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ReNew Hard Surface Restoration, LLC

4.9(
41
)

Carpet Cleaning, Pressure Washing, Ceramic Tile,

... +5 more

About us

*PLEASE CALL FOR QUICKEST RESPONSE TIME* Locally owned & operated, specializing in tile/grout/carpet cleaning & pressure washing. Charles, owner, provides both residential and commercial services. Charles does all the work himself, so you will have peace of mind knowing one person completes the projects from start to finish. Charles takes pride in providing top-notch services to his customers, treating their home as his own. ReNew Hard Surface Restoration, LLC accepts cash, check, and credit cards, along with offering discounts to Angie's List members! Give us a call today! Please NOTE we do not do installation of tile or cement.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in the cleaning/restoration of Tile/grout, cement, brick, wood decks, pool decks, garages and other hard surfaces both indoors and out. We also use the rotary cleaning system with hot water extraction to give your carpet the best clean since it was new! We can also give your house exterior siding a wash as well! We use both a truck mount system as well as a portable system for those difficult to get to places.

Services we don't offer

We do not do "installation" of concrete or tile/grout (just restorative cleaning).

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.941 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
0%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-25 of 41 reviews
Tara S.
05/2023
1.0
pressure washing
  + -1 more
I advise against using them to power wash a painted wood deck. I expected a professional to discern whether a painted deck would benefit or be harmed by a power wash. I had to pay another person to demolish a 10x13 part of my deck that was ruined by the power wash. I was told since I paid that I must have been satisfied.
Description of Work: Refresh a painted deck so I could paint it.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$332
Response from ReNew Hard Surface Restoration, LLC
I met with [Member Name Removed] to take a look at her deck and provide a quote for power washing the deck. At the time we met she advised me that she has not done anything to the deck since she purchased the house. I looked up on the internet and shows 2019 (4 years ago) the house was purchased. It is unkown how long "before" she purchased the house that any attention was given to the deck. At the time of viewing the deck we had a discussion about the painting of a deck, and the condition of her current deck. In before pic of deck the ends of the deck planks you can clearly see that the deck has exposed (blackened) wood and loose paint shards. I explained to [Member Name Removed] that my power wash would "not" remove all of the paint, only a lot of paint that was loose, and dirt grime and mildew that was present. I in no way shape or form implied that by my service the deck would be ready for paint. In fact I told here that she would still probably have to use a scraper after I was done to prep the deck for painting. I told here that the "only" way to fully remove all of the paint would be to totally "sand" the deck. My job would only make it so she would not have to scrape as much. I have cleaned hundreds of decks, both wood and composite decking material. The pressure used was appropriate, and I continually monitor as I am cleaning to observe if there was anything "damaging" occurring. This did not happen. As I tried to explain to her, when the paint peels off, there is whatever was there before underneath (only now it is more visible). If you look at the before pic you can see that there are indents, as well as exposed "soft" looking end grain on the wood which is black in appearance (which would indicate "rotting". A deck board is normally about 1" in thickness. There is no possible way that power washing that board would make it thinner and unsafe to walk on, unless of course it was rotted an unsafe previous to power washing. I feel that this is an "extreme exaggeration" of the customer to even say this.
Kim H.
08/2020
5.0
carpet cleaners
  + -1 more
ReNew Hard Surface did a great job and we were very pleased with the service we requested! Thank you so much and we will be sure to recommend you to others and use your services again in the future!
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leandra S.
06/2020
5.0
carpet cleaners
  + -1 more
So Amazing! Very thorough and deep clean provided. Carpets look new and every surface area looks touched/cleaned, especially noticeable on the stairs and area rugs! Excellent service!! Worth every penny!
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Carolyn C.
06/2020
5.0
ceramic tile, floor cleaning
  + 0 more
They made an amazing change in old, stained tile floors at a very reasonable price. They worked around our schedules and were very professional during the entire process. We recommend their service highly.
Description of Work: Stripping and refinishing all tile floors in our offices and shop lunch and bathroom areas
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle H.
09/2019
5.0
carpet cleaners
  + -1 more
Our carpet was filthy and he managed to get all the stains out! High traffic areas and everything. He even adds a deodorizer to his chemicals which makes the whole house smell wonderful. We are extremely satisfied with his work.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Joseph E.
03/2019
5.0
carpet cleaners
  + -1 more
We are very pleased with the cleaning that was done! We were thinking that our carpet was too dirty and not worth saving. After ReNew finished the job, my wife says that the carpet now looks like it's brand new. Great job! I would highly recommend their services.
Description of Work: Living Room and hallway carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed] for taking the time to review us! Pleasure serving you!
Mary W.
11/2018
5.0
carpet cleaners
  + -1 more
Carpet looks great now. It’s very clean and seems to have come back to life. Charles is very professional and personable. Very good job, will call him again.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from ReNew Hard Surface Restoration, LLC
Thank you very much [Member Name Removed]! I'm glad I could help!
Sue S.
10/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
I got my living room, 2 bedrooms, stairs, and tile entryway cleaned. I saw a noticeable difference in the carpet and tile both. The carpets look amazing and I was surprised at how clean he was able to get the stairs and the areas we walk on all the time. I thought the pricing was very reasonable for the quality of work. Very professional and thorough. I would definitely use again.
Description of Work: Carpets cleaned. Tile and grout cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ReNew Hard Surface Restoration, LLC
Thank you very much [Member Name Removed], great to have you as a customer!
Mark B.
09/2018
5.0
carpet cleaners
  + -1 more
Charles showed up on time and did a great job.
Description of Work: Cleaned my carpeting in my business
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed]! Glad we could help!
Rich S.
09/2018
5.0
carpet cleaners
  + -1 more
It went great, Charles really cares about the quality of his work, by far better and more thorough then any other carpet cleaner I have used in the past. Only using this guy for future cleaning.
Description of Work: Office carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed]! I appreciate your business!
Jenna C.
09/2018
5.0
carpet cleaners
  + -1 more
ReNew did a great job on our whole house carpet cleaning! Very professional and communicative!
Description of Work: Whole house carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ReNew Hard Surface Restoration, LLC
Thank you for your business [Member Name Removed]!
Raymond M.
06/2018
5.0
pressure washing
  + -1 more
The 2-man crew was polite, professional, did an excellent job of cleaning, and were very careful not to damage the plants and flowers growing next to the brick walls. They spent the extra time it took for really great results. Thanks for your careful work. I would certainly hire them again.
Description of Work: Pressure washing of front sidewalk, concrete front porch, and brick walls.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed]!
Brent Z.
06/2018
5.0
concrete driveways, pressure washing, patios
  + 1 more
Everything was great. Very professional, responsive, attentive to detail. Definitely would use again.
Description of Work: Power Washing Deck and Concrete Patios
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed], Great to see you again!
Laura B.
06/2018
5.0
pressure washing
  + -1 more
Excellent job. The decks look brand new. Also, great communication. We knew exactly when he’d be there and when the job would be completed.
Description of Work: Decks power washing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed] for taking the time to review! Great having you as a customer!
Brandon C.
05/2018
5.0
carpet cleaners
  + -1 more
Our carpets and mattress look brand new!
Description of Work: Carpet and mattress cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Rachel V.
02/2018
5.0
carpet cleaners
  + -1 more
Charles did an amazing job on our carpets and rug. They look, and more importantly smell, brand new. We left for a week on vacation right after he cleaned them and it was SO nice to come home to beautifully clean floors! He was professional, punctual and thorough. He explained his process very well and told me upfront what the cost would be. I felt that the cost was worth the work he did.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed]! I look forward to your continued business :)
Keith M.
02/2018
5.0
carpet cleaners
  + -1 more
Charles White at Renew Hard Surface Restoration did a fantastic job cleaning our carpets. Our carpets had 10 years of dirt and stains from our kids and pets. Charles was able to remove all the dirt, stains as well as candle wax from our carpet. He charged a very reasonable rate for 2 rooms, 2 stairs, and 3 bedrooms with closest, working until the job was complete to his satisfaction, which was very high. We highly recommend Charles and Renew.
Description of Work: carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed]!
Brandon C.
01/2018
5.0
carpet cleaners
  + -1 more
This was the best carpet cleaning experience that I've had. The owner takes pride in his work, and the results were amazing. The carpets look brand new, and they dried very quickly
Description of Work: I had the carpets cleaned in my entire home (10 spaces).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from ReNew Hard Surface Restoration, LLC
Thank you very much [Member Name Removed]! I look forward to doing your tile tomorrow!
Kathryn L.
09/2017
5.0
pressure washing
  + -1 more
Very satisfied customer. Thorough, professional, and punctual. House looked great when he was done. Would definitely hire again.
Description of Work: Housewashing
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelly T.
06/2017
5.0
pressure washing
  + -1 more
Excellent job. We are very pleased with the results.
Description of Work: Power washed the following: Home siding Concrete porch and wood railings Concrete patio and retaining wall Sidewalks and brick pavers
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$404
Jill W.
06/2017
5.0
carpet cleaners
  + -1 more
There were a lot of stains from years of wear and tear. After the cleaning, they look fantastic!!! Almost like new again!
Description of Work: I had the cream colored carpet in my main living areas cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dana K.
06/2017
5.0
pressure washing
  + -1 more
Excellent service and will have back again next year. I appreciate the communication before and after service. Great work.
Description of Work: We had our home power washed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen K.
05/2017
5.0
pressure washing
  + -1 more
My house looked great after Charles was done. He power washed years of dirt and grime off the exterior. Will definitely use again.
Description of Work: power washing exterior of home
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ReNew Hard Surface Restoration, LLC
Thank you [Member Name Removed]!
Jennifer B.
03/2017
5.0
ceramic tile
  + -1 more
Had a great experience from start to finish. Charles was punctual and respectful of my time. The work was professionally done and the end result is just what I was expecting. Super clean tile and grout with a sealer to help keep things clean. Can't recommend this high enough.
Description of Work: Tile and grout clean and seal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marci R.
03/2017
5.0
carpet cleaners
  + -1 more
It was awesome! The carpet looks like new.
Description of Work: All carpeting in our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

9039 Algoma Ave NE, Rockford, MI 49341

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Pressure Washing,
Ceramic Tile,
Patios,
Floor Cleaning and Waxing,
Concrete Driveways,
Deck Maintenance,
Masonry

FAQ

ReNew Hard Surface Restoration, LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

ReNew Hard Surface Restoration, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ReNew Hard Surface Restoration, LLC offers free project estimates.
Yes, ReNew Hard Surface Restoration, LLC offers eco-friendly accreditations.
Yes, ReNew Hard Surface Restoration, LLC offers a 10% senior discount.
Yes, ReNew Hard Surface Restoration, LLC offers emergency services.
No, ReNew Hard Surface Restoration, LLC does not offer warranties.
ReNew Hard Surface Restoration, LLC offers the following services: We specialize in the cleaning/restoration of Tile/grout, cement, brick, wood decks, pool decks, garages and other hard surfaces both indoors and out. We also use the rotary cleaning system with hot water extraction to give your carpet the best clean since it was new! We can also give your house exterior siding a wash as well! We use both a truck mount system as well as a portable system for those difficult to get to places.
We do not do "installation" of concrete or tile/grout (just restorative cleaning).

Contact information

9039 Algoma Ave NE, Rockford, MI 49341

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:00 PM