HI TECH MECHANICAL

Came the day after I called to give me an estimate. Six weeks later after giving them the go ahead, I was still waiting. I kept getting excuses that they were busy and that they were short of personnel. Every time I called I was told it would be next week. Finally Bill Murray (the owner) called. He said he wanted to come out the next day, Thursday, review the work to be done And do the job the next day on Friday. He showed up as promised (sans protective Covid mask) and spent all of two minutes asking what I wanted done??? As he got into his car to leave he said his men would be out the next day...or Monday. I left several messages both on Friday and Monday with people from the business. They told me Bill would call me back. No one ever showed up or even bothered to call me. Two weeks later, nothing. Is it too much to expect professional service these days? If you didn’t want the job, why not just tell me rather than wasting eight weeks of my time. One can only assume that their workmanship is no better than their customer service. I’m probably lucky.