Alloy Gutter Inc

Read this if you are considering them!!! I decided to go ahead and purchase 6” gutters and told the salesperson "I would like to move forward”. I was told a scheduler would call me the following week to set an installation date. They never called to schedule an installation. The following Monday morning (around 8:15 am) I was getting ready for work and I heard a faint knock at my front door. The doorbell wasn’t used, so I looked to see who it was. To my shock, a crew was in my front yard, with ladders and boxes set up. I had NO appointment set, no contract signed (they emailed me an agreement which all parties needed to sign but we did not even get to that point), no deposit made, and no knowledge of a crew coming over to my house. I immediately asked them to stop and put the scheduler on the phone. Next I get a call from the owner and he started talking about traffic on I-75 when I asked what was going on. I asked this man how they could just show up without an appointment after having told me this was the next step. In addition, I told him we had a 9 am work ordinance and if they had called and properly scheduled an appointment I would have discussed this with them. I was given no clear answer to my scheduling question so I told them to leave immediately. This type of thing is not supposed to happen in real life.

Great! They responded fast, reasonable price, professional and high quality work.

I have to say this was by far the BEST experience I have ever had with any company. This company was very quick to respond. They responded to my request for quote the very next day after I had posted it. Alloy was able to survey the house using satellite technology and provide an accurate quote the same day. This company not only provide me with a timely quote but also included their current insurance certificate, a homeowner estimate letter and a brochure of the gutter guard strainer. All the information neatly and professionally package into one email. Finally once I had the information from the other company I was able to make an informed decision and hands down this company one my vote. Next step was to setup an appointment for them to come out and do the work - my wife called at 6:30am and they were able to get us on the schedule the same day which was wonderful. The company came out at the time that they stated they would be there and within 2 hours after there arrival my mother had brand new seamless gutters with gutter guards installed. My mother loves her new gutters and I really appreciate the professionalism through out the installation. I would definitely use this company any of my future needs and highly recommend them to other. To the Alloy team great job and keep up the good work.

I CALLED ALLOY GUTTER, ONE WEEK AGO, AND TOLD THEM I NEEDED MY EXISTING GUTTERS TAKEN DOWN, AND NEW GUTTERS INSTALLED, ALONG WITH GUTTER LEAF PROTECTION. I WAS TOLD, THAT AN ESTIMATOR WOULD CALL ME, TO SCHEDULE AN APPOINTMENT, AT MY HOME. NOBODY FROM ALLOY GUTTER, EVER CALLED ME BACK - WHAT OUTSTANDING SERVICE ! IMPO, MUST BE " FAT & HAPPY ", LIKE MANY OTHER HOME REMODELERS HAVE BEEN, FOR MANY YEARS NOW - BUT THAT'S ABOUT TO CHANGE, SOON ENOUGH, AND THEY'LL BE FORCED, TO " GET THE RELIGION ", IF THEY WANT TO STAY IN BUSINESS. BASED UPON THEIR TOTAL LACK OF RESPONSIVENESS, I WOULD DEFINITELY NOT RECOMMEND, HIRING THIS COMPANY, AS THEIR ARE MANY OTHER COMPETING COMPANY'S, ALL HIGHLY RATED, ON ANGIE'S LIST, THAT DO THE SAME EXACT TYPE OF WORK.

I had my estimate within hours of a request and then service was scheduled and installed all within a few days. I have recommended already to a few people. Thanks for the great work and saving us from fall gutter clean out.

company wanted pics. I sent them the pics on Friday November 09. On Monday November 12 they emailed stating that they only do k-style gutters, not box style and that a sheet metal company would be more suitable for us. So they did not show up to quote, nor did they do any work for us.

Very well. They did it how I wanted it done, and even worked in the rain to finish in one day. I'm very satisfied.

The gutters initially leaked in several areas after installation with the first rain. However, the company was responsive and came out twice to fix them. All is well now.

They arrived when scheduled. The installers were professional, answered our questions and did a great job. They cleaned up when the job was completed. My gutters drain properly and look great.

it went good it took a couple of days to finish and clean up was good

They were able to quote me a price over the phone, and started work the next day. It took about 1.5 hours for two sections, about 20 ft. each with a couple of corners. They were less than half the cost of the two other estimates, and so far I don't seen any problems with the quality of the work. Unlike the others, they were willing to use the existing downspouts which were okay. Only some minor damage to some plants in the front where they needed to put their ladders. They did respond to my requests about securing the fascia boards well, and mounting the new gutters under the drip-edges.

Very prompt and services were done to my liking

Perfect! I was provided an estimate with no surprise costs. Workers were professional and provided gutter expansion to match new roof so that no water would be on the roof.

Very well,they were on time and completed job quickly.Would recommend this company.

It went really well. Everyone over the phone and who came to my house were all professional, courteous and friendly. I was getting my house repainted. They were honest and straightforward with me, telling me that my gutters could go another couple of years. Since I wanted everything repainted, we chose to have the gutters replaced. They came out to take them off before painting started and came back to put up the gutters afterwards. Additionally, another company had told me that I should replace all my fascia boards. Alloy told me that they were all in good shape. The painters kept an eye on the boards and confirmed they were all in good order. Alloy saved me over $6000.

The guys were in and out in under an hour. They arrived promptly, were courteous, professional and were very helpful!

Alloy tore down and replaced a damaged section of existing gutters. They removed the existing section that ran the full backside of the house two stories up and the downspout to replace. Looks and works great!

Alloy gave me a good price, they were efficient and proficient. I also needed my fascia boards to be replaced due to rotting. I had a problem with a part of their installation and they came out 2 days later and fixed it to my satisfaction. They were very professional and courteous.

It went well. The team arrived on time,completed the work quickly, cleanly and left. I was pleased.

Alloy was at my house the day after I gave them the job. They replaced my house gutters and downspouts plus added leaf guards in about 2.5 hours. The crew was efficient and cleaned up after the job was done. I'm very happy I hired Alloy to do the job!

Excellent work. Really fast and efficient. Several months later I needed a repair on a small section; they came the next day and fixed it beautifully.

Everything was done professionally from the minute we contacted Alloy Gutters. Work was done as expected and done quickly. Workers were very professional and left no mess. Would certainly hire them again. Gutters matched the house and installation was done even during cold weather.

Had the work done about 2+ years ago, cost shocked me, but I wanted seamless gutters and by the time I had someone deliver the gutters and bought the hardware etc, I wouldn't have saved much I suppose. Recently half of one side of the home's gutter fell completely off, called Alloy to see if they would warranty. Normally I wouldn't bother, but I found that the hangers were spaced too far away to hold for ice/snow. At the very end of the gutter, the space between the first and second hanger (bracket?) was over 36 inches! (42 to be exact!) They sent an estimator out, and said it was because of the fascia, apparently they rely entirely on the 1x4, 1x6, etc. fascia to hold the gutter, as opposed to screwing into the rafter itself. You wouldn't hang a TV mount off of the drywall alone would you? P.S. I asked them prior to install about the fascia, and if it was ok, if it needed changed, redone, etc, it passed their standards and install followed shortly after. All in all for the price I paid, I thought I would get a professional job. I was mistaken. Brackets over spaced most likely to save on cost, brackets not screwed into rafters, overuse of caulk and silicone, and not enough nails from back of gutter to fascia causing leaks prior to complete failure. Leak also caused the wood trim around my bathroom window to swell and rot. And they said this is billable work and they won't cover it and swear it's the fascia thats the problem for not being nailed off enough, something I wish these qualified gutter installers may have caught prior to installing my expensive gutters. Overall hack work in my opinion, typical DIYer could've done better. Probably better off calling some siding guys who also do gutters, or maybe their rival company.

He finished the project in a timely fashion, and price was a little more than I wanted to spend, but I wanted them done right. I have several corners leaking and the caulk/sealant looked like they rushed the job and overdid some areas and would probably catch debris in the gutters and clogged it up. I notified the company of the leaks and they were supposed to come out last week to fix the issue and still waiting.

I was not home. I sent photos and they were able to quote based on the photos. They responded promptly and got the work done when promised. Seems to have done a good job. I did not shop around so I can't speak to whether the price was fair.