel, removing large pass-through structure and a wall to open wall of kitchen to dining room, new flooring, custom size cabinets, new quartz counter seat between kitchen and dining room. Lighting
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Yasuhiro K.
08/2018
2.0
remodeling
+ -1 more
We ended up paying much more than the price ($9999,99) in the promotion in the Angie's list. They sent me change orders and invoices for additional price without our consent. It took more than 6 months to finish the project. We are not satisfied with the finish. It was incomplete and rough. They tried to charge us a transportation fee. The kitchen sink was broken within a year after completion. We no longer trust Angie's list because of this incident.
Description of Work: Kitchen Remodeling
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$25,000
Response from Your Designs LLC
Yes the cost was almost three times as much as the promotion kitchen. This kitchen had twice the cabinets, twice the granite countertop, custom cabinet door design with a custom factory applied paint finish and custom molding. Also added was pull out shelves, soft close hinges and soft close drawer tracks along with two huge vanity and countertop projects on the second level. It is extremely difficult when your trying to work with someone having a language and culture barrier. For starters, I worked with the customer for over six months with his custom designed cabinet door and custom paint finish with countless hours of revisions and trying to get what they wanted. [Member Name Removed], Why did you hire me to replace the multiple vanity cabinets, sinks, faucets and countertops in two bathrooms if you were so dissatisfied with the kitchen? First I heard of a broken kitchen sink, we stand behind our work, all you had to do was contact me. I give this homeowner a F and would not contract any more projects. Readers, please don't wait until a review is given to voice your dissatisfaction, I will do whatever it takes to have a satisfied customer. Angie's List...How can I upload pictures of this kitchen and bathrooms to show the extent and quality of my work. This project cost $30.000 not $10,000
Glen G.
12/2017
5.0
remodeling, home remodeling
+ 0 more
The communication, the quality of work, and completion date was everything I expected. I was happy with his color schemes, earth tones for master bath, and light grey/charcoal tones for the hall bath. These baths are nicer than one ones I use at my residence in Detroit area!
Description of Work: Earlier this year I had Bruce and his crew at Your Designs LLC install 2 new bathrooms at my chalet near Walloon Lake, Michigan. He doubled the size of my master bath to include a jacuzzi tub, porcelain tile floor and quality lighting. He also doubled my electrical output from 100A to 200A.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Glen G.
12/2017
5.0
custom cabinets, remodeling, home remodeling
+ 1 more
It went great, Bruce and his crew are very quality conscience, and have high standards with attention to detail. I am very satisfied with their work! Please note photos, old and new. The beige cabinets and entire color scheme turned out great.
Description of Work: I did a previous review of my bathrooms at my northern Michigan cottage, an April job. I was so pleased with the work of Your Designs LLC I hired them back to renovated my kitchen. New ceramic floor, new cabinets, nice lighting features.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
abraham K.
12/2017
5.0
remodeling, marble & granite, home remodeling, cabinet refacing
+ 2 more
Bruce is very methodical and all went very well.
Description of Work: Upgrade kitchen cabinets and install granite top. Replaced 5 doors in the area to coordinate with new kitchen cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Your Designs LLC
Thank You for trusting my company to do this project. The work was completed at a cottage in Grayling, MI. I have renovated many cottages in Northern, MI and each one has its own personality. I have the ability to service any project anywhere in Michigan.
Walter S.
08/2017
5.0
home remodeling
+ -1 more
Bruce arrived to start the job on time and is quite methodical, with everything going in the right order. He has the tools to do ANYTHING and completely filled our 2 car garage with tools, materials, cabinets, etc. Since everything was replaced, he had to use skills on so many levels, including dry wall, insulation, flooring, electrical, plumbing, granite work, painting, heating, etc. I think he truly excels at molding/trim work and the cabinet installing. Perfection. An example of true attention to detail: Since they had to cut into our floor joists (beneath the bathroom) to accommodate new drain systems, Bruce took it upon himself to find a local metal fabricator to create steel U-shaped supports so that our floor remained as strong as before. Some people would have left that out.... He wanted things to be correct and often asked for our approval...making any changes we requested along the way. He is approachable. He had a great, professional introduction the first day we met and proposed a budget. Why we did not give Bruce all A's---and if there is any down side---it would be a rather severe minimizing of the total amount of time needed for the project. As a builder, he is hard to fault in that we did stick to our agreed budget and if he was working for weeks beyond the planned completion time...well, it was not costing us any more. I believe Bruce to be a very honest person and understand that any building project has delays. Toward the end, as another project became reality, I believe Bruce lost some focus here. That said, we are happy with our finished bathroom and make a positive recommendation. Your Designs LLC can be trusted. ((I am having trouble porting over pictures...sorry...if I can add them later, I will. For now, I can say I think it looks just as we planned...and this company delivered!))
Description of Work: We did a complete remodel of our main bathroom, which included full demo and a moving around of the toilet, shower and vanity, etc. Bruce provided DETAILED drawings prior to the job, which was based on what we wanted. He is very organized and also provided a payment structure and a list of what was to be covered, etc. Once we signed off, he took care of all the ordering and delivery (everything was delivered to our house--the job site) and he took care of unloading, storing the materials and the hiring of the few sub-contractors. Even though there were sub-contractors, I think Bruce can do anything. He had work-arounds for any issue and was able to correct short-comings left by others. 95% of everything was replaced, so we were down to the stud level on all four walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$25,000
Kenneth H.
02/2017
4.0
home remodeling
+ -1 more
Overall, the project went fine. The main concern was that the project went from May to November 2017. While the work was very well done, interruptions in the work were too frequent. Bruce is an old-school craftsman who does incredible work. He is able to produce materials that cannot be obtained otherwise. There are a few follow-up matters that need to be addressed. Our project involved removing a wall between the kitchen and a sitting room and a total tear-down from ceiling to floor. The overall result is very nice. Be sure to have a clear understanding about changes and what they may cost. Get a clear understanding about your timeline to completion. I may revisit this review when some of the remaining issues are addressed. KH
Description of Work: Complete kitchen renovation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Lisa O.
12/2016
3.0
home remodeling
+ -1 more
It is beautiful! It took approximately 6 months to complete. My garage, dinning room, basement were continually in turmoil for 6 months. The end result is beautiful, but 6 months is too long.
Description of Work: Bathroom remodel
Rating Category
Rating out of 5
LAURA S.
12/2016
5.0
remodeling, home remodeling
+ 0 more
Bruce is a very informative person. He tells you about every detail in the design of your kitchen.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Kevin L.
11/2016
1.0
remodeling
+ -1 more
We started the agreement in April. The timeline has gone on way to long. The work itself, he was cutting material inside the house when it was raining. I didn't approve that. He scratched the floor. I have a bunch of work that is not finished. The other thing is, when one of the items he said that he was going to deliver, he would charge me the difference without getting my approval. He ordered the wrong cabinets which was a $2600.00 difference from the ones I chose. He should have paid for his mistake. When the money discussions started, he would add charges that were part of a job. He was just making charges up on the fly. He told me things were included and then later charged me for them to make up for the $2600.00 mistake that he had mad with the cabinets. There is a lot of mistakes throughout the house. Once he walked off the job he said he was going to pay the subcontractor once he gets a review on AL. I told him I couldn't give him a review with unfinished work. He has been very diligent about getting the review. We have had problems the whole time and I am not sure why he would think that he was going to get a good review. Now the subcontractor wants to put a lien on my house to get payment for their work. In my opinion, the general contractor should assume responsibility for the subcontractors.
Description of Work: The provider was supposed to do a kitchen remodel, cabinets, flooring, electrical components. We drew up an informal agreement.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$18,000
Response from Your Designs LLC
Your Designs LLC Reply I have been a reputable business since 1988 The balance due ($1,817) to Your Designs LLC is contractual in the original first agreement. No matter where you go, any drawings with measurements are always confirmed and approved by the customer with a signature on the document which makes them responsible. I did measure incorrectly and failed to get his signature, resulting in a mistake of $1,205.66 I did explain this to the customer and in all fairness he agreed to pay half $602.83 less $250 for the miss measured cabinet value in a signed change order (Attached) which is part of the $1,024.59 he is asking for reimbursement. The individual items the customer is talking about is in the signed change order as well. The custom molding/soffit $750 was added because he wanted to change the look midway through the project. The $311.76 was charged because it was an actual floor cost $1,811.76 from the original contract allowance of $1,500. I showed him the flooring invoice and did not add a 25% markup for my general contracting services. Omega Flooring is a company I have used several times. Since they have always done a good job for me. I sub-contracted them to do the [Member Name Removed] project. The sub-contractor's I trust, I give access via a lock box on the customers home. In this case Omega Flooring sent out an inexperienced installer and a thief (See attached [Member Name Removed] loss $259.90). Inexperienced, because he did a terrible job resulting in Omega Flooring having to re do the entire floor, which they did promptly. Omega Flooring's revised invoice (Attached) shows a discount of $600 for our troubles ([Member Name Removed] $259.90 and Your Designs LLC $340.10) I currently carry all A's on Angie's List. If I were to get a negative review from my customer, how much business would I lose? How could we put a price on this? How did they come up with $340.10? This is why I will not pay them. [Member Name Removed] has set a loss of $259.90, at this time I cannot put a price on my loss since it is not clear what the extent of the damage is to my company by a unfavorable review will be. So far I have all my time involved dealing with this issue, not to mention a delay in the job while I had to wait and then supervise the second install. I may end up in litigation with Omega Flooring. A police report was made by my customer for the theft. It is clear from his loss statement that there were cameras in the home all along, which I was never told about. [Member Name Removed] had been watching me all along for many days while remodeling his kitchen. He even trusted me stay there at his home on the weekend while he was away so I could get more done. I had one day left to complete this project when I found out about the cameras and was really upset about the trust I thought we had and the infringement on my privacy. How would you feel? Summary: 1. The last contractual installment due to Your Designs LLC is $1,817 a. [Member Name Removed] is withholding this payment because I did not finish the last day of the project. I have pictures showing what needs to be done and its 99% completion b. Reply: I will come back and finish the job while the customer is home so the cameras won't be an issue or give a credit of $500 for one days labor and a theft credit of $259.90 making the balance owed $1,057.10 2. [Member Name Removed] is asking for a $1,024.59 reimbursement, which was an already agreed, paid and signed agreement. a. Reply: this is a contractual done deal, has no bearing, let's move on. 3. Omega Flooring invoice shows a balance due by Your Designs LLC of $625.41 this amount will be considered when the total damage is calculated by my company after the review. All parties will be informed of the outcome.
Sharon S.
04/2016
5.0
remodeling, home remodeling
+ 0 more
Bruce was a consummate professional and we will use his services as soon as our equity loan is processed. He has our specs and we are anxious to proceed.
Description of Work: Provided estimate for remodeling and updating previous remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Your Designs LLC
Thank You [Member Name Removed], I look forward to working with you :) Bruce Reese
Hurticene H.
02/2016
4.0
home builders
+ -1 more
The work product was excellent. Took too long to complete.
Description of Work: Kitchen remodel. Complete tear out of everything including floor and ceilings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Your Designs LLC
I agree, since this kitchen was all custom, it did take longer than expected, but the end result was worth it. We ran into mold which required the complete tear out of all the drywall, insulation and three layers of rotted sub-floor right down the the floor joists. The kitchen has other custom elements such as all custom cabinets, a glass block wall supporting a granite counter-top and a back-splash that was stainless steel mosaic pattern, truly amazing!
Sonja S.
11/2015
5.0
custom cabinets, remodeling, home remodeling
+ 1 more
I love my kitchen and the rest of my house he worked on! This was the house my husband grew up in so we wanted to make it our own. Everything Bruce does is done with perfection. He put in a new kitchen in the home we raised our family 10 - 15 years ago and I was very pleased so we contacted him for our current house and the kitchen and the entire downstairs turned our exactly as I wanted. It is beautiful and get so many compliments.
Description of Work: Bruce remodeled our kitchen, he took out the wall between the dining room and living room and put in a new floor, new cabinets, new appliances (except a stove). He also removed the carpeting in the rest of our house and redid the hardwood floors underneath. He also painted all or our downstairs rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
John F.
09/2015
5.0
remodeling, home remodeling
+ 0 more
Bruce showed us his portfolio on our initial meeting and we were very impressed. He explained the work to be performed and we signed the contract. During his teardown of the bathroom and wall he found floor joists that were in need of repair. He also noticed that the ceilings should be done to match and that the electrical needed to be brought up to code. He send us an estimate and we agreed to the new work. The additional work was completed on time and we were impressed.
Description of Work: Bathroom remodeled, repaired floor joists in three rooms, new ceilings in kitchen/livingroom, and bedrooms, removal of wall between kitchen and livingroom. Aldso the electrical was brought up to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Your Designs LLC
Thank you [removed member name] for trusting Your Designs LLC to do this work. I just wanted to mention the job location was in Gaylord, MI which is his vacation home. I know you and your family will enjoy it now that it has been completed for a long time.
Norbert K.
08/2015
5.0
custom cabinets, cabinet refacing, remodeling, home remodeling
+ 2 more
Bruce was always on time, coordinating and communicating his schedule through phone calls, emails and text messages. He spent a lot of time installing cabinet doors, veneer, trim, hardware and drawers for a professional looking job. I had no problem allowing the Contractor into my home, even if I had to be away running errands. YOUR DESIGNS LLC went overboard on this project, including lining all my cabinets and I would not hesitate recommending them on any kitchen/bath remake. I also would not hesitate to show off my cabinets to other prospective customers.
Description of Work: Reface all kitchen cabinets, install trim, replace five drawers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Teresa V.
09/2014
5.0
remodeling, sunrooms
+ 0 more
Bruce was professional & efficient. He was the only person I found in a 100 mile radius that could repair Brady Built Solariums. Excellent work. An expensive repair.
Description of Work: Rebuilt glass solarium room with curved wood beams to eliminate all leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Joyce L.
08/2014
5.0
remodeling, home remodeling
+ 0 more
Bruce performed all design work. Responded well to changes. Was there when he said he woulld be. Excellent work
Description of Work: Kitchen design and remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Sonja S.
08/2014
5.0
remodeling, home remodeling
+ 0 more
Bruce our GC was on time and very clean meticulous and gave me excellent design ideas since I am not very creative. we loved our kitchen and ten years later we still love it.
Description of Work: WE had a complete kitchen renovation including remodeling a wall and plastering a doorway.
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Cabinet Making,
Cabinet Refacing and Refinishing,
Marble and Granite,
Homebuilders,
Countertops and Backsplashes,
Sunrooms and Patio Enclosures,
Ceramic Tile,
Basement Remodeling,
Handyman Services,
Unfinished Carpentry
FAQ
Your Designs LLC is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Your Designs LLC accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Your Designs LLC offers free project estimates.
Yes, Your Designs LLC offers eco-friendly accreditations.
No, Your Designs LLC does not offer a senior discount.
No, Your Designs LLC does not offer emergency services.
No, Your Designs LLC does not offer warranties.
Your Designs LLC offers the following services: Kitchen Remodeling, Bathroom Remodeling, Cabinet Re-facing Sun-rooms Patio Enclosures.