The Computer Guy

Computer Repair, Computer Sales, Phone Service - Landline,

About us

Providing comprehensive IT services for small businesses. We specialize in the following areas: - Help Desk / Desktops & Servers - Networking technologies including (Wireless, Network Security, Infrastructure) - Communications technologies including (VoIP Phone Systems) - Perimeter Security technologies including (Security Cameras, Door Access Systems). Low-Voltage Cabling (Ethernet, AV)

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

We are pretty much a one stop shop for all of your computer related needs: I.T Services, Computer Repair, Data Recovery, Network Setup (wired and wireless), Home and Small Businesses, Website Design, I.T training! Small Business Services - (Full service I.T. department, without the commitment of having a full-time I.T. personnel), Network administration and maintenance, Printing and Scanning solutions, Backup and Recovery, Web Design, Consulting and I.T. efficiency planning)

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.980 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-80 of 80 reviews

Michael K.
04/2015
5.0
computer repair
  + -1 more
See above
Description of Work: Worked on my Dell laptop which was not working very well. Roman was punctual, professional and overall a nice person. He even followed up with an e-mail a few days later to see if we had any problems not corrected by his visit. Would highly recommend his service to anyone who has a computer that has problems. Reasonable rates and service can be done remotely or depending if you are in his local service area, onsite as I had arranged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jesse J.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: The date is approximate. I don't really remember. He drove out to meet me to take a look at my computer and gave me a recommendation, which I followed through on. I appreciated that he didn't offer to repair my computer when he knew it would not be in my best interest. I appreciated that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
04/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: They did not respond at all.

Rating CategoryRating out of 5
responsiveness
1.0


Response from The Computer Guy
Hi [member name removed], I apologize for your experience, however, you must be reviewing the wrong business or you have never left a voice mail. Each voice-mail is digitized and saved and I do not recall getting a call from you. We strive our best to return every single call. If you could provide date and time of your call and the phone number from which you called or the number that you left on the voice-mail, I can review our records and try to get to the bottom of it. Meanwhile, if you are still experiencing a computer issue, I would love to take care of that for you. Please either send me a private message through Angie's list system, or call (248) 648-1349. If no-one answers, please leave a voice-mail and I will get back right away. Sincerely, Roman

Contact information

7400 Triangle Dr, Sterling Heights, MI 48314

http://www.TheComputerGuyMI.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Phone Service - Landline,
Internet Service

FAQ

The Computer Guy is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Computer Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Computer Guy offers free project estimates.
Yes, The Computer Guy offers eco-friendly accreditations.
No, The Computer Guy does not offer a senior discount.
Yes, The Computer Guy offers emergency services.
No, The Computer Guy does not offer warranties.
The Computer Guy offers the following services: We are pretty much a one stop shop for all of your computer related needs: I.T Services, Computer Repair, Data Recovery, Network Setup (wired and wireless), Home and Small Businesses, Website Design, I.T training! Small Business Services - (Full service I.T. department, without the commitment of having a full-time I.T. personnel), Network administration and maintenance, Printing and Scanning solutions, Backup and Recovery, Web Design, Consulting and I.T. efficiency planning)

Contact information

7400 Triangle Dr, Sterling Heights, MI 48314

http://www.TheComputerGuyMI.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM