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Stanley Steemer Carpet & Air Duct Cleaning

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Stanley Steemer is the industry leader in cleaning services.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.770 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 70 reviews

Rosa T.
11/2020
1.0
air duct cleaning
  + -1 more
Waisted my money Never again will use this company
Description of Work: Air Duct cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$345

Robert P.
10/2020
1.0
air duct cleaning
  + -1 more
We had the dryer vent done first time 10 yrs ago and they did a great job.. the truck had a huge compressor and 2 guys sent the hose down from roof while the third guy disconnected dryer.. to make a long story short they did a great job. Well we been our new house now for 5 years and called them back.. well they came in a small van with 2 guys and did a lousy job... one month after they left we called another company and they said it was clogged on the roof.. we actually saw all the lint in big globs that came out .. I would go on and on but I don’t recommend any more Stanley steemer
Description of Work: Clean rugs an dryer vent

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Response from Stanley Steemer Carpet & Air Duct Cleaning
Hello. May I ask in which market you had our services provided? We are the franchise in northern Michigan. Our location would not have provided service to you in Delaware.

tammy H.
10/2020
5.0
carpet cleaners
  + -1 more
Really well! Good professional, pleasant service. Will definitely use this service again!
Description of Work: Carpet cleaning for 3 rooms and an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kip W.
05/2020
1.0
air duct cleaning
  + -1 more
The workers showed up on time they were very professional and did exactly what they were trained to do but for $400 I expected a lot more than what we got there were there for about an hour if that from the time they unloaded to the time they Reloaded you could do the same thing with an air hose and a Shop-Vac definitely expected more that's all I can say
Description of Work: Heater ducts cleaned

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$400

Response from Stanley Steemer Carpet & Air Duct Cleaning
Good morning Mr. [Member Name Removed], I am truly sorry that you were not thrilled with the service. I will give you a phone call today to help remedy the situation. Our goal is customers that are 100% satisfied. We will do everything we can to make that happen.

Nellue R.
01/2020
5.0
carpet cleaners, air duct cleaning
  + 0 more
Thank You. The Stanley Steemer team was awesome that cleaned our air ducts in our home. Very very reasonably priced.
Description of Work: Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Timothy S.
09/2017
5.0
carpet cleaners
  + -1 more
They called to setup a time, then called 2 hours before set time to ask if they could come earlier. Very professional and polite, they did a great job.
Description of Work: Living room carpet cleaned and treated one area for cat problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Lisa R.
07/2017
5.0
carpet cleaners
  + -1 more
They were wonderful to work with! Even came back out to look at and treat a spot that returned 3 months later! Great service!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl S.
05/2017
5.0
carpet cleaners
  + -1 more
The two staff were professional and courteous, knew exactly what to do, and reviewed the costs with us before beginning the job. They did recommend the odor treatment; though we weren't sure we needed it, we took the recommendation. There was absolutely no odor after the carpets had dried,; they were dry within 24 hours. Would definitely hire this company again.
Description of Work: Needed carpets cleaned in living room, stairs, loft, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Andrew C.
11/2016
5.0
air duct cleaning
  + -1 more
great! price is expensive but fair for the work needed. had to book approx. 2 weeks in advance due to demand. team was onsite on time, professional, down to earth. worked efficiently and paid attention to the details, going above and beyond. no hidden fees, upfront pricing and final bill had no change.
Description of Work: HVAC duct work cleaning for entire house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$720

Mary G.
11/2015
5.0
dryer vent cleaning, carpet cleaners
  + 0 more
Furniture moved as needed so carpet would be cleaned Workers were courteous and performed services. I would hire them again for this work
Description of Work: cleaned carpets in living room, 3 bedrooms and hall. Dryer vent also cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$287

Kathleen P.
08/2015
5.0
carpet cleaners
  + -1 more
The company send Brandon out to evaluate the work to be done, take photos of the inside of the ducts and quoted a price ... which was the exact amount changed at the end of the service. Brandon and Troy were very friendly and efficient. In addition to doing the work they came to do, Troy also fixed a loose piece within a cold air return. Photos take at the end of the work showed an amazing difference. We are very satisfied.
Description of Work: Duct, air vents and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$519

Paula D.
07/2015
5.0
carpet cleaners
  + -1 more
I was so pleased. This was all older carpet installed by the previous homeowner and it had pet urine and renovation dust as well as just plain old dirt. We also had second hand furniture. I was just going to ride it out until we ripped out the carpet to replace it but my daughter got married there and so we decided to have it cleaned to at least make the best of it. Stains are gone. Looks great! I can put off replacing it for quite a while because it looks so much better.
Description of Work: We had old carpet cleaned in a living room, three bedrooms, and hallway. We also had a couch and three chairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Teresa C.
12/2014
5.0
carpet cleaners
  + -1 more
Overall, we were happy with the outcome.
Description of Work: I contacted Stanley Steamer on line; asking their earliest available opening to clean the carpets in our newly purchased ranch home. Within 2 days they arrived at the scheduled time and began to clean the carpets in the 3 bedrooms, hallway, living & dining rooms as well as the family room. They pre-treated those areas which needed extra attention and did a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean A. L.
12/2014
5.0
carpet cleaners
  + -1 more
It went well, our home was vacant as we had moved out the prior day. The 2 gentlemen were professional, arrived on time and did there job with care.
Description of Work: Cleaned carpets in two bedrooms and lg. family room as well as a braided small 3X5 area rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tom H.
11/2014
5.0
carpet cleaners
  + -1 more
Fine, no problems on our end. We have used them multiple times.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jane P.
11/2014
5.0
carpet cleaners
  + -1 more
Stanley Steemer was very courteous and professional. I booked the service through their website, which was very convenient. They showed up on time, and were very good about making sure they did not track dirt into the house with their equipment. The carpets looked beautiful after the treatment. The only "negative" I would say is that they tried to upsell us on a bunch of stuff - door mats, protective seal, etc. - which we felt like we didn't really need. But, I am sure Corporate requires them to make these offers to all customers, and they were courteous when we declined. The price was very reasonable, given that you only need to have this service done once or twice a year. We would definitely use them again.
Description of Work: Carpet cleaning in living room, stairway, and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen S.
10/2014
5.0
carpet cleaners
  + -1 more
It went fine. They took less than an hour to do the work. They were prompt and professional.
Description of Work: They cleaned the carpets in our large basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Doreen C.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have a large lake home and we have used them several times. They seem to be always on time, always available, and they do a good job. We had an instance where they did the stairway going up on the second floor. After it dried, it still didn't look clean so my wife called them and they were right out here the next day, and redone that section. It turned out to be that it wasn't dirty, it was just worn, but the guy cleaned it again and it looked better.
Description of Work: We have used Stanley Steemer for carpet and furniture cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
06/2014
5.0
carpet cleaners
  + -1 more
Very punctual, courteous and friendly. Job well done.
Description of Work: Cleaned tile and grout

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

tammy H.
05/2014
5.0
carpet cleaners
  + -1 more
Providers were very professional, I was at work for most of the job but came home just as they were packing up, carpet in the house had some spots I wasn't sure would come out, they all did, beautiful job, still looks great now (5/2014).
Description of Work: Basic carpet cleaning plus a protectant and an odor remover/protectant service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barbara S.
04/2014
3.0
carpet cleaners
  + -1 more
How'd it go? We want all the details. Brandon and Allan came out to do the air ducts - they were personable, professional, punctual, and up front about what I could expect for the outcome. They made every effort to keep the condo clean while they worked. I was very pleased with the service provided. If that was the only service provided they would have gotten an A from me. Then Dave and Troy came out to do the upholstery and blinds for me. They did vacuum the most of the blinds (they missed 2 in a bedroom) and cleaned the chairs and ottoman. Everything seemed to be going fine until they left. I found after they left that 2 of my blinds were no longer working and they had not informed me of the fact before they left. I called to report the problem and they sent another team out the next day. They were misinformed about the type of blind they were sent to repair and could not do anything about my broken blinds. However they did clean the missed blinds for me at no charge. They told me that Jesse would contact me about next steps to resolve my problem. It took 2 weeks and another call from me to get a response. They are now shipping my blinds out to Levelor for repair at no cost to me. Everything they cleaned for me came out looking much better, as I had hoped. Had they handled the problem we encountered in a forthright and timely manner I would have been able to say I was generally satisfied with the service. I think I would probably hire them again to do work for me - give them one more chance.
Description of Work: I hired Stanley Steamer to clean my air ducts, clean the upholstery on 3 chairs and an ottoman and vacuum the accordion blinds throughout my new condo.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from Stanley Steemer Carpet & Air Duct Cleaning
Dear [member name removed], I appreciate you taking the time to review Stanley Steemer on Angie's List. Our customers' satisfaction is our top priority. Having your feedback helps us continue to accomplish that goal. I apologize for the poor communication and delay in correcting the issue with your blinds. We look forward to having them back to your home in perfect working order. Thank you for being a customer of Stanley Steemer. We sincerely appreciate your business. Jesse Niedzwiecki

Deborah C.
01/2014
5.0
carpet cleaners
  + -1 more
They did a good job. I have used their services since and would use them again. I would recommenced them to others.
Description of Work: They cleaned my carpets and all vents in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blair P.
12/2013
5.0
carpet cleaners
  + -1 more
The cleaning went well. They arrived on time, cleaned efficiently and charged what I expected.
Description of Work: Cleaned wall to wall carpet in living room, master bedroom and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DALE S.
12/2013
5.0
air duct cleaning, carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 2 more
They are very professional and performed what I would call the best cleaning service that we've ever hired over the past 25 years.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teri R.
12/2013
5.0
carpet cleaners
  + -1 more
Two very polite young men showed up on time and got to work right away. They took the beds out of the room and took them down the stairs for me as I was going to get rid of them. I had noone to help me do this. I really appreciated their energy and helpfulness. They were efficient, quick and were in and out in no time. I would recommend them with an A+.
Description of Work: Carpet cleaning in a medium size bedroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
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Contact information


Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Dry Cleaning,
Ceramic Tile,
Carpet Sales and Installation

FAQ

Stanley Steemer Carpet & Air Duct Cleaning is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 1:00 PM

Stanley Steemer Carpet & Air Duct Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer Carpet & Air Duct Cleaning offers free project estimates.
No, Stanley Steemer Carpet & Air Duct Cleaning does not offer eco-friendly accreditations.
No, Stanley Steemer Carpet & Air Duct Cleaning does not offer a senior discount.
Yes, Stanley Steemer Carpet & Air Duct Cleaning offers emergency services.
No, Stanley Steemer Carpet & Air Duct Cleaning does not offer warranties.
Stanley Steemer Carpet & Air Duct Cleaning offers the following services: Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Contact information


Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 1:00 PM