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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
14%
3
14%
2
0%
1
29%


Rating CategoryRating out of 5
quality
3.3
value
3.7
professionalism
3.4
responsiveness
3.3
punctuality
3.4
Showing 1-7 of 7 reviews

03/2006
1.0
appliance repair
  + -1 more
IT TOOK THEM A WEEK TO COME OUT TO LOOK AT IT, AND THEN THREE WEEKS TO FIX IT. WE ALSO HAD TO WAIT FOR THE PART TO COME IN WHICH TOOK ANOTHER WEEK. BY THE TIME THEY GOT IT DONE, I HAD NO STOVE FOR FOUR WEEKS.
Description of Work: WE PURCHASED A STOVE AND A WARRANTY. THEY HAD TO REPLACE THE COIL WIRE BECAUSE IT BURNED OUT.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

03/2006
5.0
computer repair
  + -1 more
THEY FIXED IT IN ABOUT THREE DAYS. I AM HAPPY WITH THE WORK THAT THEY DID FOR ME. I DID NOT HAVE TO BUY A NEW COMPUTER BECAUSE OF THEM. THEY SAVED ME A LOT OF MONEY.
Description of Work: THEY FIXED THE HARD DRIVE IN OUR COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sam R.
03/2006
4.0
computer repair
  + -1 more
THEY WERE A LITTLE BIT CONFUSED ON THE INFORMATION AS FAR AS GETTING THE REPLACEMENT PART. I TRIED CALLING, BUT GOT AN AUTOMATED SERVICE. I ENDED UP TAKING IT IN TO GET THE PART. THEY DID AN OKAY JOB. I AM NOT SURE IF I WOULD USE THEM AGAIN.
Description of Work: THEY REPLACED A POWER SUPPLY IN MY COMPUTER.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

03/2006
5.0
tv repair
  + -1 more
WE HAVE A WARRANTY ON THE TV AND IT WAS WELL WORTH THE MONEY. THEY CAME OUT AND DID THE JOB IN A TIMELY FASHION. THEY WERE VERY FRIENDLY AND VERY PROFESSIONAL.
Description of Work: THEY REPAIRED OUR TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TONI F.
03/2006
3.0
appliance repair
  + -1 more
WHEN I CALLED THEM THEY DIDN'T ACT LIKE THEY HAD ANY RECORD OF ME CALLING THEM. THEY HAD TO CALL THE PEOPLE THAT MADE THE STOVE TO COME AND FIX THE STOVE. I WOULDN'T SAY THAT I WOULDN'T GO BACK TO THEM.
Description of Work: THEY REPAIRED THE DOOR AND LIGHT ON THE STOVE.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$100

03/2006
5.0
computer repair
  + -1 more
THE COMPANY DID A GOOD JOB. MY COMPUTER WORKS WELL. THE JOB THEY DID MADE ME NOT HAVE TO BUY A NEW ONE, THEY DID THE JOB IN ABOUT AN HOUR. THEY WERE ALSO VERY NICE MEN.
Description of Work: THEY REPAIRED MY COMPUTER. THEY FIXED THE CPU UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DAVID T.
03/2006
1.0
computer repair
  + -1 more
THEY MESSED AROUND FOR THREE MONTHS. THEY KEPT SAYING THEY WERE COMING OUT TO FIX MY COMPUTER. THEY WOULD NEVER SHOW UP. WHEN THEY FINALLY CAME OUT THEY DID NOT EVEN FIX IT. THEY HAD TERRIBLE SERVICE.
Description of Work: THEY WERE SUPPOSED TO FIX MY COMPUTER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    28400 TELEGRAPH RD, SOUTHFIELD, MI 48034

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Repair,
    TV Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 3.4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    28400 TELEGRAPH RD, SOUTHFIELD, MI 48034

    www.geeksquad.com/repair