Super Service Award 2021 - 2016!! Landscape designs using ornamental trees, shrubs, perennials, and herbs to create artistic, unique combinations to beautify the home and outdoor living spaces. Specializing in year round color, container planting, seasonal accents, and event staging. Award winning design. Featured in The Style of The Detroit News, and Detroit Home. Member of The Herb Society of America, Southern Michigan Unit, Cranbrook House & Gardens Auxiliary, MNLA
Business highlights
33 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly
Services we offer
General Maintenance, Renovation, Remodel of current landscaping, New Design Installation, Pruning shrubs, Trees (max 8'-10'), fertilize, Container Planting for seasonal and/or event staging (weddings, outdoor events, etc.)
Services we don't offer
grading, sodding, hardscaping e.g retaining walls, patios, and walkways. I do use a subcontractor if in the close vicinity of Ann Arbor,
Excellent! Jackie is very professional - knows exactly what to do and is a wealth of knowledge about bushes, planting and landscaping. I left the particulars up to her and she did outstanding. Very pleased with the results.
Description of Work: Tear out and replace all front yard landscaping.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Good morning [Member Name Removed] You were a pleasure to work with. I think the results have enhanced your entryway. I’m glad that you are enjoying your new look Jackie
Brooke B.
09/2019
5.0
landscaping
+ -1 more
Jackie and crew did great work. The design and plant/shrub/tree choices are beautiful and customized by Jackie to my general preferences as well as the location of the bed/work area. The crew was professional, courteous and prompt. Work was done quickly and efficiently and price was very competitive.
Description of Work: Landscaping added to exiting, empty (mulched) beds
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Herbal Thymes & Gatherings
[Member Name Removed] So glad you are enjoying your new colorful stairway. It really does look so pretty either from the top or the bottom It was a pleasure working with you and glad you found the staff courteous and professional. It is the company standard to always please our clients I look forward to spring when your trees are blooming Thank you again for the business, Jackie
STEPHANIE K.
09/2019
5.0
landscaping
+ -1 more
I wander my garden every morning with my 1st cup of coffee. The front garden is such a pleasure to see. The plantings are varied in style and color. There are four specimen-style trees with underplantings. Done with a style and panache beyond my capabilities. SO beautiful!
Description of Work: Front garden remake
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Herbal Thymes & Gatherings
[Member Name Removed] Appreciate your kind words. This design was a unique fun project being much more modern and eccentric You're beautiful home and entry inspired the design to bring the outside in. It'[Member Information Removed] so great to hear that you enjoy the garden. Jackie
Elizabeth W.
09/2019
5.0
landscaping, lawn service
+ 0 more
Jackie and her crew did a beautiful job on the landscaping at our house. They were extremely efficient and friendly. Jackie’s eye and knowledge of landscape design is unbelievable. They went above and beyond what I asked of them. We are so happy with the job they did!!
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
[Member Information Removed] I'm glad you were happy with the results. You and [Member Name Removed] have done a great job with such a large property and being such busy parents I think you'll really enjoy your lilac tree standard. Thank you again for the business was great to see you again after all these years Jackie
Joan R.
09/2019
5.0
landscaping
+ -1 more
Excellent! They not only put in flowers in my front area each year, but will come back and do maintenance when needed, such as weeding and cleaning up in the fall. The landscaper has a eye for what goes with what, with only minimal suggestions from me (which is what I like). They put in a relatively new hydrangea, which is white to begin with and turns into a gorgeous pink toward the end of the summer.
Description of Work: Landscaping of my condo. They have done my work for at least 3 years, starting with flowers in my front bed area, then doing removing and changing in an overgrown front area. They moved hostas from one area to a side of the condo - a marvelous job! My latest and biggest landscaping job has been doing a border at the back of the condo. They made suggestions, did a sketch of several different hydrangeas and other plants, did the landscaping job and followed up with care when nee
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
[Member Name Removed] Appreciate your kind review. You have been a pleasure to work with and it has been very nice to see the transformation of the property. Thank you again for your business [Member Name Removed]
Sara C.
09/2019
5.0
landscaping
+ -1 more
Jackie was excellent as was her staff. We are so pleased with the results and cannot believe our yard can look so great. Not only did she do our yard border, but also she redid our rock garden that was as we bought it 50 years ago! It looks amazing now!
Description of Work: Yard definition, new plants on yard borders and new rock garden
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Thank you [Member Name Removed] for your kind words. We enjoyed making the changes and with great results and impact. I'm glad you can now enjoy your patio even more. Thank you again for the business. We always appreciate it. Jackie
Lisa B.
09/2019
5.0
landscaping
+ -1 more
Jackie is amazing. We were ecstatic when she took us on as clients. She has revived our quite plain landscaping by adding gorgeous plants and trees creating pops of color that change through each season. She knows exactly where to place everything to create just the right ambiance. Every day I am amazed when I see all she has done. I honestly could spend the entire day enjoying our property now. Jackie listens to what you want and goes above and beyond expectations with her delivery. She is truly a professional with an artistic eye that is rarely seen. I recommend her 100%!
Description of Work: Landscape Remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
[Member Name Removed] I was thrilled to come on board to assist you with your beautiful property. Each area has its own distinct purpose, style, and color. The staff and I enjoy watching the transformations by just changing simple things with high impact. As a designer I appreciate how you trust in me to create such fun things like all of your containers. We love to see how you and your husband have enjoyed all the work and appreciate us so much (all those goodies you feed us LOL!!!) I look forward to our next season together and working on our next project a "Butterfly Garden" Jackie
Kelly G.
12/2018
5.0
landscaping, lawn service
+ 0 more
Jackie finished the original planting in October of 2017. We had her come back this Fall and add some bulbs to the garden. Once again, Jackie was amazing and full of great ideas. She is incredibly knowledgeable! We are once again looking forward to seeing what "comes up" in the garden this spring and summer to enhance this beautiful space she has created for our son.
Description of Work: A memorial garden for our son, Nick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Herbal Thymes & Gatherings
[Member Name Removed] Thank you so much for the opportunity to experience a special Garden. I look forward to spring as well to see the "new life" this garden will bring Have yourself a blessed holiday Jackie
Sara C.
11/2018
5.0
landscaping
+ -1 more
The owner was great. She work as hard as the worker. They were amazing.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
carol H.
11/2018
5.0
landscaping
+ -1 more
Jackie does a good job and so do the people she works with, they always do fine work. I have been using them for several years.
Description of Work: Pull weeds, deadhead plants, plant things, spread mulch etc.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Thank you again [Member Name Removed] for your continued business. It's always a nice experience to work on your beautiful property. My staff enjoy it as well. Jackie
Robert & Melanie B.
08/2018
5.0
landscaping, lawn service
+ 0 more
Jackie and her team were fabulous! I had a year's worth of growth in my backyard and 70's bushes in the front that they cleaned up beautifully! We will go with a phase II to complete some work to plant but she has a wonderful vision and attention to detail that can not be beat!
Description of Work: Yard clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Melanie and Bob It was such a pleasure working with you. The yard has shown life again!! Can't wait for the new look at the pool and front. My team was thrilled with the results of all their work. They especially enjoyed your popsicle treat!! LOL Jackie
Eric B.
07/2018
5.0
landscaping
+ -1 more
It went very well. I was satisfied with the service. If I need landscaping job I will use them again.
Description of Work: I had some vegetation around the fence and a house that I own. They did a very good of clearing it away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brigit M.
07/2018
5.0
landscaping, lawn service
+ 0 more
Jackie and her crew work very efficiently and diligently. Jackie is very knowledgeable about plants too which is very helpful in a garden full of different plants and shrubs like mine. She's done this work for me now two years in a row. All the landscaping around my house looks professional and beautiful. And it was quite the jungle last year before she and her crew started working on it! I highly recommend using her services
Description of Work: Yard weeding, trimming, pruning, and general clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Herbal Thymes & Gatherings
Thank you [Member Name Removed] for your kind review. The company always strives for the best outcome possible with our work. I have trained my staff to be "detailed" and "precise" in the work which makes our results stand out. Look forward to working with you again in the future. Jackie
Doug C.
07/2018
5.0
landscaping
+ -1 more
Our boxwoods were completely out of control. Jackie did an outstanding job reshaping them and pointing out area our trees needed to be trimmed. We are extremely pleased with the results. Her team works hard and efficiently. We were amazed at the amount of work they were able to do in such a short period of time. We will be using Herbal Thymes on a regular basis.
Description of Work: Tree and shrub trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
[Member Name Removed] thank you for your kind review. We are always eager to transform properties and make our customers completely satisfied I Look forward to working with you again in the future. Jackie
Joan R.
04/2018
5.0
landscaping, lawn service
+ 0 more
Good job by workers, and owner in picking out bushes to plant. Yard was cleaned up and in excellent condition.
Description of Work: Yard work of bushes removed and bushed and flowersd addes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Thank you [Member Name Removed], So glad you are happy with the work. This year you will really enjoy your hydrangeas. With the new annuals you will have great impact with color. Thank you for your business. It's appreciated Jackie
Claudia C.
01/2018
5.0
landscaping
+ -1 more
It was beautiful she did a phenomenal job
Description of Work: She relandscaped my entire front yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Thank you [Member Name Removed], Glad we got everything growing so pretty. I stopped off in the fall and the landscape looked perfect!! Good job....now this year you'll really enjoy it. Jackie
Donna P.
10/2017
5.0
landscaping
+ -1 more
Great Job by Jackie and her team! They created and executed a beautiful design in my yard. What was on once a weed infested overgrown mess, now looks like a beautiful park. They worked hard to make it perfect and her team of young men were very nice and professional. Jackie has a real eye for beautiful landscape design. Very happy with her work!!
Description of Work: Bed reshaping, tree and flower planting, garden bed installation, soil amendment, mulch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
[Member Name Removed], It was such a pleasure working with you It was truly a nice transformation from the original yard I saw at our first meeting. My staff and I were so appreciative of your generous kindness with the amazing lunches you provided. I will look forward to coming back in the spring and see how everything is blooming Thank you again for your business it is greatly appreciated Jackie
Brigida G.
10/2017
1.0
landscaping
+ -1 more
The whole experience was a nightmare. She came late to perform the job, delay the listing of my house, she resisted my wishes the whole time ( I preffered the plants somewhere and she wanted them somewhere else..., arguing with me} needless to say she subcontracted therefore there were many different guys working on the day and a half that the whole job lasted. For most of the time, to our surprise, she wasn’t there, she went out to buy the plants while the employees were working the soil, and the second day, from 8 to around 4, she was there only a couple of hours.= just to get paid. Completely unprofessional. The employees were completely unsupervised therefore we had to supervise and many of the plants died, because they weren’t fertilized properly. But wait, there is more. After a couple of months she called me saying that she made a mistake and I owed her $2000 for the job. I couldn’t believe it. We revised the invoice and we couldn’t find such difference. She claimed that had worked additional hours.I told her about the dried pines in the front and I said I would have it looked with a lawyer, but first she has to replace the pines as established in the contract. I didn’t hear anymore from her. She still has to do that. Needless to say everything is documented. I had to insist in only contacting by mail. Below are the pictures of the dried pines. Each one costed to me around 175.
Description of Work: We did all the landscape in the front and partially in the backyard. I suggested the plants for the front and she gave the rest of the ideas.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$3,500
Response from Herbal Thymes & Gatherings
First, for anyone reading this review - the comments made here are grossly incorrect. I'd like to state the facts. This review was in response to yet another attempt to satisfy this account. [Member Name Removed], I'll answer your comments in the order that you state them An Angie's List Deal $1,499 36 m/hrs was purchased, you were given 40 m/hrs - no extra charge You state I was late. The company arrived 9:00 on the scheduled day During our first meeting, we discussed your home and the ultimate goal was to remove significant wild overgrowth on the side of the property to your neighbor, clean up the back yard and make everything fresh and "curbside" appeal to list your home for sale. It is stated that I held up the sale of your home, but in fact, we completed on a Saturday, the house was listed on Monday. The company rescheduled other work to complete your job. You wanted Hydrangea and Salvia across the front of the house and this would be part of the renovation. There were suggestions to remove certain evergreen shrubs, but it was agreed they would stay. It was recommended to replace some greatly deformed shrubs with evergreen to block the view to your neighbor. You wanted to wait to make the decision on those evergreen. There was never "arguing" only professional suggestions. Hydrangeas from the front were to be planted in the back along the house. After they were completely installed, you asked for my staff to move them!! Once we arrived, plants were unloaded, the beds were marked for new shape and removal of the lawn. The "team" was set up with their instructions and I went to get the evergreens (which was only decided the morning of arrival). Had the decision been made sooner, I would not have had to leave that day to get them. My staff ARE NOT SUBCONTRACTED?? Members of my staff have worked for 3-10 years. Regarding an owner not being on site as unprofessional?? Why would you think that? Owners hire their staff to accomplish the work to be done. Getting all the work done in 1 1/2 days shows effectiveness and experience. At the end of the installation, including yourself, husband, son, and neighbor, everyone thought the project turned out beautiful. As far as the plants, they were over watered, just like the salvias, which turned all moldy. They cannot be replaced as there is still an outstanding balance. Once again, you paid $115 not $175 . An excellent price. It's absurd when you accused the company of charging you $800 for 3 yards of soil. It's clearly marked on the quote for $140 which you received a credit of $37.10 for 1 yd not used. I will close by saying should we need to take this to a legal end, my documents will show in support of all effort that was made to rectify this in a professional manner. It's unfortunate that a wonderful outcome could not bring you more joy. Jackie Walley
Kelly G.
10/2017
5.0
landscaping
+ -1 more
Amazing! Jackie was so knowledgeable, caring & talented. Her design was more than I could have ever imagined.
Description of Work: I needed a memorial garden designed for my son.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Herbal Thymes & Gatherings
[Member Name Removed] This was a special garden for me as well as it was for you and your husband Jack. My staff also felt a sense of pride and they enjoyed working on a unique project. I know this garden will bring you many years of joy and it will be forever changing in its development Regards Jackie
Mary F.
08/2017
5.0
landscaping
+ -1 more
Great once the job was scheduled (that took a bit of back and forth to get done). Dirt / mulch was delivered on time, crew arrived on time and worked hard. Owner was present through bulk of the job and directed what needed to be done. Shrubs and bushes were in great shape - very nice quality, bed was well prepared. Overall very beautiful job - neighbors and friends have given us unsolicited compliments. Definitely planning on hiring this company again - very, very pleased!
Description of Work: Need a portion of our front lawn landscaped after having dead trees removed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Herbal Thymes & Gatherings
Thank you [Member Name Removed] for your evaluation. We all do have such very busy schedules but at least we were able to coordinate hours to achieve the end result and get you completed
Leslie S.
08/2017
5.0
landscaping
+ -1 more
I think the plantings are beautiful. I did talk to Jackie Wallace, the owner of the company. I didn't realize until well into the job that my Angie's List purchase would only cover a portion, a small percentage of the work that was done. I would have preferred to know how much more the price would have been prior to the work being done. We got that sorted out. She did a lovely job. She worked with me to reduce the cost some. I was happy overall with the experience. Not having a total plan going into it is the only thing that brings it down.
Description of Work: This was just completed this morning. The big deal was $999 and the total project ended up being $4000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Herbal Thymes & Gatherings
[Member Name Removed], It was a great transformation from when we first met. I'm glad you are enjoying the gardens. The original Angie's List Deal was for the 36 man hours, but originally we spoke of primarily weeding and grooming your entire front and side of the property which is somewhat extensive. Over the first 2 days, you wanted the company to do a complete remodel of your existing perennial gardens which is your entire front (there is no lawn, only gardens). This took much more time than the original project that was discussed. We also groomed the entire sidewalk which was overgrown by 1' on all sides. It was worth all of your time and investment as the property "stands out" now and has better balance and color. I was happy to offer you a discount on the work as it did progress into something much greater. Thank you for the business. Jackie
Nik G.
08/2017
5.0
landscaping
+ -1 more
She was very detailed and listed all of the plants that would be included.
Description of Work: Landscaping estimate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Natasha W.
07/2017
5.0
landscaping
+ -1 more
Jackie and her team did a great job giving my in-ground flower beds the care they desperately needed. It is so much nicer to spend time in my outdoor space now.
Description of Work: clearing out overgrown plant beds, putting in new soil and plants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Joel K.
07/2017
5.0
landscaping
+ -1 more
Her work added a great amount of beauty and curb appeal, all my neighbors were impressed. Jackie was very knowledgeable and gave me good ideas on what and how to do things. She also has access to other specialists (eg., arborist) who advised us on tree's
Description of Work: Jackie and her team did a large amount of work: Removal of a ton of old lava rock & stones, redoing and reshaping 7 beds, planting many new low maintenance and colorful plants with high quality soil and attractive mulch. cut down a dying tree, replanted a nice new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,500
steven G.
06/2017
5.0
landscaping
+ -1 more
Very well - Jackie & her crew are excellent. She has excellent knowledge of plants, shrubs & trees. She can make you property look very eye appealing and with minimal upkeep. Do yourself a favor and hire Jackie - you won't be sorry.
Description of Work: Re- landscape beds around house - clean, put new top soil and mulch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Herbal Thymes & Gatherings
Thank you [Member Name Removed]. Detailing is what makes things stand out. I think everything really complements your home now. You were a pleasure to work with and hope you enjoy your new look Jackie
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Service Categories
Landscaping
FAQ
Herbal Thymes & Gatherings is currently rated 4.9 overall out of 5.
Herbal Thymes & Gatherings offers the following services: General Maintenance, Renovation, Remodel of current landscaping, New Design Installation, Pruning shrubs, Trees (max 8'-10'), fertilize, Container Planting for seasonal and/or event staging (weddings, outdoor events, etc.)
grading, sodding, hardscaping e.g retaining walls, patios, and walkways. I do use a subcontractor if in the close vicinity of Ann Arbor,