WONDERFUL!! PERFECT!! So glad my neighbors recommended them to me. 😍😍. Already asked about a job for next season. Would definitely use them again, and again, and again. You will not be disappointed!! FYI, bottom pic with my son in it(lol). Is before the final sealing and acid wash.
Description of Work: Removal of pool coping and tile. With replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Ste L.
07/2019
5.0
pool cleaners
+ -1 more
We are new homeowners and had a neglected inground pool that we wanted to get repaired. The liner was in need of replacement and the pool needed additional work: The pool steps were weak, one wall had a large rust area, and the vermiculite was destroyed. Downriver fixed it all at a great price. Ron and his crew cut out the concrete around the steps, dug out the dirt under the steps, fixed the step supports, and added cinder blocks under the steps to make it very strong. He found the cause for the rusted wall, a pipe repair that hadn't been blocked off correctly, fixed a small hole in the wall, and removed the surface rust, topping it off with foam. All of the vermiculite was redone. A different contractor I had considered had me questioning whether is was more cost effective to fill vs. repair, but Ron was clear about what it would take and what it would cost, and the final price was the same as the estimate. We now have a beautiful "new to us" pool.
Description of Work: Pool liner replacement, step reinforcement, pool rehab
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Downriver Pool Service
It was a pleasure working with you. We are glad you get to enjoy your pool now.
Mary Jane O.
09/2017
5.0
pool cleaners
+ -1 more
Quick response back from Ron. He came to our home, checked measurements, provided us with liner designs to pick from, ordered the liner and installed it. The liner looks great, the service was quick and Ron and crew were professional. Definitely would hire Ron and Downriver Pool again.
Description of Work: Contacted Ron as we needed a new pool liner and hoped to have it installed prior to pool closing to avoid the spring rush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ashley H.
06/2017
5.0
pool cleaners
+ -1 more
I can't even explain how awesome they are. So helpful, so hardworking, dedicated. I will not use anyone else for my pool needs. They are honest and not out to get you to spend extra money on things that you do not need. I am so impressed!
Description of Work: Inground pool opening
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CHERYL M.
08/2016
5.0
pool cleaners
+ -1 more
It went extremely well he gave us a prompt response and wrote up a very professional proposal with references . They conducted their work in a timely and professional manner. We also got a couple other references and they were competitively price and they still came in lower. It exceeded our expectations
Description of Work: He put in a new venal liner. Removed the old one as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Daniel R.
07/2016
5.0
pool cleaners
+ -1 more
fantastic!, water has never been clearer. Ron and crew did a great job.
Description of Work: pool filter needed to be replaced along with re-plumbing the existing piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
J S.
06/2016
5.0
pool cleaners
+ -1 more
unknown
Description of Work: They repaired our pool. We've used them for cleaning our pool in the past & they always do a great job. We're very happy with their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Ken B.
03/2016
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Downriver did a complete refurbishing of my 20'X40'X10' in ground gunite pool; including new tiles, coping, hand rail addition and surface refinishing. The company was punctual and completed work in a timely manner. I would not hesitate to recommend and continue to have Downriver as my pool maintenance company.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Michael F.
11/2015
5.0
pool cleaners
+ -1 more
I found Downriver Pool Service on Angies list. Even though I called very late in the season, my call was returned promptly to set up an appointment. On the originally scheduled date it was raining and cold. I received a telephone call asking if I would be willing to change the day, but if I could not, they would come out in the rain do do the job. The caller was concerned that I might have taken off work to be present when they came out. I said there was no problem and we rescheduled for the next day. I really appreciated their concern for a brand new customer. The next day Ron and his associate from Downriver Pool service arrived on time, worked efficiently, were very professional, and did a excellent job closing my pool. Also, since I do not cover my pool in the winter, Ron gave a $50 discount from the normal price. Good job.
Description of Work: Closed pool for winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Laura Y.
10/2015
5.0
pool cleaners, swimming pools
+ 0 more
We have used Downriver Pool Service for a few seasons and are always happy. They are easy to schedule and always show up at the predicted time. They work quickly and professionally, and are more than willing to answer questions/explain upkeep.
Description of Work: Closed our inground pool for the winter and delivered/installed a new 18x36 winter cover.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Robert H.
08/2015
5.0
pool cleaners
+ -1 more
Very well done in 2-3 hours no leaks reviewed pool mechanics with me before he left. Excellent job; I will continue to use this company.
Description of Work: Opened swimming pool , removed winter cover filled pool and got the correct amount of chemicals in for start up of summer season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Gerald C.
06/2015
5.0
pool cleaners, swimming pools
+ 0 more
Finding a good pool contractor at the beginning of the pool season is hard. I contacted several who were doubtful they could get to me for a while and their prices were high. Ron at DownRiver had no illusion about how busy he was but came early i nthe mronin a nd late at night (After jobs) to provide a detailed quote. He gave me a lot of advice and estimated being onsite within about 3 -4 weeks. They called several times to let us kniw the measurements had eben accepted, and the likely delivery date of the liner. When they arrived with everything, they worked solidly and cleaned up after themselves. After previous experiences of being left hanging by pool contractors it was great to have the entire pool refurbished and looking wonderful within 2 or 3 days. So far (3 weeks later) the pool continues to sparkle. I will definately use this Team again..
Description of Work: Supplied and installed Pool LIner, Pump, Heater, Filter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Kaprice W.
08/2014
5.0
pool cleaners
+ -1 more
After contacting Downriver Pool Service through Angie's List, Ron contacted us within 24 hours and he came out the same day he contacted us. When he arrived, he and one of his associates completely disassembled our pool pump to check that all internal parts were working properly and not defective. They then lubricated all the mechanics, reassembled the pump and proceeded to test it. It ran PERFECTLY! I was impressed with Ron's knowledge and ability to speak in a way that was easy to understand. They are very professional and personable. We felt at ease through the whole experience. Thanks Ron...not only did you save the day, but now I am moving all of our pool services to Downriver Pools.
Description of Work: Our pool pump for our 18000 gallon in-ground pool would not prime properly and was not able to push enough pressure through our sand filter to filtrate our pool water
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ashlee A.
06/2014
4.0
pool cleaners
+ -1 more
unknown
Description of Work: We called downriver pool service to replace and install our pool liner. They worked quickly and were very reasonably priced, compared to the other places we called. The liner itself was $700, however our pool was not touched in over 4 years (we had bought our home in Dec '13) and the amount of debris and fungus growing in the pool was horrible. So they emptied and clean the pool, found tree branches under the old liner and removed them. The work was finished in one day and the next day they came out to see how it was after the water filled the pool. Here is my compliant, they were at times hard to get a hold of, they never called us back , we always called them. When they were finished working they cleaned up and put everything in garbage bags... but then they left it on the side of my house and didn't tell me. The bags were so heavy I couldn't move them... so the garbage man didn't take them. When I called and asked about why they were left and better yet when they were comming to get it, they explained to me that it would be a $50 "clean up" charge. I was so upset! They had done such a good job but then my experience was tainted with this lack of decent customer service. All in all I would use them again... I just know now to make clear of my expectations.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Jordan M.
05/2014
5.0
pool cleaners
+ -1 more
I purchased my house in January and opened up the pool in April to discover a black pond full of leaves. Ron's team got the pool cleaned up to a pristine state. They installed a new pump, sand filter, and salt-water chlorinator when they said they would with excellent workmanship. Prices were very reasonable and I felt very comfortable dealing with Ron.
Description of Work: Opened my pool after over a year of non-use and installed a new sand filter, variable speed pump, and salt-water chlorinator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Patricia S.
09/2013
5.0
pool cleaners
+ -1 more
Ron has been doing the opening and closing of my pool for three years now. Ron and his wife has been wonderful to work with! I call to schedule the opening/closing with Ron's wife who answers promptly or will call you right back. She always remembers my name and is always warm, friendly, and professional. If I have a questions about something she either answers it or calls me back with the answer. Ron shows up when he is scheduled, does a great job and appears to be very thorough! He brings all the chemicals, pumps, and equipment with him. If I have any special requests, he takes care of it right then. He cleans up everything and calls to let me know the job is done. What used to take me and my ex-husband 4-6 hours or more to do, he does in an hour and a half! One of the best decisions I ever made was to call Ron! I highly recommend Ron for a job well done! Keep up the great work Ron! See you in May/June!
Description of Work: Open pool in May/June and close it in September.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kathleen W.
08/2013
5.0
pool cleaners
+ -1 more
It went awesome. They are dependable and reliable. They put all the products in, fold up the cover, and clean them. When the pool closes they drain the pool and clean it as well as the products for the winter. They also cover the pool. I also had an electrical cord break and he fixed it for me. I can not say enough good things.
Description of Work: They open and close my pool every year. I have had them out for the last three years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lynda P.
08/2013
5.0
pool cleaners
+ -1 more
We were very pleased with the job that was done. We had 2 other companies come out for an estimate. One company was double the price. The other company said they would not dig under the sidewalk - that we would have to have a another company come out and break up the sidewalk sections, and then come back to replace the cement. They did not give us any recommendations as to who would do such a small job. Their price was comparable, but we didn't get a good feeling about their service starting with the salesman. Downriver Pool Service (Ron) was very responsive and very respectful. Ron answered calls within a reasonable time. He gave us options of different heaters and explained the pros and cons of each. He let us make the decision about the heater itself. He said he and his partner would break up the sidewalk themselves and then replace it, within the price they quoted. When they started the job, they decided to try to dig under, and they were able to do it without disrupting the cement. They replaced the dirt in the trench and packed tightly under the sidewalk to prevent sinking. Ron spent time going over the care of the pool heater, making very good suggestions. The work was done in a timely fashion. There was a little delay because the city had to approve the gas line. But, as soon as that was done, Ron was out the next day to finish the job. We recommend this company very highly.
Description of Work: He installed a Raypak 206,000 BTU heater for our above ground pool. He dug the trench and laid the gas line from the gas meter to the backyard heater, going under two sections of sidewalk. After the gas line was approved they filled in the trench, making sure they packed dirt under the sidewalks to prevent any sinking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,630
David E.
07/2013
5.0
pool cleaners
+ -1 more
They rocked! They showed up on time and they actually suggested that we didn't need to do a lot of work some other people had suggested we needed done. They didn't overcharge us and suggested things that saved us a lot of money. They just cared about doing a good job. They charged $1000 to power wash the pool and $100 to change some valves.
Description of Work: I have used Downriver Pool Service. They power washed the pool and replaced some valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy A.
05/2013
1.0
pool cleaners
+ -1 more
I called for their services and they showed up at a late hour to fill the pool with water and put in a pool liner. They then tried to schedule on a holiday weekend because they said they were so busy. They never called over that weekend or showed up and did not call for the cancel. I was assured on the phone that they would fill the pool when the liner was put in. I called back and it rang several times and went to a voicemail for a different number. I was never different able to get ahold of them again.
Description of Work: The provider gave estimate for pool liner, water fill, and new side panel. Everything to get the pool up and running.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Response from Downriver Pool Service
(member name removed), This review is not the typically review that I get. Its bothering to see someone give me a bad review as I showed up at 4 pm the day I was scheduled to come out and do the work and was sent away. The main thing is that I showed up to do the work. My schedule is booked til July as I am a very busy person at this time of the year. When I was sent home we had set up to come back on that Monday and I was moving customers around to try and make room for you as it is hard to to reschedule some individuals as they have been on the schedule for months. Monday came and it was raining very hard. So we had to cancel. Once again sorry for that but there's not much I can do to install a liner during the rain and 50 degree temps. So I'd like to say sorry we never got to get together to get this project started, but the point here for people to see is I did show up and would have had the job complete by 9pm.
Robert H.
11/2012
5.0
pool cleaners
+ -1 more
Work was well done. Did not want to call them back to put plusgs in lower drain endings. Did it myself. Hence the B for Quality and Professionalism. Good job ovverall.
Description of Work: Pool closing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Downriver Pool Service
Customer just wanted to say thanks for the great review. You should have called me back out I'm not sure what plugs you are talking about but I would've been more then happy to come back to assist you. I'm always down that way ,would have been no big deal. Thanks for the good review and hope to see you in the spring or fall. Thanks, Ron Schoenheide
janice W.
07/2012
5.0
pool cleaners
+ -1 more
Excellent, I emailed to get an estimate, they replied within hours, I called a week later and set a date for repair, they were available at a good time for me. On the day of the repair they came in, did the job, and neatly stacked the trash.The pool, which I was going to tear down, has been running problem free.
Description of Work: Downriver pool service replaced the liner in my above ground pool, made repairs on the walls of the pool and connected all hoses to open the pool for the summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Downriver Pool Service
Thank you Member for the great review . People like you help build my company. Thanks again greatly appreciated.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Downriver Pool Service is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Downriver Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Downriver Pool Service offers free project estimates.
Yes, Downriver Pool Service offers eco-friendly accreditations.
No, Downriver Pool Service does not offer a senior discount.
Yes, Downriver Pool Service offers emergency services.
Yes, Downriver Pool Service offers warranties.
Downriver Pool Service offers the following services: Pool openings, pool closings, vinyl liner replacements, paint pools, acid wash, underground leaks, solar covers & safety covers, winter covers, plumbing, in-line & off line chlorinators, pumps & filters, heaters, concrete, tile & coping.