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Aire Serv of the Lakeshore

4.3(
10
)

Heating and Air Conditioning, Water Heaters, Natural Gas Lines,

... +1 more

About us

Aire Serv of the Lakeshore is a locally, family, and veteran-owned company. We are open 24/7 to provide expert service, with no overtime or other hidden charges and we offer upfront pricing. You will know what you are paying before we start any job because we charge by the job and not by the hour. Our professional technicians are highly trained to service all brands of furnaces, air conditioners, heat pumps, boilers, water heaters, and air handlers.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Boiler, Furance, A/C service and repair, system maintenance, Replacement and installation, High efficiency upgrades, zoning systems.indoor air quality. We service both residential and commercial applications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.310 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
10%
2
10%
1
10%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-10 of 10 reviews
scott M.
02/2020
1.0
heating & air conditioning/hvac, water heater repair
  + 0 more
they marked up the cost of water heater from $1200 to $2000 and where at home for 2 hours and billed me for 4.5 hours at $250 per hour and they installed a water heater that was damaged dishonest company after speaking with owner I was told thats the way it is done do not use this company
Description of Work: water heater replacement
Rating CategoryRating out of 5
Response from Aire Serv of the Lakeshore
You called us on a Tuesday morning and we came over at about 10:30am, diagnosed you needed a new draft inducer assembly/then we called the wholesale house with you while standing at the water heater and found out it was going to cost just over $700 to get and install the parts, and it was 3 days out. Since the water heater was about 20 years old you asked about a new one. We gave you a price to install it that evening and you did not say yes while we were there. You called 2 other companies for pricing and were quoted $1800 from a local plumber and $1200??? from another one (which the water heater and parts cost $1430 in total), then you called us with the pricing you had been quoted. We told you that was great and wished you the best with getting your new water heater form another company but we could not do it for that low. You then called us back and said that you wanted to go with our company. We showed up at 5:30pm to your home, it was snowing pretty good that evening, and we had to go up and down a pretty steep hill, in 6" of snow getting your old water heater out and new one into your basement from around back of your home (I know this sounds like your grandpa's story of how hard it was growing up, but it's true). I even removed the old venting you had through the concrete wall and redid it so it was air tight and secure for you, installed a water alarm in case your antique boiler ever starts to leak, new gas shut off valve and connector, drain pan, and water shut off valve and connectors. We finished the job just before 8pm and you had hot water again. Then you called us 2 weeks later all upset that you over paid??? I'm still trying to understand how we did you wrong. There is so much more I would like to add here, but I am limited to space. No matter what, if you had to call us in the future, know we would be out there to service you if needed.
Pennie R.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are very thorough and excellent.
Description of Work: They installed a new humidifier and they put in a new filter
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela B.
04/2018
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
He was brilliant and was able to stop this leak by installing a new piece my husband just bought for the dishwasher. They're resposnive, efficient, reasonably priced and the nicest people to work with. I also received a text with the picture of the guy they were sending out which I thought was great.
Description of Work: Our dishwasher started leaking and I was going to call a plumber but then remembered we used them 3 years ago to assist with a tankless water heater at the best price imaginable so they had some plumbing background. One of their guys is a former appliance repair man and he came to look at it and fixed the issue.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deb R.
04/2018
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were very professional and did a good job. Their price was better than other quotes I received and it included a tankless hot water heater.
Description of Work: They installed a boiler furnace and a tankless hot water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Bruce C.
08/2017
3.0
heating & air conditioning/hvac
  + -1 more
Looked at it- didn't open anything said I needed a new one
Description of Work: Air conditioner service
Rating CategoryRating out of 5
value
2.0
responsiveness
5.0
punctuality
5.0
$89
04/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Excellent quality and professional service.
Description of Work: Furnace, A/C and water heater installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew L.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well! Exceptional service! A+
Description of Work: Furnace stopped working with outside temp in the 30s. Inside temp in the low 50s and it was Saturday! Aire Serv got ahold of a technician who called me right back and guided me through diagnostics and repair over the phone. Problem fixed in 15 minutes with no charge. The guy was patient and professional. He also suggested I invest in CO monitors given the age of the furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela B.
04/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Jeremey and his team did an amazing job. Our water tank bailed on us and flooded the basement. Jeremy did some research and was able to replace our 75 gallon tank with an amazingly cost efficient tankless water heater for less than it would cost to replace the 75 gallon tank. We were so happy with the service, we had his team service our furnace, replace our thermostat and clean our vents. Quality service, right here in Spring Lake.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jonathon S.
11/2015
2.0
heating & air conditioning/hvac
  + -1 more
It started out ok, but after 5 minutes he went off subject. He started talking to us like we were dumb. He told us, at one time, if we don't like what he says, he could leave. It was like he didn't want the job in the first place. We got a bad feeling from the man.
Description of Work: We wanted an estimate on a new furnace and air conditioner.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Aire Serv of the Lakeshore
[Member Name Removed]; I'm very sorry to hear that you had a bad experience with Aire Serv of the Lakeshore. Aire Serv's Code of Values are all about impressing our customers with expertise, efficiency and courtesy. Contact me any time to discuss how we can make this right. Joe Gonnella, president - Aire Serv of the Lakeshore
Kurt F.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

    Contact information

    14721 Cleveland Street, Spring Lake, MI 49456

    http://www.aireserv.com/the-lakeshore/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Natural Gas Lines,
    Air Duct Cleaning

    FAQ

    Aire Serv of the Lakeshore is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Aire Serv of the Lakeshore accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Aire Serv of the Lakeshore offers free project estimates.
    No, Aire Serv of the Lakeshore does not offer eco-friendly accreditations.
    Yes, Aire Serv of the Lakeshore offers a 0% senior discount.
    Yes, Aire Serv of the Lakeshore offers emergency services.
    Yes, Aire Serv of the Lakeshore offers warranties.
    Aire Serv of the Lakeshore offers the following services: Boiler, Furance, A/C service and repair, system maintenance, Replacement and installation, High efficiency upgrades, zoning systems.indoor air quality. We service both residential and commercial applications.

    Contact information

    14721 Cleveland Street, Spring Lake, MI 49456

    http://www.aireserv.com/the-lakeshore/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day