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Floodman LLc

Basement Waterproofing, Foundation Repair, Drain Cleaning,

About us

Locally owned & operated family business for over 45 years. Certified technicians. Emergency services 24/7. Full coordination with customer's insurance company.

Business highlights

54 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Property Restoration, Mold Testing, Removal & Remediation, Water Damage Restoration, Fire Damage Restoration, Carpet & Upholstery Cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
3.4
value
3.6
professionalism
3.4
responsiveness
3.8
punctuality
3.8
Showing 1-17 of 17 reviews

Stacy H.
12/2024
1.0
drain cleaning
  + -1 more
Terrible. My elderly mother called because she needed a drain installed in her front yard so she could have a driveway installed. When they got there they said they could do the drain and they could also put in the driveway. They said they could put in crushed concrete that will harden over time. She hired them. They came and spread pea gravel over the yard. Grass was still there growing through the gravel. She called and they came back and dug a little deeper and spread more gravel and told her it would harden. She has not been happy with it since and has been calling but they will not return her call. Now she is stuck in her home because they cannot plow her driveway. They will just plow up the gravel. It did not harden and will never harden they lied and took advantage of my elderly parents. My mom is my dad's caregiver, he has Alzheimer's so she has a lot on her plate and they took advantage of her. I live 4 hours away so I could not be there when they came.
Description of Work: I needed a drain installed in my front yard before I could have a driveway put in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Stacy Quattlander
12/2024
1.0
Google Review
He put a gravel driveway in at my parents house and told her it was crushed concrete. He took advantage of my mom and now will not answer her calls. The snow removal company just tried to plow and removed the gravel. It is a nightmare. You took advantage of an elderly woman. No one should hire this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff Palmer
12/2024
5.0
Google Review
What a easy process to have these guys come do a job. I was given 3 options for mold removal all with pricing. Never pushed for one over the other. Did a wonderful job and definitely recommend these guys. Fair honest and get the job done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Floodman LLc
Jeff, thank you so much. We appreciate the business. Great working with your family.

Kieron Lake
10/2024
5.0
Google Review
Excellent service from beginning to end. At the recommendation of our contractor we had crawl space encapsulation and a dehumidifier installed, along with some remedial mold clean-up because of relative humidity as a result of not having those in place. We received quotes from 3 local providers: 2 were comparable, the third didn’t seem right. Between the two equivalent bids, although both are staffed by locals, Floodman is also locally owned which swayed our decision. Aside from a slight “swimming pool” smell from the cleaning process, which disappeared quickly, there were no other after-effects. But the general quality of air in the first floor living space was immediately better. They also answered lots of post-visit questions, and they schedule to return a year later to check up, which is great. Really appreciated the team responding to us quickly and explaining everything clearly so we could understand and compare different things we were being told during our search among those 3 bids.
Rating CategoryRating out of 5
Yes, I recommend this pro

George Jakubas
09/2024
5.0
Google Review
Working with Floodman crew has been a very refreshing experience. We have had a septic project at Duck Lake that has been a virtual night mare for three years. The Floodam team has been great to work with and have resolved our problem! Great work guys and Thank You!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Floodman LLc
Thank you so much for the nice feedback George. It was great working with you as well. Thanks again for the opportunity to work with you.

Kathy Seekins
06/2024
5.0
Google Review
Floodman is the BEST in town in my opinion. I recommend them to everyone I know. I have been using this company since the early 80's. When our entire basement flooded with sewage I called Erich at 10:30 pm and he arrived at 11 pm and never left til 2 am. Not only that Erich was back at 8 am the next morning. Erich was there every step of the way until the repairs were done-several months later. Erich and his entire staff are absolutely wonderful to work with-professional, courteous, on time and go above and beyond to be helpful. I can not say enough good things about Erich and his staff.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Floodman LLc
Thank you so much Cathy. Always a pleasure working with you. It’s been great having you as a customer all these years. You’re one special lady and anyone who knows you is well aware of that.😀

Update U.
02/2021
1.0
carpet cleaners, upholstery cleaning
  + 0 more
Terrible! They LOST quite a number of our items from dishes to furniture. Had to take them to COURT and we WON! The first thing ERIC the owner wanted us to do was sign an NDA, but as you can see that DID’NT happen. So, You’ve been warned! We were NOT happy at all!
Description of Work: Removal of all items in our home due to black mold.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$18,000

Response from Floodman LLc
Thank you for your comments- Unfortunately this review does not state all the facts of what happened on this project. First of all we took every effort to resolve this issue in a professional manner. We did move and clean contents out of customers home. However there was a professional moving company that was chosen by [Member Name Removed] to care for her contents after they left our facility. This caused a great deal of problems with lost items. The moving company was unwilling to be accountable for their actions. We took it upon ourselves to pay for the contents. Its sad to see the comment " Took them to court and won". In the 50 year our family has been in business we have always tried to put customer service at first place. There were several things with situation that were out of our control. Thanks, Floodman

laura B.
01/2021
5.0
We had Erich do 2 jobs for us - encapsulate a crawl space and waterproof the lower level of a cottage. He did an exceptional job. He was on-time for the initial appointment. He gave us fair estimates. The jobs were started and completed on time. He was always accessible for questions. When his crew found a damaged sewer pipe, he helped to arrange a repair and actually laid extra material (at no additional cost) to contain any spillage from the repair. His level of attention to detail and accessibility is pretty much unheard of nowadays in home repair. I have been around a while, and he (and his crew) are one of the best and most reliable I have ever hired. I would highly recommend his services.
Description of Work: Crawl space encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy G.
01/2021
5.0
basement waterproofing
  + -1 more
Cleaned up and sump pump installed
Description of Work: Water damage
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary J.
01/2021
5.0
basement waterproofing, foundation repair
  + 0 more
They did three positive things : they did what they said they would do; they did it for the price they quoted (no high pressure upsell attempts); and they started and finished when they said they would. Within days the owner, Eric, did a followup visit and we discussed a couple punch list items. To my surprise they got on them that day and completed them. I liked that they are local, honest as far as can tell them, and provided a good value compared to other quotes I had gotten.
Description of Work: WaterProofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Aaron C.
01/2021
5.0
basement waterproofing
  + -1 more
It was a great experience. They were on time. they explained everything. They were great crew, reliable, and friendly. I would refer them to anybody.
Description of Work: They did water proofing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

Steve F.
01/2021
5.0
structural engineer
  + -1 more
They were professional, timely, courteous, good work that would be an a plus job all the way around. And I would recommend them to anyone who asks.
Description of Work: They did construction. Building maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro
$25,000

Kathy D.
01/2021
5.0
basement waterproofing, drain cleaning
  + 0 more
They were all very professional. The salesman followed the process till the very end. It was an excellent experience and I will highly recommend them.
Description of Work: They did waterproofing and they put in a drainage.
Rating CategoryRating out of 5
Yes, I recommend this pro
$17,000

Nick F.
01/2021
5.0
basement waterproofing, foundation repair
  + 0 more
Floodman was professional and fast. They gave me several different options for my foundation repair. They didn’t try to sell me a bunch of services that I didn’t need. They helped me decide which option was best for my situation. We settled on a minimum invasive approach since it was just one small crack and we had not had any problems in the past. After the repair they were available to answer questions I had as I was doing my own drywall repair. They even sent one of their techs back to my house just to check and make sure the repair was curing properly. In my opinion they are the only company to call if you are having basement problems.
Description of Work: WaterProofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer P.
01/2021
5.0
Reliable, thorough and very helpful. Floodman made for an easy process and I am happy with the results.
Description of Work: Mold Remediation
Rating CategoryRating out of 5
Yes, I recommend this pro

Rex G.
01/2021
5.0
Efficient and appropriate
Description of Work: Water damage
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff R.
03/2014
5.0
carpet cleaners
  + -1 more
Eric and his team were friendly, knowledgeable, professional and efficient. We were able to get an estimate within a day or two of contacting Eric. Approximately within a week of getting the estimate we closed on our home and reconnected with Eric to give him our time frame and tentative work schedule of other contractors who would be working on the home. He was very easy to work with and flexible about his availability to complete the job. The first day on the job we were unable to be at the house. Eric contacted me as he got into the job and stated he wasn't totally happy with how the floors and grout were cleaning up, but also stated the floors looked much better. Upon our initial review of the work there was a noticeable difference and we were happy to have the floors "cleaned up". Within a day of the floors being done and dried we covered them with mover's paper in preparation of our household being moved into the home. Once the move was completed and we uncovered and lived in the home for a day or two we too were not 100% pleased with the cleaning results. But as soon as we called Eric, he offered to come and give it another try. He came back in within 2-3 days with a crew of three guys and they worked for 2 more hours at no additional charge - again hand and machine scrubbing the grout and tile. This time much more of the grime was removed. We were very satisfied with his work and satisfaction guarantee. In his defense, the tile and grout in the kitchen, hallway and downstairs bathroom were severely soiled, and very dirty/grungy/grimy. So severe that we had considered having it all removed and replaced, but didn't want to incur such an expense. Eric and his team saved us a lot of money by giving us some clean and revived tiling and grout.
Description of Work: Deep cleaned carpeting in our living room, 3 bedrooms, and open stairway. Also hand and machine scrubbed tile and grout in 3 bathrooms, hallway, foyer, and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Floodman LLc
Thank you, [Member Name Removed] for your review. Erich and our team are more than happy to have been there for you as quickly as possible and pride ourselves on getting it done "right"!

    Contact information

    195 N US-31 S B, Traverse City, MI 49685

    http://floodman.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    IICRC #106018

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Waterproofing,
    Foundation Repair,
    Drain Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    Floodman LLc is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Floodman LLc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Floodman LLc offers free project estimates.
    Yes, Floodman LLc offers eco-friendly accreditations.
    No, Floodman LLc does not offer a senior discount.
    Yes, Floodman LLc offers emergency services.
    No, Floodman LLc does not offer warranties.
    Floodman LLc offers the following services: Property Restoration, Mold Testing, Removal & Remediation, Water Damage Restoration, Fire Damage Restoration, Carpet & Upholstery Cleaning.

    Contact information

    195 N US-31 S B, Traverse City, MI 49685

    http://floodman.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed