Paul Wallace installed our furnace about 3 yrs ago. Last winter it was not staying on. He came out, unable to fix it, he said he’d return with parts. He never came back, ignored numerous calls. We finally called Walters and Hemming who stated it wasn’t installed properly and fixed it. Bad experience for us.
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$275
Barbara B.
04/2017
1.0
heating & air conditioning/hvac
+ -1 more
Well scripted lies are all we have gotten. We have given Paul Wallace of Peninsula Energy unprecedented access to our vacation home whether we are there or not. He had the key code to enter our property. He takes advantage of out of towners who have to trust that the job will be completed from afar. We received every excuse known to man but no work was ever completed. In December we contacted our attorney. Mr Wallace was given a deadline to either complete the work our return our money. As of Apr '17 neither have happened. I would not give Paul Wallace of Peninsula Energy any money up front for any work as I believe he cannot be trusted.
Description of Work: Paul Wallace of Peninsula Energy and I contracted for a new furnace A/C install in Sep '16. We gave Mr Wallace one third of the money and our equipment was delivered. He wanted a second installment the first week of Oct when the job was to be completed. We gave him the second payment and that was the last we saw of Paul Wallace.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,800
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Service Categories
Heating and Air Conditioning,
Natural Gas Lines,
Ceiling Fans,
Gas Logs,
Fireplaces,
Delivery Service,
Water Filtration and Softening,
Appliance Repair - Small,
Radon Detection & Reduction,
Plumbing,
Gas Grills,
Appliance Repair
FAQ
Peninsula Energy Service is currently rated 1 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Peninsula Energy Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Peninsula Energy Service offers free project estimates.
Yes, Peninsula Energy Service offers eco-friendly accreditations.
No, Peninsula Energy Service does not offer a senior discount.
No, Peninsula Energy Service does not offer emergency services.
No, Peninsula Energy Service does not offer warranties.
Peninsula Energy Service offers the following services: Free Estimates, Design Application, Emergency Service, Account Billing, Payment options: cash/check/credit cards.