Grand Traverse Roofing

Roofing, Roof Ice/Snow Removal, Skylights,

About us

Grand Traverse Roofing is a leading provider of roofing, siding, and exterior construction services for homes in Grand Traverse area. Our commitment to quality, continuing education and a committed customer service team, brings reliability to consistently deliver the best roofing system available in today's market. We bring the best customer service available to you in the Grand Traverse area and back it up with the best warranties available in the market today.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential repair, replacement and installation of roofing, windows, chimneys, skylights, siding, gutters & ice dam removal..

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
5%
3
5%
2
0%
1
24%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.8

Filter reviews by category

Showing 1-21 of 21 reviews

Z-Michael W.
11/2024
1.0
roofing
  + -1 more
Initially spoke with Josh Ely the owner, had a great conversation and he explained that he would be able to get an estimate for my fiance and I with a roof that needed replaced on a house that we had under contract as buyers. Thankfully we had other estimates lined up because after trying three times to communicate with Josh between his personal number on the card he gave me and his company email after initial contact we received no response. Was pretty disappointed with no communication after Josh specifically telling me he wanted to help and to contact him with the rest of the information about the situation. We were on a timeline, he knew that and he still left us in the dark. Least he could have done is communicate that he could not help.
Description of Work: Roofing services needed
Rating CategoryRating out of 5

Nathan W.
08/2024
5.0
roofing
  + -1 more
They were a great company to work with. The crew was incredibly quick and professional. Came out and did our roof in a day. Fully cleaned up as if they were never there. Nice guys. Josh was great to work with. We got exactly what was quoted and promised. Very happy with their service.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Nicole H.
08/2024
5.0
roofing, contractors
  + 0 more
I cannot say enough good things about Grand Traverse Roofing, owned by Josh Eley. From start to finish, their team went above and beyond in every aspect of the project. They recently reroofed our home and installed new Pella windows, and the results are absolutely fantastic. The crew was incredibly professional, courteous, and punctual, and they completed the job ahead of schedule without compromising on quality. It's rare to find a team that not only meets but exceeds expectations, and Grand Traverse Roofing did just that. The attention to detail and craftsmanship they demonstrated throughout the process was outstanding. I truly appreciate how Josh and his team took the time to answer all of our questions and ensure we were completely satisfied with every part of the project. Their dedication to excellence was evident in the final results, and I would wholeheartedly recommend Grand Traverse Roofing to anyone looking for top-tier roofing or construction services. If you’re looking for a reliable, efficient, and highly skilled team, look no further than Grand Traverse Roofing. They have earned my full trust and admiration!-Nicole Harmeson
Description of Work: roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy F.
07/2024
5.0
roofing
  + -1 more
I would highly recommend and trust Grand Traverse Roofing. We have used them for roof replacement on 3 of our homes here in Traverse City. Josh Ely the owner gave us the best price, always stayed in contact with us and has a hard working crew. They are the best when it comes to a roof replacement.
Description of Work: roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice D.
06/2017
5.0
roofing
  + -1 more
Josh from Grand Traverse Roofing submitted an estimate within 24 hours. Additionally, the work was completed within 36 hours of requested start date. Site was thoroughly cleaned.
Description of Work: We needed a new garage roof ASAP due to heavy moss buildup and water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Mark R.
10/2014
1.0
roofing
  + -1 more
unknown
Description of Work: Never showed up even after confirming the job!
Rating CategoryRating out of 5

Diana B.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: We had a vent ridge put in on our first floor. They still have to come back and finish up putting a vent ridge on the second floor and put down a water barrier for us. I understand how busy the roofing industry is, so I am being patient. I just don't want to go through another winter like we did last year! Josh was very professional and pleasant to work with. I am looking forward to working with him again in the near future. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Doug S.
08/2014
5.0
roofing
  + -1 more
Very pleased with the service. They had the job done in 3 days and that included some construction work that needed to be done on the attached garage roof and the chimney.
Description of Work: Tear off of old roofing and installed new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kathleen G.
08/2014
1.0
roofing
  + -1 more
No work was done.
Description of Work: Had to leave a message and I never received a call back even though I specifically asked for one even if they couldin't do the work. At least the other provider had a recording stating they were too busy for new customers.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Donald M.
03/2014
5.0
roof snow removal, roofing
  + 0 more
Mike came on time, gave a knowledgeable assessment, shoveled some roof snow, and charged me a very reasonable fee. After some weeks, when he came back out due to a renewed ice dam, he did not charge me at all. Moer than fair!
Description of Work: Checked roof leak, removed roof snow and ice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann W.
02/2014
5.0
roof snow removal
  + -1 more
They did a good job and were very good at removing the snow from walkways and deck when finished.
Description of Work: Removed snow from roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sara H.
12/2013
5.0
roofing
  + -1 more
Great company! Very reliable. Came and gave us an estimate and were honest about only needing a repair, not a whole new roof, which we really appreciated. When we need a new roof we will be calling them!
Description of Work: Great company! Very reliable. Came and gave us an estimate and were honest about only needing a repair, not a whole new roof, which we really appreciated. When we need a new roof we will be calling them!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Denny B.
11/2013
4.0
roofing
  + -1 more
Repaired a section of the roof on my home that had failed and created a leak
Description of Work: GRAND TRAVERSE ROOFING

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Judith L.
09/2013
1.0
roofing
  + -1 more
Missed appointment, no calls, no apology, no response to subsequent calls.
Description of Work: Made an appointment for 3:30 in the afternoon: no show, no call, nada. I called twice--the number listed on the website as a land line is obviously a fax machine, so I called the other number. No answer, no recording. Finally, I left a message and asked them to call me by the end of the day. No response. I'm calling someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


jeanne S.
09/2013
5.0
roofing
  + -1 more
On 1st contact (phone) James agreed to come in 2 days in PM. That day he phoned to say he would be later but still coming. He came prepared to repair leaks & did. He said to let him know if any more leaks develop cuz sometimes it's difficult to locate the problem spot(s). On Sunday we had another hard rain, but no leaks have appeared.1620 west lane
Description of Work: Checked roof looking for possible "leak spots." Caulked around vents & chimney. Reported chimney needs to be rebuilt. Will do that next year (April/May of 2014).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RALPH B.
07/2013
3.0
roofing
  + -1 more
Gave an est. of $3000 for a roof repair. Was going to do the same type of repair that had been done before that did not work. Went with another company for more money but a better solution to our problem.
Description of Work: Gave an est.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Margaret F.
05/2013
5.0
roofing
  + -1 more
Very professional in detailing all the work that is in the estimate.
Description of Work: Gave me an estimate for the job - I hired him for the job - he has not started the job yet though - it is schedled for the end of June

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Andrew G.
04/2013
5.0
roofing
  + -1 more
Had the roof replaced due to ice dams melting into the house, the business owner knew exactly what roofing procedures and materials were needed to prevent that from happening again. His team was professional and detail oriented. The shingle color palette he recommended was the one we went with, it looks great and hasn't leaked!
Description of Work: Full roof replacement, gutter adjustment, chimney siding repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Harry R.
10/2012
5.0
roofing, skylights
  + 0 more
I made an appointment for an estimate. The owner arrived on time and gave a rough estimate then and later sent a detailed estimate by email. I asked about the negative review on Angie's list and was informed that a medical emergency left him out of contact for several weeks. We discussed the light tube and decided he would do the roof part and I would do the interior finishing. A second appointment was made to finalize details (shingle color and style etc.), and aside from a miscommunication on the date which was resolved with a phone call, the second meeting went well. The crew arrived a little late on the scheduled day. In spite of winds which scattered debris and material, the work went quickly and cleanup was thorough. My wife and I are happy with the work.
Description of Work: Stripped old roofing, installed 10" light tube, replaced roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

CHRISTINA T.
10/2011
1.0
roofing
  + -1 more
I hired GT Roofing after they came to my home and gave me an estimate on the roofing repairs I needed done. They gave me a date and a time when they would do the repairs. That date came and went, and they didn't show. Giving them the benefit of the doubt, I called and left a message because maybe I misheard the day. Well, they didn't even bother to return my phone call. And when I say they didn't return my call- I mean EVER. They dropped me like a hot potato, with no concern for my schedule or the time I wasted waiting on them. I didn't even pick the date- THEY did! After you take into account the time I spent waiting for the initial appointment, the estimate and waiting for the day of the appointment, I was set back about a month for this project, not including the time it took to find another roofer! Luckily I did find someone else to do the job- and for a lot cheaper. I don't know how people can run a business like that. What job can you get where showing up is optional? Must be nice.
Description of Work: Repair of damaged roofing and some siding.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Grand Traverse Roofing
The reviewer was correct in that this work was not completed that was due to a sudden medical emergency.

Joe A.
05/2011
5.0
roofing
  + -1 more
Took 2 days, one for rip off, one for replacement, very fast, A++ work.
Description of Work: Replaced Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

    Contact information

    333 east state street, Traverse City, MI 49684

    www.grandtraverseroofing.net

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    262400502
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Roof Ice/Snow Removal,
    Skylights,
    Unfinished Carpentry,
    Warranty Companies - Non-Home,
    Roof Cleaning,
    Doors,
    Deck Maintenance,
    Chimney Repair,
    Siding,
    Hauling,
    Gutters

    FAQ

    Grand Traverse Roofing is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Grand Traverse Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Grand Traverse Roofing offers free project estimates.
    No, Grand Traverse Roofing does not offer eco-friendly accreditations.
    No, Grand Traverse Roofing does not offer a senior discount.
    Yes, Grand Traverse Roofing offers emergency services.
    Yes, Grand Traverse Roofing offers warranties.
    Grand Traverse Roofing offers the following services: Residential repair, replacement and installation of roofing, windows, chimneys, skylights, siding, gutters & ice dam removal..
    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Contact information

    333 east state street, Traverse City, MI 49684

    www.grandtraverseroofing.net

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM