Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Jules Yates - Re/Max Bayshore Properties

4.0(
2
)

Real Estate Agents

About us

Providing all types of real estate service throughout the Grand Traverse region.

Business highlights

36 years of trusted experience

Services we offer

Real Estate Agents

Amenities

Warranties
Yes

Reviews

4.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
5.0
professionalism
4.5
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
M. S.
07/2013
3.0
real estate agents
  + -1 more
I am a native of Traverse City. My husband and I used Jules to help us find some property in the Traverse City area. However, we now live out of state and had to do a large part of our communicating with our agent from about 1,000 miles away. Jules is a very savvy guy on FINDING and SHOWING property, however, his responsiveness was lacking once we put our $1,000 deposit down. He basically was unreachable (see NOTE below...we found out some info on why this occurred). Even though my husband and I have excellent credit (both of us are over 830 for credit scores), the deal ended up falling through due to some warrantability issues on the condo we were trying to purchase. By the way, checking on warrantability of a condo is NOT just a formality (which is what we were told). Warrantability is an important item that the lender looks at...it is based on the quality of the condo development and the likelihood it would go under. They usually look at how many units are in default, how many are rented, how many are owned by the same person, how many are lived in by the owner, etc. Save yourselves the money you will be putting down on the inspector and the loan application and make sure the property is warrantable before you begin the loan process! We lost $700 as a result of this ($350 for loan application fee and $350 for inspection fee). I think if the selling agent for the property we were buying and our agent (Jules) would've gotten the warrantability paperwork done first, we would not have had some of the issues with this interaction that we had. We have pulled our offer but will look for another piece of property to build on instead. We might give Jules a chance to help us find the land...we're not sure on that yet. UPDATE: NOTE: My husband and I found out that the bad service we experienced happened to occur at the same time as some family emergencies/issues that Mr. Yates was experiencing. That said, once we finally were able to get in touch with him, he was able to answer some of the questions that we had on the property and the warrantability issues. However, it was too late at that point since we had declined the loan by then.
Description of Work: showed us houses/condos helped us with an offer letter took our $1,000 downpayment It was very hard to gain contact with Mr. Yates once the downpayment check was cashed even though we asked for several things to get done (take photos of the inside of the condo, provide us with contact of the renter, etc). We did find out later that this happened to coincide with a family emergency.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$700
Response from Jules Yates - Re/Max Bayshore Properties
In response to this review I wanted to clear up some key facts. I believe this review is lacking some key points: [member name removed] had asked to review 3 properties she had identified in the Traverse City Area. She said she got my name off Angie's List. They indicated they wanted a condominium close to the bike trial, with a basement, minimum 2 bedrooms and with a garage. After meeting them at the 3 properties they requested we came back to my office to review any other properties in the area that might fit their need, I was able to help them locate a condominium within a very short period of time (3 days I believe) and I dropped everything to help them. The unit I found them was PERFECT and met all of their requirements. It looked like a model home. Since they were not planning to move to Traverse City for several month's I even was able to negotiate the Seller' renting for up to 6 months until they found another home. We even offered to manage the rental if the Seller's choose to move out. I advised them that the only potential issue was the potential "warrantability" of the condominium. This, by the way, is not an issue of condition but of financing. It is determined by LENDER based on the type of LOAN the Purchaser applies for (FHA, VA, etc.). This is beyond the scope of a REALTOR as it depends on the number of units in the development which are owner occupied, rented, etc. Prior to writing the offer for the [member name removed] I made them aware of the possibility of this occurring and we asked the LISTING AGENT who told us that she had no reason to believe it wouldn't be financeable. Even the lender thought it would be ok. I shared that comment. All that was in question was whether the government would purchase the loan from the lender not the physical condition of the unit which was immaculate. In the end the LENDER said due to the current unwarrantibility they [member name removed] would need an additional 5% down payment. I stayed in touch with the lender and mistakenly assumed she had communicated this information to the [member name removed]. She had not. The [member name removed] were upset due to a "Lack of communication" in that I did not write a detailed reply to a couple emails asking me a question. I mistakenly had replied via my phone with a short reply due to it being a weekend and dealing with a family emergency. In addition I had been in communication with the lender and thought they understood the issue. This had nothing to do with the deposit being cashed.. State law requires Brokers to place the deposit in the BROKERS ESCROW account within 48 hours of getting an accepted offer. I don't appreciate the implication that this had anything to do with me having received their deposit check. They did get their deposit back in full once they cancelled eventually backed out of the Purchase. The [member name removed] did loose $750 but it was for the inspection and possibly the appraisal. The loan application could have been used on the next home they purchased. This loss was not due to anything I did but DUE TO THE REFUSAL to agree to modify the financing and increase in the down payment by 5% which they said they could do if they chose. This increase was due to a change in the financing that was offered by the lender. The loan application fee was not a loss as they could use it on the next loan. I did everything I could to get them comparable financing to what they originally asked for but as a second home the choices were limited. In fact I believe the alternative financing was at a lower interest rate and in the end a better deal for them in my opinion. The [member name removed] insisted on the original down payment I believe as an excuse to cancel the sale after getting cold feet. [member name removed] expressed fearing the inability to possibly re-sell the unit at a later time. This was a legitimate concern but it was not as though the condo could not be sold... it just was not able to get FHA financing at the time. My lender also bent over backwards to try and get them the loan. I even had lender on speaker phone at the condo the day they looked at it and even he explained the potential for a "non-warrantable unit" He said if that was the case it would require an additional down payment is all. I attribute this all to a lack of understanding on how warrantibility effected the salability of the condo. I was never out of touch nor did the [member name removed] try to call me to discuss the issue. They only emailed me over this issue and again... one time it did take me 2 or so days to reply over a weekend. Guilty as charged. Once I knew the extent of their concern I stayed in touch and tried to calm the situation. I apologized and explained what had transpired but ensured them they can still purchase the unit if they choose. Truth of the matter they got cold feet about buying a condo. So much so that they ended up deciding to try and buy vacant land instead. Long after this incident [member name removed] continued to email me and ask my opinion on vacant land despite apparently choosing another REALTOR. This past fall [member name removed] emailed me to ask if the condo I tried to help them buy was still available. It was sold. I stand by my service and offer a GUARANTTEE. With over 25 year in the business there will occasionally be a time or two where an issue will occur and I stepped up to try and resolve it. I feel very good about the final outcome and certainly wish the [member name removed] didn't loose any money but unfortunately that is a risk all potential buyer's takes when they choose to walk away from a sale.... a risk we make our clients well aware of. As [member name removed] said... she thought she had great service up to the point of her signing a Purchase Agreement. At that point any REALTOR has little control over the purchase when financing is required. Lenders do not give us details of the Purchaser's financial status and on occasion a deal will fall apart. Purchaser's just need to be flexible and understand that there is a certain amount of risk when buying a home, especially a second home. Final thought... I have repeatedly offered to assist the [member name removed] and had I been aware of this prior to today I would have offered to reimburse her for any previous loss out of the commission on the next property they purchased through me. I still would... all she has to do is ask.
Dana B.
04/2013
5.0
real estate agents
  + -1 more
We purchased the house from Florida, sight unseen. He came out and took videos for us and everything. He was beyond phenomenal.
Description of Work: Jules Yates was the realtor for our home we just bought in Michigan.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    500 S. Union street, Traverse City, MI 49684

    www.julesyates.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Real Estate Agents

    FAQ

    Jules Yates - Re/Max Bayshore Properties is currently rated 4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    No, Jules Yates - Re/Max Bayshore Properties does not offer free project estimates.
    No, Jules Yates - Re/Max Bayshore Properties does not offer eco-friendly accreditations.
    No, Jules Yates - Re/Max Bayshore Properties does not offer a senior discount.
    No, Jules Yates - Re/Max Bayshore Properties does not offer emergency services.
    Yes, Jules Yates - Re/Max Bayshore Properties offers warranties.
    Jules Yates - Re/Max Bayshore Properties offers the following services: Real Estate Agents

    Contact information

    500 S. Union street, Traverse City, MI 49684

    www.julesyates.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM