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ServiceMaster Professional Cleaning

Carpet Cleaning, Mold Testing & Remediation, Floor Cleaning and Waxing,

About us

Specialize in all forms of disaster restoration and can work with and bill your insurance company directly.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery, smoke, water, fire, soot damage cleanup, sewer, trauma, janitorial, boat, RV cleaning & mattress.

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
18%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-11 of 11 reviews

Carol F.
03/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had a minor fire -- mostly soot damage, confined to one part of our bedroom. Clean-up was pretty thorough (but we had to wait rather a while for it to be done). Clothing, curtains, etc., that had to be cleaned were gone for more than a month, which seemed excessive. Some items were sent to the wrong people, and we received items that belonged to someone else. It all got straightened out in the end, but for the price, I expected better. |As to the "use again" info, there are not a lot of people who do restoration cleaning where we live; that affects my answer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$5,000

Ann K.
10/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had to call them back to redo missed parts of the carpets. Left streaks when they did not overlay the cleaning wand.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$130

carma B.
05/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Donna D.
11/2014
5.0
carpet cleaners
  + -1 more
My dog peed on the carpet so he pulled off the carpet and washed the back of it and got rid of the padding. He came back twice till he got the odour out. He did a lot of work on my carpet to get the dog pee out. I did have to replace the padding. Craig White out of Adriane came out.
Description of Work: I used ServiceMaster. They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark M.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol L.
09/2013
5.0
carpet cleaners
  + -1 more
They were punctual and professional. They have cleaned this carpet previously, several times. This time the end result seems even better than previously. The carpet looks cleaner and fresher and even the "traffic problems" are almost invisible.
Description of Work: Cleaned living room and bedroom in a student rental apartment where carpet is about 10 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joe G.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent job. Took the time that was needed to thoroughly clean the carpets. Carpets looked great when completed. Very professional and respectful of our home and schedule. Polite and courteous.
Description of Work: Cleaned Carpets in our residence, whole house (4 bedrooms, living/dining area. family room. Some deep stains removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

Barb C.
04/2013
5.0
carpet cleaners
  + -1 more
Excellent arrived 15 min early discussed work he would do and the price we chatted briefly he set to work and finished in a timely manner I thought.
Description of Work: Carpet cleaning in living room, entryway and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dick & Jackie P.
01/2013
5.0
carpet cleaners
  + -1 more
Called to let us know they would be 10-15 min. late which was appreciated. Very professional.
Description of Work: Cleaned bedroom & stair carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marie K.
08/2012
3.0
carpet cleaners
  + -1 more
Overall they were nice and professional. They arrived on time and work well with scheduling but the carpet cleaning itself was not done well as stated above
Description of Work: Although the people involved in the company were very nice and pleasant, the work done was not really good. The stains on the carpet were not removed. In one room they just went around a bed instead of moving it and we had to move the bed and complete the job ouself. Also, we had notified them we were hiring them to clean for pet smells in one of the homes and nothing was used to complete the odor removal. We ended up hiring and paying another company to complete that job. We used them at two different houses and both houses, the carpet was not thoroughly cleaned. They were punctional and very nice, the cost was good but the work itself was less than acceptable. We were very disappointed at both houses.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$300

carma B.
02/2012
5.0
carpet cleaners
  + -1 more
I have used them several times.
Description of Work: I use SERVICE MASTER CO for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ServiceMaster Professional Cleaning
The member has a beautiful home and we are so pleased she selects ServiceMaster for her cleaning. The member has been a loyal customer for many years...

    Contact information

    9415 Northland Dr, STANWOOD, MI 49346


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Mold Testing & Remediation,
    Floor Cleaning and Waxing,
    Window Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    House Cleaning

    FAQ

    ServiceMaster Professional Cleaning is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:30 PM

    Tuesday: 9:00 AM - 4:30 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 4:30 PM

    Saturday: Closed

    ServiceMaster Professional Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ServiceMaster Professional Cleaning offers free project estimates.
    Yes, ServiceMaster Professional Cleaning offers eco-friendly accreditations.
    No, ServiceMaster Professional Cleaning does not offer a senior discount.
    Yes, ServiceMaster Professional Cleaning offers emergency services.
    Yes, ServiceMaster Professional Cleaning offers warranties.
    ServiceMaster Professional Cleaning offers the following services: Carpet cleaning, upholstery, smoke, water, fire, soot damage cleanup, sewer, trauma, janitorial, boat, RV cleaning & mattress.
    Duct Cleaning

    Contact information

    9415 Northland Dr, STANWOOD, MI 49346


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    Closed