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Herbert Roofing & Insulation Inc

Roofing, Chimney Repair

About us

Herbert Roofing was established in 1973 by Brian Herbert. We are a GAF Master Elite roofing contractor as well as a Duro-Last Elite Master contractor. Additional contact name - Brian Herbert.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial Roofing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 25 reviews

Bob P.
01/2017
5.0
roofing
  + -1 more
Everyone was very professional and pleasant to work with. Greg, the salesperson checked on the job during installation and then came back after completion and went up on the roof to check the job. The installation crew were great guys and kept me updated each day on the progress and what they had done and what they still needed to do. They cleaned up after themselves each day and never left a mess. The whole job took 4 days.
Description of Work: Whole roof replaced on my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Edward S.
03/2016
4.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Richard M.
12/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Best bid, best warranty and professional installation. The entire roof of our 2200 sq ft home was replaced in one day, including addition of a ridge vent and chimney cricket. Highly recommended!
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy T.
08/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia K.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: If I could give this company an A+++, I would. They were a perfect company to work with in every way. They listened to my concerns, were punctual and kept me informed of progress. Can't get any better than Herbert Roofing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Reroof and resheet a large two story home. Did the work quickly and with minimal invasiveness. Cleaned up thouroughly. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Toni W.
10/2014
5.0
roofing
  + -1 more
They came to the house with their estimate and explained everything that was included in the estimate. The rep. was very through and there were no surprises at the end. Their workers were very nice and did a great job. They kept the yard clean as they were working so there wasn't any nails or shingles laying all over the place. They suggested a new skylight as ours was in need of repair, and did a great job replacing it with a new one. We are very happy with the new roof and skylight and are glad we went with Herbert Roofing. We can highly recommend them.
Description of Work: They tore off the old shingles and replaced with new. Added a new sky light and venting on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Scott A.
07/2014
3.0
roofing
  + -1 more
unknown
Description of Work: Replaced a Roof Removed old installer new

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$10,000

Mike J.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Arrived with a crew Saturday morning and started setting up Finished replacing the roof and cleanup by 6pm. Roof looks good.They took the job stating they were behind about six weeks. This was in March. Don't expect immediate service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Richard T.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They gave me a detailed written estimate for replacement of my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
05/2014
4.0
roofing
  + -1 more
I was happy with it. It went good. It was a real bad job. Its an old house and they had to tear it. They were there promptly, everyday. They work hard. I thought they were high in price but I know it was an expensive job. Everybody wouldn't do the job, I have other people looked at it and they the one who said they could do it. They did good work.
Description of Work: I used the services of Herbert Roofing & Insulation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Judy C.
01/2014
2.0
roofing
  + -1 more
Based on Angie's List and the recommendation of friends, I spoke at great length with a representative of Herbert Roofing. It took several phone calls before they responded to my call. Their estimators apparently were having a communication problem with the main office and didn't receive my messages. After an extensive conversation with the rep., I decided to go with another contractor who did more work for me than Herbert Roofing quoted me and it was done for less money and in a timely fashion. I am happy with the job done by someone else.
Description of Work: Roofing estimate

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0


Response from Herbert Roofing & Insulation Inc
[removed members name] We apologize for the delayed response you received. Due to the high call volume we were receiving during the summer months last year we were having communication issues with the office and the estimators. These issues have since been resolved. We appreciate the opportunity to bid on your project.

Ruth A H.
10/2013
5.0
roofing
  + -1 more
It was very noisy from inside the house, but the roofers covered my landscaping with tarps, moved everything that was mobile a safe distance from the house, and were finished halfway through day three. I still find scraps of shingles and nails in my garden and other landscaping, but don't know how they could keep every particle from escaping. Overall I was pleased with the work and my roof looks great.
Description of Work: Old roof removed and new roof put on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gary R.
09/2013
5.0
roofing
  + -1 more
They were excellent and everything went very well. I had a great experience with them.
Description of Work: They replaced the roof and gutter guards for the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol S.
09/2013
5.0
roofing
  + -1 more
I presently am working with this company. So far, so good. I am still waiting for them to get back with me after ordering shingles because I have not heard anything. I just left a message on one of the guy's cell phone to return my call. The estimate was given to me this May and I called them about a month later giving them the okay to do the job if they still wanted to do it. They agreed to do the job and then came out promptly that week. Now they are backed up 8 to 10 weeks, but I knew that. This is the tenth week so I am kind of wondering what is going on now because I have not heard anything back. So I called the owner's cell phone and we will see.
Description of Work: I got a quote from Herbert Roofing & Insulation for roofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
07/2013
5.0
roofing
  + -1 more
Appeared to be a very professional and trustworthy company. The sales/quote provider was very congenial, prompt, and explained his services extremely well. He answered all our questions and was very patient with us. They appeared to use quality materials and have been in business for a long time. The quote he provided was slightly higher than the average of the other quotes and this company was our second choice overall. We went with our first choice as that company recommended and included ice guard to the peak of our lower pitch roof. I will certainly consider Herbert Roofing again for our next roofing job.
Description of Work: Provided quote for tear-off and installation of new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Carol T.
06/2013
5.0
roofing
  + -1 more
These guys are awesome. I have had them come out to repair our roof several times. From the office staff to the roofers, they are always prompt, professional, cost effective and nice. Highly recommended.
Description of Work: Checked out roof for any additional repair needs following a repair a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

MIKE S.
04/2013
5.0
roofing
  + -1 more
They were incredibly professional. The crew was courteous and cleaned up their mess at the end of every day. They've been in business a long time. They're not the cheapest roofing company around, but you get what you pay for. They were always here on time and got the job completed when they projected they would. The roof looks great and I would hire them again.
Description of Work: Herbert Roofing did a full reroof on my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
03/2013
5.0
roofing
  + -1 more
My mother-in-law called me and asked if I knew of a reputable company to fix an ice damming problem she was having with her roof. I printed-off companies from Angie's list that had a good rating and left it up to her to call to set-up estimate times. She called Herbert Roofing, and they were very timely. In fact, it was a small fix in regard to the roof issue. She asked for attic insulation, and a couple of door replacements, and they were very happy to take care of that too. She didn't ever feel she was getting the run-around, and the owner himself attended to most her needs.
Description of Work: My mother-in-law called me and asked for help finding a reputable company who could fix an ongoing problem she has each winter with ice damming. I gave her a few recommendations I found on Angie's List, and left it up to her to call and set-up estimates. She called Herbert Roofing, and was very happy with the service and end result. She had her roof problem fixed, her attic insulated and a couple of external doors replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Barbra M.
11/2012
5.0
roofing
  + -1 more
The roof is beautiful! Jake Maynard was a pleasure to work with. He was very professional and thorough, answered all of our questions. The crew did an excellent job with cleanup. Our only complaint is they didn't call to schedule the installation when the shingles arrived, we called them. Also, our warranty paperwork didn't get submitted to GAF until we called to inquire about it 5 months later.
Description of Work: Complete tear-off and reshingling of our house and garage. New seamless gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Jeffrey B.
08/2012
5.0
roofing, chimney repair
  + 0 more
It was fine. They did the work quickly.
Description of Work: They put a new roof on my mother's home which I was responsible for. They also replaced two chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jane Y.
08/2012
5.0
roofing
  + -1 more
The salespeople were great. The guys that came out and did the work were great. It was just a great group of guys.
Description of Work: I have used Herbert Roofing & Insulation Inc. They built me a whole new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

DARLENE B.
07/2012
5.0
roofing
  + -1 more
Excellent Experience, From the estimate (from year ago to recent estimate update) Explained everything and had a hard working crew that made short work of fixing it all up. The roof looks really nice not just my opinion but the neighbor and mailman's too. Everything was neat and clean when they left you never would have known how much junk they tore off the roof. Happy customer here.
Description of Work: roof repair and replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Cindy A.
05/2012
5.0
roofing
  + -1 more
They've been excellent. They clean up good. They were prompt. They did a good job. The price was good. That is was why we went with them. I would definitely use them in the future.
Description of Work: Herbert Roofing and Insulation Incorporated put our roof on about 15 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

gail C.
11/2009
1.0
roofing
  + -1 more
I phoned this roofer 3 times for an estimate -- they were my first choice to do my $8000 job because my son used them in the past. I understand they do good work. But, despite my repeated phone calls and their promises that someone would come "today," no one ever showed up to look at my roof or give an estimate. Someone from the company finally called me a month after the job was done by another roofer to see if I still wanted an estimate. There is disorganization on some level of this business.
Description of Work: No services were performed -- I couldn't even get an estimate!

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


    Contact information

    5411 Dixie Hwy, Saginaw, MI 48601

    www.herbertrfg.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Chimney Repair

    FAQ

    Herbert Roofing & Insulation Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Herbert Roofing & Insulation Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Herbert Roofing & Insulation Inc offers free project estimates.
    Yes, Herbert Roofing & Insulation Inc offers eco-friendly accreditations.
    No, Herbert Roofing & Insulation Inc does not offer a senior discount.
    Yes, Herbert Roofing & Insulation Inc offers emergency services.
    Yes, Herbert Roofing & Insulation Inc offers warranties.
    Herbert Roofing & Insulation Inc offers the following services: Residential & commercial Roofing.

    Contact information

    5411 Dixie Hwy, Saginaw, MI 48601

    www.herbertrfg.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM