Herbal Thymes & Gatherings

Jackie and her crew were wonderful. She listened carefully, thought through our needs, and gave us a detailed plan. All the planting was done within just a few days of our giving the go-ahead. It wasn’t an easy job! Jackie did everything she promised, and more. Happy to recommend her.

Jackie is very talented in designing wonderful landscaping that offers year-round color and beauty; promotes honey bees, butterflies, and hummingbirds with a perfect blend of perennials and annuals; and works closely with us to make sure we are included in all of the design planning. We have worked with her for many years and couldn't be happier with our landscaping! She is top notch!

Jackie does a fantastic job of picking and planting beautiful flowers, bushes, and trees for around the front and backyard. We get lots of compliments from our neighbors. You won't be disappointed.

I have worked with Jackie for several years and she always does a great job .

I have had Jackie / Herbal Thymes help me with my landscaping for a number of years. I have appreciated Jackie’s clear passion for the work she does and her expertise in suggesting the best plants to put in different areas so that they thrive and add interest to the landscape. She knows how to combine different plants so that there is color and contrast throughout the year. She has suggested both bigger projects and more modest adjustments I could make to improve my property, allowing me to decide based on my objectives at the time. She has done an excellent job on both Spring and Fall cleanups and touch ups in between. Most recently, she worked on my property as I was preparing to put my home up for sale. She did a wonderful job and I have received many positive comments about my beautiful landscaping from people viewing my home. Jackie and her team are a pleasure to work with!!! I highly recommend Jackie / Herbal Thymes to anyone who wants to work with great people to create a beautifully landscaped property.

Jackie went above and beyond any expectations I had providing a beautiful maple tree for a gift. We will definitely continue to have a business adventure with her in the future. She is highly recommended!

Jackie has such a touch with plants and knowing exactly how something should be arranged. My new perennial bed is beautiful! It was a pleasure working with her and her crew. I highly recommend this company!

This was our second time working with Jackie at Herbal Thymes and it won't be our last. She and her team did a great job transforming our backyard into a great place that we'll enjoy for years to come.

With availability of help it took longer than intended but went well.

Jackie has been assisting with my yard work for approximately 15 years. Very thorough and able to answer any questions regarding landscaping needs.

Jackie is a master at designing a landscaped garden! She did the original landscaping for us 20 years ago, and this year we asked her for a comprehensive update. We wanted to keep many of the existing plants, but needed her to supplement them and improve their placement. She found beautiful shrubs and trees that add interest with color and height. She has always been available to answer questions about maintenance. She's a hard worker and aims to please. Bottom line - Jackie did exactly what we wanted and it looks beautiful!

It was a beautiful job and very well done. Complete and very thorough throughout all that needed to be done.

Jackie has an incredible talent to imagine and create beautiful garden spaces. She knows exactly what plants to use to create depth, color, and a constant flow of activity throughout each season. She and her crew do an amazing job of keeping everything maintained. We have worked with her for many years and would recommend her at the highest level.

Herbal Thymes did an amazing job with our landscape design after a major renovation of our house. Jackie came up with a great design that incorporated our wishes and recognized our budget. Her and her crew worked did a great job on the installation and answered all of our questions throughout the process. We've now taken to calling this 'Phase 1' and look forward to working with Herbal Thymes for Phase 2, Phase 3 across the rest of our property.

Jackie and her workers did a fantastic job on really hot days. Would have taken me years to do what they did in a few days. Looking forward to working with her next spring/summer.

Beautiful, from start to spectacular finish. Jackie listened for all the elements of design and function I requested and made quick work of drawings, edits and installation giving me a front yard I will enjoy all my days. Brilliant. 👌🏾

Completely non responsive, despite the email contact through Angie's List and two follow up phone calls.

Fantastic- met and exceeded our expectations... really appreciate Jackie and her creative talent and vision!

Excellent job with lovely results even while maintaining social distancing during the pandemic. I've received many compliments on the landscaping and my questions about the care of the plants/sod/trees were promptly answered.

Beautifully! Jackie has a wonderful sense of plant style! We love what she did with our landscaping around our new deck. Fantastic.

We love the landscape design and the fabulous trees, plants and shrubs that were put in by Herbal Thymes. There is a remarkable change in leaf and bloom colors throughout the growing season. I never drive up to my house without appreciating how lovely the landscaping looks. They stood by their work and replaced several boxwoods that didn’t handle the first winter well. This spring, after I broke my wrist, the Herbal Thymes crew were kind enough to return to my place to pull the endless weeds, prune the trees, and spread two truckloads of mulch. I am SO grateful. Do I recommend Herbal Thymes? Highly!!

Gorgeous results as always! Jackie has done a garden design and installation and cleanup for us for over a decade. Jackie is a class-act, very easy to work with, and you can depend on Jackie to get the job done beautifully ever time. We Highly recommend, Jackie Walley at Herbal Thymes and Gathering!!

Jackie is a true artist. She has transformed our property into a beautiful, peaceful, aesthetic setting by adding color and texture throughout. We live on 3 acres and Jackie has created beautiful gardens to enjoy from every vantage point. Each more beautiful than the previous. Her crew is professional and extremely hard working. I would recommend 100%.

Overall we were very pleased with the work done, and the changes made will hopefully be lasting positive change. Quote Process - The initial visit was by far the most thorough we had, with a lot of effort made by Jackie (the owner) to visualize and then communicate the vision. It took a while for the quote process to get underway, and some of that probably had to do with the pandemic timing and how busy all landscapers were after resumption of activities in Michigan. Once it started, there was good engagement and a lot of good planning communication. Timing - While the quote process took a while as described, once the quote was issued, the lead time was very competitive, and the time to do the work was quick given the amount of work done. Communication - Overall, communication was very thorough and effective before, during, and after the job. Since we had time and cost overruns during the job, Jackie was good at summarizing the cost status every night or morning to let us know where things stood. Communication during the job could have been a little more frequent, but as the customer, I struggled with trying to manage the job while working from home, avoiding too much contact due to the coronavirus pandemic, and letting them do their jobs without micromanaging them. A few things might have been miscommunicated or misunderstood both ways, but the vast majority of the communication was good. Quality - The quality of work done was overall very good. Jackie made our property look much better with her vision, and the installations were done well. There was a fair amount of damage to the grass on our property to the grading and moisture level (it had rained the day before they were there), and while they did seed and smooth (which has since grown in well), there were some areas that they didn't see that could have used it and are still a bit damaged. Price - Hourly costs and plant costs seemed very reasonable and competitive. The overall cost of our job had significant overruns, but mainly because there were several unforeseen issues that had to be dealt with and likely could not have been known during the quote phase (all under the ground stuff you wouldn't find until you dig). Efforts were made during installation to minimize cost because of this, and a cost cap was set to avoid a massive overrun to be fair to us as the customer, which I thought was unique and customer-focused. Post-Installation Help - I reached out a few times after the job was completed to ask advice and Jackie was very helpful and thorough in her replies. I think this is something that a lot of landscapers don't care to do, and I think it should be celebrated that someone takes time to build a more lasting relationship instead of an "on to the next job" philosophy. I would definitely hire them for future jobs, even more so with the knowledge that jobs after coronavirus is under control would be easier to more freely communicate during the job.

Jackie and co did a great job. They had a vision for how the front yard should work, got all the necessary equipment to do the work, did the work when they said they would, and replanted. It looks great! We love the new plants and their great colors and smells. Thank you!