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Platinum Choice Heating & Cooling

Heating and Air Conditioning, Water Heaters

About us

I have been doing furnace and A/C installs and services(including all types of Boilers) for over 30 years. I service all aspects of HVAC equipment. I specialize in installation of all types of Boilers and Hydronic equipment. I also service and install Whole House Generators. Complaint free company. License ID : 7113383. Most credit cards accepted.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Install, Diagnose, Service & Repair All Makes & Models of Residential & Light Commercial HVAC Systems. Gas or Electric Furnaces, Specialize in Oil or Gas Boilers, Heat Pumps, Radiant Floor Heating, Radiant Panel Heating, Electric Baseboard Heat, Ductwork, Thermostats, Central Air Conditioning, Swamp Coolers, Small Window & Portable A/C's, Central Humidifier, Refrigeration Systems, Air Cleaners & Filtration, Tankless Water Heaters.

Services we don't offer

Do not do duct cleaning

Amenities

Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-34 of 34 reviews

Eileen U.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James I.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I have the up most respect and gratitude for mark for coming out and fixing our furnace on time and on budget. I would recommend his company to anyone in need of an hvac company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Platinum Choice Heating & Cooling
Thank you.........you guys are great.

Helena R.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Mark the owner was GREAT! On Halloween our furnace went down...Mark came out on a Saturday and a Holiday, did not charge us for Overtime or weekend pay. He was professional, nice and caring. He was Honest and didn't want to nickel and dime us. He had to come back the next week and only charged us for cost of the equipment, which I couldn't believe! He was very knowledgable about our water heater even though it is from 1955. I won't go with anybody else now and will trust him to help us install our next furnace when we are ready. I also will refer him to my friends and family.Thanks Mark!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Platinum Choice Heating & Cooling
Thank you very much for the excellent review you had given me !! It was great for me to find a solution to repair your Boiler, and save you the cost of having to replace it. Please let me know when you are able to upgrade.

erin S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace cooling coils , serviced AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mike F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Got the 20 point inspection for $75. Mark messaged me the next day that he could make it out on Monday to do the job. Called on Monday to let me know he was on his way. Mark arrived and got the job done in a timely fashion with a great attitude. He fixed a small leak and added some freon. I would recommend Mark and will definitely use his business again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Platinum Choice Heating & Cooling
Thank you Sir, for the great review. I believe in being honest and fair. Let me know, if there is anything that I can do to help.

Margaret H.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine checkup pre-winter season.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Platinum Choice Heating & Cooling
It was nice to meet you both and do some work for you and your house. I was wondering what I did wrong to not get A's on my score. I thought that I gave you the fairest price, compared to any other company in the industry. Well, thank you very much for considering me, and I hope to be able to do work for you in the future.

Adam G.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a furnace check, cleaned the burners and checked my ventilation connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Platinum Choice Heating & Cooling
It was great working with you (Member name removed). Hope to help you more in the future.

Rodney G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very personable and fair.
Description of Work: Our air conditioner was not working. Mark came over and quickly found the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Platinum Choice Heating & Cooling
Thank you so much for that great review. It was a pleasure meeting you and your family :)

paulette H.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went great!!! No problems what so ever! Professional, great communication and well priced!!
Description of Work: We contacted Mark, the owner and contractor of Platinum Choice as we had purchased a whole house Honeywell generator. Mark was listed as a preferred contractor for Honeywell. He gave us a quote,( many dollars under other contractors' quotes), and we contracted him for the install. The work was done quickly and professionally and they were very clean, very respectful of our property and kept us informed as to the progress. After the install of the generator, we decided to install a new high effeciecny furnace and we were very pleased with that work as well. Mark took care of all the paper work needed to qualify us for our discount from the utility comapanies, and we have already received that discount! The house is warm and cozy! The worry of no electricity when the power goes out is gone, and we are SO happy we found this very qualified and reasonably priced contractor. Would highly recommend him!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Platinum Choice Heating & Cooling
I just want to say Thank You to [member names removed] for giving me a great review. It was a pleasure working in your home and for the both of you. Thank you again!!!!!
    • 1
    • 2(current)

Contact information

9000 20 Mile Rd N E, Sand Lake, MI 49343


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Platinum Choice Heating & Cooling is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Platinum Choice Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Platinum Choice Heating & Cooling does not offer free project estimates.
Yes, Platinum Choice Heating & Cooling offers eco-friendly accreditations.
No, Platinum Choice Heating & Cooling does not offer a senior discount.
Yes, Platinum Choice Heating & Cooling offers emergency services.
Yes, Platinum Choice Heating & Cooling offers warranties.
Platinum Choice Heating & Cooling offers the following services: Install, Diagnose, Service & Repair All Makes & Models of Residential & Light Commercial HVAC Systems. Gas or Electric Furnaces, Specialize in Oil or Gas Boilers, Heat Pumps, Radiant Floor Heating, Radiant Panel Heating, Electric Baseboard Heat, Ductwork, Thermostats, Central Air Conditioning, Swamp Coolers, Small Window & Portable A/C's, Central Humidifier, Refrigeration Systems, Air Cleaners & Filtration, Tankless Water Heaters.
Do not do duct cleaning

Contact information

9000 20 Mile Rd N E, Sand Lake, MI 49343


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM