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Bigelow Carpet & Duct Cleaning Inc

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Bigelow Carpet & Duct Cleaning, Inc. is proud to serve the greater Grand Traverse County area with quality residential / commercial carpet, upholstery, specialized spotting, and air duct cleaning. We are also proud to offer water damage restoration, deodorization / decontamination, and inspection services. There is not a job that is too small or too large for Bigelow Carpet & Duct Cleaning. We do offer 30 days before paying if needed.

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial carpet, upholstery, specialized spotting & air duct cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 1-8 of 8 reviews

Aaron R.
11/2023
1.0
carpet cleaners
  + -1 more
Worst service and unprofessionalism I’ve ever seen out of a local business. I have met Steve in person and used him on multiple occasions, but I would never recommend him to any other local business.
Description of Work: Carpet and scratching

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,400

JERRY H.
10/2015
5.0
carpet cleaners
  + -1 more
IT TOOK STEVE BIGELOW ABOUT 45 MINUTES TO REMOVE THE STAINS FROM THE CARPET. THE STAINS HAD DRIED AND HAD SOAKED IN. THE STAINS ALL DISAPPEARED-- NO TRACE OF THEM.
Description of Work: REMOVED A PRINTER INK (LIQUID) SPILL IN MULTIPLE SPOTS ON CARPETED STAIRS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Barb M.
07/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
He worked very hard and did a great job. I would highly recommend him.
Description of Work: The Owner, Steve, cleaned the air ducts and the next day cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Barbara S.
05/2015
4.0
carpet cleaners
  + -1 more
It went ok. It was good.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

JERRY H.
09/2013
5.0
carpet cleaners
  + -1 more
EXCELLENT-- HE IS PRICEY COMPARED TO OTHERS BUT THE WORK IS FIRST CLASS. WE HAVE USED HIM SINCE 2004.
Description of Work: CLEANED ALL CARPETING AND RUGS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryann S.
08/2013
5.0
carpet cleaners
  + -1 more
I needed carpets cleaned on short notice. I had originally called Scott's Carpet Cleaning and when they were not available, they highly recommended Bigelow Carpet. I called, left a message and they got back to me right away. They were able to fit me in on the day I needed. Steve called me that morning to keep me informed of arrival time. Pricing is based on sq ft. Upon arrival, he measured the areas to be cleaned and gave me a quote. I got a 10% discount because there was no furniture in the house. He did an excellent job deep cleaning the carpets and they were dry in a few hours. He also checked the dryer vent and air vents and made some recommendations. He was very professional, knowledgeable and friendly. I would definitely call Bigelow again in the future.
Description of Work: Steam cleaned carpets in 3 bedrooms, a hallway, 3 sets of stairs and a family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282.5

NATHANIEL P.
03/2011
5.0
carpet cleaners
  + -1 more
Like clockwork. Owner called back to make appt., called to verify the time and day several days later, did a good job.
Description of Work: Steam cleaning the carpet in living/dining area, master bedroom, and entrance and high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Mr W.
04/2010
5.0
carpet cleaners, air duct cleaning
  + 0 more
Arrived early, got to work and finished in good time. Great guy to work with.
Description of Work: Cleaned a huge stain that resulted from a sick dog - also cleaned 2 expensive chairs and a mattress. He educated me on the process and why his company is very thorough and professional. Small company with great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    8836 Cedar Run Rd, Traverse City, MI 49684

    www.bigelowcarpet.biz

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Dryer Vent Cleaning,
    Upholstery Cleaning,
    Upholstering

    FAQ

    Bigelow Carpet & Duct Cleaning Inc is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Bigelow Carpet & Duct Cleaning Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Bigelow Carpet & Duct Cleaning Inc offers free project estimates.
    Yes, Bigelow Carpet & Duct Cleaning Inc offers eco-friendly accreditations.
    No, Bigelow Carpet & Duct Cleaning Inc does not offer a senior discount.
    Yes, Bigelow Carpet & Duct Cleaning Inc offers emergency services.
    No, Bigelow Carpet & Duct Cleaning Inc does not offer warranties.
    Bigelow Carpet & Duct Cleaning Inc offers the following services: Residential and commercial carpet, upholstery, specialized spotting & air duct cleaning.

    Contact information

    8836 Cedar Run Rd, Traverse City, MI 49684

    www.bigelowcarpet.biz

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM