True Built, LLC

roofer

About us

True Built home pros are roofing professionals with over 20 years experience full roof recovers, tear offs, and life time repairs. From storm damaged roofs, insurance repairs, gutters, and metal trim work. All of our repairs are done back to manufacture spec with lifetime warranties. We do residential shingle, flat, and metal roof types. Free roof inspections and free estimates. Call and see if you qualify for a free roof covered under storm damage! Or see how much we can save you on a new roof!

Business highlights

14 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 51-75 of 183 reviews

Albert H.
04/2019
5.0
Very efficient to complete the task.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Kathryn W.
03/2019
5.0
The job required some investigation beyond an inspection of the roof. These guys went into the attic and figured out what two other contractors missed. They also noticed another potential trouble spot and fixed it before it became a problem. Definitely would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Kathy S.
03/2019
5.0
True Built contacted me right away, did not have to leave a message and wate for a call back. The wre on time, did a great job, and pricing was reasonable for the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard T.
03/2019
5.0
Very professional. Single day repair with no cleanup or mess. Very flexible and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pennie M.
03/2019
5.0
Very pleasant and prompt to work with. Have already recommended them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david F.
03/2019
5.0
John went all the way up to the roof and inspected the shingle. They did good work, reasonable cost and I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
02/2019
5.0
John is the owner and he is awesome. His partner Tyler was also terrific. This was a small project (2 guys for 6 hours each) but an emergency as I had water dripping in my family room. They called me within minutes of my use of Home Advisor. They came the next morning and did the work the same day. Really nice guys and great job and cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tom r.
01/2019
5.0
we tried to find someone to work on our barn roof for three or four months before Christmas. everyone came by, took measurements and quoted prices. everyone said they would start; next week or call you in one or two days and; but no one did, Then true built called after I asked home advisor for help and we spoke to John and Tyler. they did everything they said they would do when they said they would do it without excuses or unnecessary delay even though its January in Michigan. those two men put a dutch colonial roof on our two-story barn in approximately three days over a period of a week and I can guarantee anyone who asks that at least six days of that week were about as nasty as working outdoors could be. I would recommend these guys for any job they felt qualified to tell you they could do because you can trust what they say. they were reasonable in their price and, after the down payment, they refused to take money until the job was completed. they deserve every star I've given them and I would give them six for trustworthiness. my job is completed and my headaches are gone. thanx true built. it was a pleasure working with you. I have never given a five star rating because I feel like there is always room for improvement. maybe its just my project, but, I had answers to every question, and no worries before, during or after the project was completed. I guess sometimes you just hit the jackpot. I seriously doubt that there was anything they could have done to make this project go any smoother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Andrew H.
01/2019
5.0
Company did some chimney repair for me. Crew was professional, knowledgeable, polite, and honest. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Keyonte S.
12/2018
5.0
Great company , came on time and fix the issue immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat S.
11/2018
5.0
Actually they didn’t find anything to repair, so they were so honest. They could have told me anything, I couldn’t get on the roof myself. Good to know there are still honest people out there

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas M.
11/2018
4.5
John and his crew were excellent. I would recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter G.
10/2018
5.0
Very professional. Very helpful information. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean F.
10/2018
4.0
The roof leaked, and True Built came to fix it on 10/2. It leaked again in the same spot that weekend. I tried calling and emailing, but got no response. (Being a weekend, I didn't really expect one yet.) When Monday came and went, I tried texting, but still got no response. Late Tues. afternoon, I tried calling again, and got John. An appointment was set for early Thursday. They called to let me know that they would be a little late, but were not as late as they thought. They found another problem and fixed it, hopefully solving the problem. I would have given a 5 star rating if any of my attempts to reach them had worked.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$350

Anne T.
09/2018
5.0
They were very knowledgeable. They recommended more work to be done and still quoted a lower price than everyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dane B.
09/2018
5.0
Arrived on time. Offered to do the work on the spot.. Good price, quick service. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron I.
09/2018
5.0
Received excellent evaluation of problem and the solutions were clear and concise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Jim A.
09/2018
5.0
We had a small project that they responded to quickly and efficiently. They were very pleasant and very helpful. Thank you John!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
09/2018
5.0
They were friendly, quick to respond, they gave me a couple of options and then matched the current roof where replaced. They did a thorough job of cleaning up once the job was completed. I would highly recommend True Built to my friends and neighbors (I already have) and will use them again for repairs or complete tear off and reroof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane D.
08/2018
5.0
Responded quickly, found the area where my roof was leaking, fixed it in an hour. Very nice, knowledgeable and professional and efficient. I will call them again for any future roofing, siding, or gutter work, Thanks John and Tyler!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$350

Andrew M.
08/2018
4.0
Very prompt response. Professional start to finish. Only wish that they had a website.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Gale L.
08/2018
5.0
John came out promptly when we had a very bad leak due to the erosion of the flashing around a pipe. He did not try to sell us anything we didn't need and did a great job at a good price. We are very happy with the repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Shane S.
08/2018
5.0
Very friendly, very efficient, very fair. Didn't upsell anything. Went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Richard N.
08/2018
5.0
Listened to my needs.....did not try to sell me anything I didn't need/want. Courteous and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

13147 Concord Drive, Sterling Heights, MI 48313

http://truebuilthomepros.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
Closed
Sunday:
12:00 PM - 7:00 PM

Service Categories

roofer

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: Closed

Sunday: 12:00 PM - 7:00 PM

True Built, LLC accepts the following forms of payment: CreditCard
Yes, True Built, LLC offers free project estimates.
No, True Built, LLC does not offer eco-friendly accreditations.
No, True Built, LLC does not offer a senior discount.
No, True Built, LLC does not offer emergency services.
Yes, True Built, LLC offers warranties.

Contact information

13147 Concord Drive, Sterling Heights, MI 48313

http://truebuilthomepros.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
Closed
Sunday:
12:00 PM - 7:00 PM