Response from Michigan Building & Design
Angies List Members, In response to the above comments. My 2 1/2 year old son had severe blisters in his throat and 101 degree temp it was a virus (hand, foot and mouth) probably from daycare. My 6 year old son had football practice and if you have ever had a child play football you know that they practice everyday. My wife had to leave work early, and I had to finish up what I was doing and get home asap to help. During all of this I forgot about my scheduled estimate and to make it worse I left my cell phone in my work van. Needless to say it was a very tough evening with our younger son and we did not get to bed until after 11pm. The next morning when I got my phone and realized my mistake I sent Member an email apologizing for the mistake. The next respone I got was an F on my Angie's List report. I did miss the appointment and it was my mistake, but I do not feel that the grade of F was appropriate due to the circumstances. I value every call and every customer I do work for and this is by no means an honest evaluation of they way I operate or the quality of my work. I will be receiving new reports next week from an Angie's List customer. We remodeled her bathroom and kitchen both were complete remodels down to the studs. I will also be doing her basement this winter. Thank You, Jason Parent Michigan Building & Design